Customer Reviews for DF Beaton Service Center
(U-Haul Neighborhood Dealer)

108 reviews

226 High Rd   Port Hood, NS B0E2W0

(902) 787-2633

Office Hours

  • Mon: 8 am–5 pm
  • Tue-Fri: 8 am–6 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(902) 787-2633

226 High Rd
Port Hood, NS B0E2W0

Services at this Location:

Office Hours

  • Mon: 8 am–5 pm
  • Tue-Fri: 8 am–6 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Bob Chelmick 
Rating:
5.0

The van had a fueling issue that made for lower mileage. The charge per mile was outrageous. I will look into other options in the future.

Mark Willson 
Rating:
4.0

Customer did not leave a comment.

Vishwa Adthakkar 
Rating:
5.0

Customer did not leave a comment.

Andrew Bailey 
Rating:
4.0

Customer did not leave a comment.

Kristen Deveaux 
Rating:
5.0

Dropped rental off early and they were very accommodating.

janet macdonald 
Rating:
5.0

Customer did not leave a comment.

Leah Cooke 
Rating:
5.0

Customer did not leave a comment.

Donna MacDougall 
Rating:
5.0

Awesome depot

Douglas Lowthers 
Rating:
5.0

Easy location to drop off.

Zachary Cadwell 
Rating:
3.0

Just dropped off the trailer here because it was closer to home.

Jennifer Mackenzie 
Rating:
5.0

Quick and easy drop off location

Zachary Cadwell 
Rating:
5.0

Customer did not leave a comment.

Robin McClure 
Rating:
3.0

The truck I rented 26 foot box, I was advised by the USA call centre would get 10 miles per gallon, we drove very very carefully to conserve fuel and we only got 5 miles per gallon. I asked for a partial refund and the USA call centreadvised this was up to the local dealer which is nonsense UHAUL owns and maintains the vehicles..I would really think twice before renting from uhaul as they have NO service, they defer to the local location which in this case has nothing to do with the problem. VERY VERY POOR ownership model that UHAUL refuses to own their problems.

NEAL LIVINGSTON 
Rating:
3.0

When received the final total for payment, was higher than on receipt. When I called was told cannot help as contract was closed and I have to call UHaul to get my money back.

Philip Cossar 
Rating:
5.0

Customer did not leave a comment.

Stephane Maynarf 
Rating:
2.0

Tail lights did not function properly when I arrived, had to wait until repaired.

bertie aucoin 
Rating:
3.0

Customer did not leave a comment.

romain gobaux 
Rating:
3.0

Due to vacation/illness the attendant at station wasn't certified to release the truck and we had talk on the phone with a rep for 20 mins. It was probably a unique situation. It all worked out.

John Stub 
Rating:
5.0

No complaints

Olive Gough 
Rating:
5.0

It all went well.

Peter MacKenzie 
Rating:
5.0

Everything was perfect, the staff very helpful, just like the first time I rented from them. Thanks! B&E

Edward macdonald 
Rating:
5.0

Great customer service.

Brian Ingraham 
Rating:
3.0

Equipment needs to be inspected more often. This is the second time I went to the location and the trailers were not road ready.

Damian MacInnis 
Rating:
3.0

I had the go ahead to store the trailer at the Uhaul yard in Dartmouth from an agent on the phone for overnight but was turned away when I tried to park it. The place I was staying had no driveway or curb parking this caused a great deal of last min. greef

John Baird 
Rating:
5.0

Owner was super friendly and helpful

Luke Wurfel 
Rating:
4.0

It's amazing how companies want to hear feedback from you, unless you need money refunded. Then no reply, so typical. I received my invoice and then a link if there was an issue, I filled it out as I was improperly charged and of course, no response!

Jeremy Rivando 
Rating:
4.0

Customer did not leave a comment.

Andre Levesque 
Rating:
2.0

Customer did not leave a comment.

frank macmullin 
Rating:
5.0

Customer did not leave a comment.

Allan Mackay 
Rating:
5.0

Customer did not leave a comment.

Gordie MacLean 
Rating:
4.0

Customer did not leave a comment.

Diane Mouland 
Rating:
4.0

Customer did not leave a comment.

John F Campbell 
Rating:
5.0

They couldn't have been more helpful!

Graham Pottinger 
Rating:
4.0

Customer did not leave a comment.

ROBERT FRANCIS RYAN 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Rankin 
Rating:
5.0

Customer did not leave a comment.

Joseph A Larade 
Rating:
4.0

Customer did not leave a comment.

DAVID SHUMAKER 
Rating:
3.0

Customer did not leave a comment.

Clay MacDonald 
Rating:
5.0

Customer did not leave a comment.

Richard Beaton 
Rating:
3.0

Customer did not leave a comment.

Bridgett Morgan 
Rating:
5.0

Customer did not leave a comment.

KENNETH RANKIN 
Rating:
5.0

My name/address details didn't come through to the agent for some reason so it took a few extra minutes to complete the transaction but it wasn't a big deal and we were on our way quickly.

Heather Heukshorst 
Rating:
5.0

Customer did not leave a comment.

Teresa Smith 
Rating:
5.0

Customer did not leave a comment.

Edwin Mac Lean 
Rating:
5.0

Customer did not leave a comment.

George Ferguson  
Rating:
1.0

Go visit this location. Yuck. Dangerous. I had to walk through a filthy garage with jacked up vehicles on either side of me. It was dangerous abd uncomfortable and filthy. The guy had no clue what he was doing.

goldie barber 
Rating:
4.0

Originally booked trailer from Digby to Chéticamp. The drop off location online said Baddeck was the closest location. After arriving in Chéticamp I called the Baddeck location and found out they had stopped Uhaul services and were no longer a drop off location. I called DF Beaton Service center and they gave me a contact number for Uhaul to sort the problem out. A couple mins on the phone and got the Drop off location changed to Port hood, which wasnt to far out of the way. 24/7 drop off was very convenient!

Alexander Ross Kelsey 
Rating:
5.0

Great equipment, clean and user friendly. Exactly what you want. No Surprises!

David Cameron 
Rating:
3.0

This was my first uhaul rental. It was TERRIBLE!! First there were none avail in my location after telling me there were. I had to drive over 2 hrs to pick one up. Got there for 1030am.... rented it out night before and had to wait till after 1 pm before it came back. I could have been back home and loading up. It cost me 95 dlars to fill it when I picked it up and by the time I got home the 2.5 hrs it qas on half a tank. Customer service were very friendly and when I dropped it off they were great but the overall booking is very unorganized. Should be revamped for sure. Driving the uhaul was much easier than I expected

crystal sibley 
Rating:
5.0

Customer did not leave a comment.

Glen MacDonald 
Rating:
3.0

This location is quite a far distance from my home, an hours drive. So not convenient. Also the computer system was down and so I had to do the check in on my phone using my data and the wifi was really poor. This took me over 30 minutes to do. And there was a crack in the windshield of the truck and I was worried to be charged for this. This should have been noted somewhere and acknowledged. The plus was the owner And staff of the garage were extremely friendly and helpful. I feel the deficits of my experience don’t reflect on them.

Jennifer Drummond 
Rating:
5.0

Very helpful and responsive. Great service.

Brian Chiasson 
Rating:
5.0

Customer did not leave a comment.

donald macdonald 
Rating:
5.0

Customer did not leave a comment.

Foster Murphy 
Rating:
5.0

great service

Brenda Rankin 
Rating:
5.0

Customer did not leave a comment.

KEN RANKIN 
Rating:
4.0

I rented a 26 foot truck online one week before pick up date. I was given a smaller truck and trailer day of pick up which did not suit my needs. I understand the policy of first come first serve however the whole point of pre booking was to make sure i had large enough truck.

carolyn macdonald 
Rating:
4.0

Customer did not leave a comment.

Douglas Mac Dougall 
Rating:
3.0

Vehicles with better mileage or ability to rent a smaller vehicle that fits the task for LTL and not have to return to departure location....service from Dartmouth N.S. Dispatch Centre was excellent

brian brink 
Rating:
5.0

Customer did not leave a comment.

Stephen McEachen 
Rating:
5.0

Customer did not leave a comment.

Adam MacIsaac 
Rating:
1.0

Customer did not leave a comment.

burton macdonald 
Rating:
5.0

Customer did not leave a comment.

Robert McNeil 
Rating:
3.0

Apent 2 hours on the phone juat to find a uhaul location, this was the only one around they told me. When i got there they said there were many locations. Had to spend a good 30 minutes on the phone at the garage to find out nothing was bookes properly, even had a made up email address on my profile etc. The trail had a lot of rust on it, wasnt able to get the straps out of the ratchets when i reaches the drop off location for the car, had to soak the ratchets in penetrating grease overnight. Was a struggle but managed to get the straps free.

Rene Lebouthillier 
Rating:
4.0

Customer did not leave a comment.

Donald Avery 
Rating:
5.0

EXCELLENT SERVICE!!

karen gillies 
Rating:
5.0

There was no problem on the business end.It would have made moving easier if some tarps for covering boxes and furniture were included for use. A ramp for rolling up heavier articles would have been helpful.Thank you.

Coline Chisholm 
Rating:
2.0

My pick up time was booked for 1630. When I arrived there wasn't any staffed trained for uhaul. They called someone who was 20 minutes away. Just then the owner arrived but he was busy doing something else. After 20 minutes, I was told trained staff member was stuck in construction. Meantime the owner who was trained left. I waited another 15 minutes and the owner called to notify that Uhaul would call the site and take my payment over the phone. The phone was in the garage office with no privacy. Everyone could hear my conversation. It was difficult to hear because of the busy office. The person on the phone had to repeat several times. Very unprofessional experience.

Murielle Dietrich 
Rating:
5.0

Customer did not leave a comment.

Douglas Mac Dougall 
Rating:
4.0

All good.

wayne beaton 
Rating:
5.0

Customer did not leave a comment.

charlene maclellan 
Rating:
5.0

Customer did not leave a comment.

robert CAMPBELL 
Rating:
3.0

Customer did not leave a comment.

john firlotte 
Rating:
4.0

Customer did not leave a comment.

WAYNE FRASER 
Rating:
3.0

for a small community, service station it's ok, however U-Haul doesn't seem to be much of a priority to them.

joe deveau 
Rating:
5.0

Customer did not leave a comment.

Carol MacDonald 
Rating:
5.0

Customer did not leave a comment.

Robert MacKinnon 
Rating:
5.0

Customer did not leave a comment.

Brian Stevens 
Rating:
5.0

Customer did not leave a comment.

Darryl MacDonald 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE MACLELLAN 
Rating:
5.0

Customer did not leave a comment.

Tracey McCaffery 
Rating:
5.0

Customer did not leave a comment.

ROBERT MORRIS 
Rating:
5.0

Customer did not leave a comment.

Garry Lavallee 
Rating:
5.0

Customer did not leave a comment.

Bob Macpherson 
Rating:
3.0

This is a very busy and congested local garage. The fellow is very amiable and easy to deal with but the property does not give the visual message of a well organized business.

kevin woodford 
Rating:
5.0

Rate seemed alittle high

ROD MORRIS 
Rating:
3.0

Customer did not leave a comment.

mike rasmussen 
Rating:
5.0

Customer did not leave a comment.

Rod MORRIS 
Rating:
5.0

Customer did not leave a comment.

Paul Charlebois 
Rating:
5.0

Appreciated the personalized service!

Paul Charlebois 
Rating:
5.0

Customer did not leave a comment.

titus campbell 
Rating:
3.0

Customer did not leave a comment.

Danielle Hoben 
Rating:
4.0

Customer did not leave a comment.

JANET GOODWIN 
Rating:
5.0

Customer did not leave a comment.

Michel Wigger 
Rating:
3.0

Customer did not leave a comment.

Kailyn Williams 
Rating:
5.0

Customer did not leave a comment.

anthony tebbutt 
Rating:
3.0

Customer did not leave a comment.

PAUL BLENKHORN 
Rating:
1.0

Uhaul should see the location very dirty inside and out! You have to walk through a garage where they are working on cars on hoists very unsafe i would use uhaul again but i would never go to that porthood pick up location. Someone from uhaul needs to do a surprise visit and see how dirty and unsafe it really is!

MICAH OSBORN 
Rating:
4.0

Customer did not leave a comment.

Ivan MacInnis 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top