Customer Reviews for Diberville Equipment Rental
(U-Haul Neighborhood Dealer)

220 reviews

10509 Lemoyne Blvd   D'Iberville, MS 39540

(228) 396-2004

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(228) 396-2004

10509 Lemoyne Blvd
D'Iberville, MS 39540

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The professionalism of the staff, the organization and cleanliness of the shop was wonderful. The entire experience from initial internet contact to picking up and returning the truck was wonderful. Your shop has become "my home" when I need another truck. Thank you so much for a smooth, easy business transaction. As you provided me with the perfect solution, my advice is to keep doing what you are doing.

saundra lockwood 
Rating:
5.0

It was such a great place to rent the Uhaul from. He had everything I needed to make my move smooth. Highly recommend.

Melanie McClellon 
Rating:
3.0

Please provide all equipment a customers reserves and purchases. I was charged for an appliance dolly I didn’t receive and had no way of talking to anyone due to it not being business hours.

Brittany Crutchfield 
Rating:
3.0

Customer did not leave a comment.

Jasmine Detwiler 
Rating:
5.0

VERY helpful and attentive. Would definitely use them again.

Phil Ward 
Rating:
5.0

Everything was just fine. No problems,

NARCISSIE PAYTON 
Rating:
5.0

Customer did not leave a comment.

Rob Caldwell 
Rating:
5.0

I did not have adequate transportation to home to drop off my vehicle, they also transported me to another UHAUL location to pick up the right size UHAUL truck to rent, first class customer service !!!!!!!

Bennie King 
Rating:
2.0

Do not use uhaul in Mississippi they will rip you off!

Chaniece Parsons 
Rating:
3.0

Customer did not leave a comment.

Arianna Moore 
Rating:
5.0

Investigate thoroughly why BJ's was so repeatedly not showing up to give service while we were stranded for more than 4 hours

John Kinabrew 
Rating:
5.0

Customer did not leave a comment.

Thomas Atterberry 
Rating:
5.0

Customer did not leave a comment.

Myra McDowell 
Rating:
5.0

Nothing at this time. Sorry for the delay

shannon McKay 
Rating:
5.0

Great experience. Yes, I strongly recommend!

Thomas Atterberry 
Rating:
5.0

Customer did not leave a comment.

Labaron Brumfield 
Rating:
5.0

The only thing I would recommend is adding a ramp to the truck to assist movers.

Alex Bullock 
Rating:
5.0

Customer did not leave a comment.

garland moody 
Rating:
5.0

Customer did not leave a comment.

jason phillips 
Rating:
5.0

Let people know ahead of time that customers have to spend 10-15minutes after their trip when returning the U-Haul rental that they have to do a return inspection with photos and questionnaires or get charged $20! Which in my opinion has always been the U-Haul‘s responsibility to inspect the vehicle afterwards not the customers. Doesn’t make any sense, are they not going to check the gas, mileage, and the cleanliness of the cab or the cargo area themselves anyways?

CARL CLINTON 
Rating:
5.0

There was no dolly and please offer replacement key insurance too bc I wasn’t aware it exists.

Nicole Pittman 
Rating:
3.0

Customer did not leave a comment.

RITA GARDNER 
Rating:
5.0

Customer did not leave a comment.

Daniel Morris 
Rating:
5.0

Customer did not leave a comment.

Wendy Stogner 
Rating:
4.0

Customer did not leave a comment.

Damian McRight 
Rating:
5.0

Customer did not leave a comment.

Emily Markham 
Rating:
3.0

I was scheduled to pick up the vehicle before office hours, but they were actually there so I received the keys directly from the agent. I was missing the Furniture Dolly and didn't know it until arriving at my storage unit. Fortunately we were moving 'in-town' and I was able to use my personal vehicle to go back to pick it up. Turns out they did not have any. The agent was kind enough and apologized, and looked for something else that might work to no avail. She removed the charge from the reservation. Some how knowing the truck has been sanitized before hand would be a nice/safe addition. The owner/agent was very accommodating and other than above we had a pleasant rental experience.

GLORIA POCHE 
Rating:
5.0

Outstanding Customer Service!

MICHAEL SPURLOCK 
Rating:
5.0

Customer did not leave a comment.

Angela Fairley 
Rating:
5.0

Everyone was professional and courteous.

Carol Hodges 
Rating:
5.0

Excellent personal service from the local Rep. The condition and quality of the equipment was fantastic.

James Mcclay 
Rating:
5.0

Customer did not leave a comment.

Tara Smiedala 
Rating:
5.0

Customer did not leave a comment.

Angela Sablich 
Rating:
5.0

Customer did not leave a comment.

Dale Roberts 
Rating:
5.0

Customer did not leave a comment.

Christie Easley 
Rating:
5.0

Customer did not leave a comment.

Samantha Bull 
Rating:
5.0

Customer did not leave a comment.

Marvin Hendrix 
Rating:
2.0

Customer did not leave a comment.

KAITLYN PARKER 
Rating:
5.0

Basically Brand New Truck, And Rode and Drove Smooth as Butter and Very Easy on Fuel Rented it From Diberville Equipment Rental and Mr Earl Made Everything a Breeze.

Hudson Migues 
Rating:
5.0

Everything thing was perfect thank you sooo much

Kreshanda Pruitt 
Rating:
2.0

trailer not maintained

sherly stansberry 
Rating:
5.0

Customer did not leave a comment.

Jeff Shaw 
Rating:
5.0

Customer did not leave a comment.

Maria Torres 
Rating:
5.0

Nothing thank you for the experience

Kenneth Bridgett 
Rating:
5.0

I didn't catch the man's name who helped us but he actually made a very stressful situation better with his wonderful attitude and display of kindness. Thank you and i hope you see this and have a wonderful holiday!

Michelle Ferrer 
Rating:
5.0

Customer did not leave a comment.

NIKKI CLARK 
Rating:
5.0

Customer did not leave a comment.

Robert CORBIN 
Rating:
3.0

Not sure - I dropped off truck and keys after hours.

JONATHAN BRITTON 
Rating:
5.0

Customer did not leave a comment.

Brandy MOORE 
Rating:
4.0

Customer did not leave a comment.

Samuel Clemons 
Rating:
5.0

Customer did not leave a comment.

Shannon Werneth 
Rating:
5.0

Customer did not leave a comment.

Arthur Moore 
Rating:
5.0

The staff was great and the service was wonderful.

Joseph Cambell 
Rating:
5.0

Replace tire straps

Michael Mcmillin 
Rating:
5.0

Customer did not leave a comment.

SHANE COURVILLE 
Rating:
5.0

Customer did not leave a comment.

SHANE COURVILLE 
Rating:
5.0

Customer did not leave a comment.

Jeff Sullivan 
Rating:
5.0

Customer did not leave a comment.

lillian smith 
Rating:
5.0

Great customer service, easy to work with, equipment exactly what I needed for the job.

Riley Holt 
Rating:
5.0

Customer did not leave a comment.

Robert Brown 
Rating:
5.0

Customer did not leave a comment.

ROBERT BROWN 
Rating:
5.0

Very nice helpful personnel.

Rick Sarris 
Rating:
4.0

Customer did not leave a comment.

Pamela Kincke 
Rating:
5.0

Customer did not leave a comment.

Nicholas Vough 
Rating:
3.0

Customer did not leave a comment.

Rachelle Young 
Rating:
3.0

Customer did not leave a comment.

Jacob Richards 
Rating:
5.0

Customer did not leave a comment.

ERICA THRASH 
Rating:
5.0

The woman at the desk was so nice and helpful.

Denise Dubuisson 
Rating:
5.0

Customer did not leave a comment.

Guy Darensbourg 
Rating:
5.0

The only place I will rent from

Gene Staten 
Rating:
3.0

Customer did not leave a comment.

tracey williams 
Rating:
3.0

Customer did not leave a comment.

TERRI MOON 
Rating:
3.0

Make sure previous customers clean and properly gas up the vehicles upon return. My vehicle has less than half a tank of gas when I picked it up.

Tyrell Harmon 
Rating:
5.0

Awesome people...will definitely use again

Geoffrey Lott 
Rating:
5.0

The staff was helpful and super nice! Will definitely recommend them to any and all people!

TRACY DEIHL 
Rating:
5.0

The only bad thing I can say is that the gas tank wasn't full when we picked it up. I had to pay $47 to fill it up and only went about 45 miles. No refund on gas not used. So this ended up costing me an added $40

dustin hargrove 
Rating:
5.0

Top drawer service!!

Michael Miller 
Rating:
5.0

Hi, I used this place to move to my new apartment and I thought it was great. I rented a 10-ft and had never driven one, but it was surprisingly easy.

Beth D Atkinson 
Rating:
5.0

Customer did not leave a comment.

Ronald Burchfield 
Rating:
5.0

Customer did not leave a comment.

MIKELL harper 
Rating:
5.0

Customer did not leave a comment.

Joe Cook 
Rating:
5.0

Customer did not leave a comment.

Sarah Sullivan 
Rating:
5.0

Customer did not leave a comment.

SARA ONOLAN 
Rating:
5.0

Customer did not leave a comment.

Danny Waite 
Rating:
5.0

Great customer service

WILLIE SHINHOLSTER 
Rating:
5.0

Customer did not leave a comment.

anthony preble 
Rating:
5.0

Customer did not leave a comment.

Eugene Csuti 
Rating:
1.0

I ordered the Uhaul a week prior before we needed it. When the day came, we were sent to 3 different Uhaul locations before we could get a truck. Which put us 3 hours behind schedule. I was told the wrong price and to top everything off we were charged a “cleaning fee” of $27 when we cleaned the truck completely before returning it. I called and spoke to someone who said we would be refunded but I received another receipt today stating that I was still being charged the $27. Highly disappointed in my experience.

Paul Farmer 
Rating:
3.0

We was not informed of the dent that was on the driver side of the truck. Also, before renting a truck the renter should be allowed to do a walk around to ensure the truck they are about to rent is not damaged. We did not get to look at the truck before paying and signing for the truck. But other than that it was an okay service.

Leeann Bourcy 
Rating:
5.0

Your employees were very helpful and cordial. We will definitely come back for future needs.

Alex Aranda 
Rating:
5.0

Customer did not leave a comment.

Jennifer Hammond 
Rating:
5.0

Customer did not leave a comment.

Catina Cooper 
Rating:
5.0

Customer did not leave a comment.

Skip Reynolds 
Rating:
5.0

Above and beyond excellent . Most helpful experience above excellent . We were given S&E storage and stopped there first . Would rate S&E below poor service . A storage site no one in the office but we did call and someone was on site when I called and left a message and they assisted another customer waiting . We were told to unhook the 6x12 and she would be back. I didn’t have the strength to lift this trailer off the hitch nor my daughter . We left this uhaul drop off with the trailer and went to another uhaul site we’re they did not take Trailers because no one to lift it off. Recommended the Diberville drop off and the service WAS BEYOND EXCELLENT , courteous , friendly , excellent customer service , helpful . Would highly recommend the drop off we used and to rent another uhaul . I will be using this shop for other items I might need done .

brittany deveau 
Rating:
3.0

Customer did not leave a comment.

Regina Anderson 
Rating:
5.0

Customer did not leave a comment.

Cynthia Galle 
Rating:
5.0

Customer did not leave a comment.

Edwin Humphreys 
Rating:
5.0

Everything was great. The personnel was courteous and professional, very helpful. Will absolutely recommend.

Holly Percy 
Rating:
4.0

Customer did not leave a comment.

Terry Robertson 
Rating:
5.0

Easy rental and return - great experience

tj testman 
No reviews have been submitted for this location.

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