Customer Reviews for Diamond Self Storage - Slc Redwood

6 reviews

50 S Redwood Rd   Salt Lake City, UT 84116

(801) 355-7273

Office Hours

  • Mon: Closed
  • Tue-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(801) 355-7273

50 S Redwood Rd
Salt Lake City, UT 84116

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 9 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I WANT MY MONEY BACK I PAID 150 FOR MY SERVICES AND WAS GIVIN A CODE TO UNLOCK THE GATE AND IT DOES NOT WORK !! I LITERALLY HAVE CALL IN EVERY TIME TO HELP GETN IN GATE . EACH TIME ALL THE PEOPLE ARE VERY RUDE AND DONT BELIEVE ME THAT MY CODE DONT WORK AND HAVE ME TRY SEVERAL TIMES WITH THEM TO BELIEVE IT DONT WORK . THEN THEY TELL ME THEY WILL REPORT MY DIFFICULTIES THAT SOME ONE WILL GET BACK TO ME AND IM STUCK AT THE GATE WAITN FOR SOME ONE TO COME IN OR OUT FOR THE GATE TO OPEN AND I SNEAK IN . THIS IS B.S I WENT SEVERAL TIMES WITH LOADS IN UHAUL AND COULDN'T GET IN NOT ONCE !!! VERY IRRIATTING !!! BECAUSE OF IT I WASNT ABLE TO RETURN MY UHAUL IN TIME ON SCHEDULE . . I REALLY WANT MY MONEY BACK

Tara Vigil  |  Reservation 
Rating:
5.0

Facility and staff were excellent….no problems… Thank you , je

Gerald Emory  |  Overall Experience 
Rating:
5.0

Worst place ever told me it would cost me 150.00 a month. Auto pay get my receipt it's 175.00 added 25.00 on to my bill. Told me at the time I could move out anytime I wanted decided to leave after the first month for obvious reasons. They automatically took 175.00 for May I moved out 31 of April.Then they tell me they had it written in the contract I had to give them 2 week notice. I'm still waiting for my 175.00 back. Poor business practices 0 stars on this place

Errol Nelson  |  Overall Experience 
Rating:
5.0

Everything fine. Staff friendly and helpful.

Stephen Snow  |  Overall Experience 
Rating:
5.0

I will be leaving a 1 star review, and warning to NOT use this storage facility, on every possible review site. My storage unit here was broken into and all of my stuff stolen, which consisted of an invaluable coin and gun collection. Before I rented the unit, I inquired about the site security, and was told there were cameras and security patrol and there were no issues with break ins. After my stuff was stolen, there wasn't any video footage or anything the storage unit manager could find to help assist in the police recovering the stolen items, and then I hear from the detective that there have been several storage unit break-ins from this same facility over the last several months. I have reached out to the storage facility, several times to inquire about how they plan to make this right, and have not received a reply.

Monte White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Adamson  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

Back
To Top