Customer Reviews for Dewolfe Lumber Company
(U-Haul Neighborhood Dealer)

1,097 reviews

5041 Columbia Way   Quartz Hill, CA 93536
(50th St W)

(661) 943-6321

Office Hours

  • Monday - Wednesday:
    8 am - 2 pm / 3 pm - 4:30 pm
  • Thursday:
    8 am - 2:30 pm / 3 pm - 4:30 pm
  • Friday:
    8 am - 2 pm / 3 pm - 4:30 pm
  • Saturday:
    8 am–3:30 pm
  • Sunday:
    9 am–1:30 pm

Services at this Location:

Contact Us

(661) 943-6321

5041 Columbia Way
Quartz Hill, CA 93536
(50th St W)

Services at this Location:

Office Hours

  • Monday - Wednesday:
    8 am - 2 pm / 3 pm - 4:30 pm
  • Thursday:
    8 am - 2:30 pm / 3 pm - 4:30 pm
  • Friday:
    8 am - 2 pm / 3 pm - 4:30 pm
  • Saturday:
    8 am–3:30 pm
  • Sunday:
    9 am–1:30 pm
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

When I went for my réservation I had issue retrieving the key. I was on the Phone for over an hour and they still weren't able to help me. They finally told to cancel and go to another location. Glad I didn't to do that.

Karen M 
Rating:
5.0

Customer did not leave a comment.

louise s 
Rating:
4.0

Customer did not leave a comment.

louise s 
Rating:
3.0

The estimate we received was for 300.00 and our final bill was for almost 700.00 alittle bit of a shock. We left the gas tank full, cleaned everything and didn't go over on the miles. I think we will have to shop around more the next time.

Larry J 
Rating:
5.0

Customer did not leave a comment.

camrone a 
Rating:
5.0

Very helpful and friendly.

robert h 
Rating:
3.0

The whole return deal with no one to actually receive is a little weird to me.

Dana C 
Rating:
3.0

Customer did not leave a comment.

chanelle z 
Rating:
5.0

I had no issues. Nothing to improve upon.

Kenneth P 
Rating:
5.0

Customer did not leave a comment.

frank a 
Rating:
5.0

Rented from DeWolfes before. Excellent.

Ruby C 
Rating:
5.0

Nothing very satisfying

Luis M 
Rating:
5.0

The service was fast and great!

Carl S 
Rating:
3.0

Customer did not leave a comment.

Earl A 
Rating:
5.0

Customer did not leave a comment.

Steven L 
Rating:
5.0

This place is the BEST

Anthony C 
Rating:
5.0

Honestly,from start to finish of my rental experience it was a perfect transaction ??!!

Raul V 
Rating:
5.0

Customer did not leave a comment.

Jesse L 
Rating:
5.0

Customer did not leave a comment.

rashawn d 
Rating:
5.0

Customer did not leave a comment.

JOHN G 
Rating:
4.0

Great service, got me right fast. Would have been nice if they had hitches for rent, forgot mine and had to buy one.

Mason A 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA K 
Rating:
5.0

Customer did not leave a comment.

Heather B 
Rating:
3.0

Price is too high. Last week big truck from Penske is cheaper than this small truck today.

Sunil D 
Rating:
5.0

Customer did not leave a comment.

jason b 
Rating:
3.0

Customer did not leave a comment.

Lonnie H 
Rating:
1.0

Have to give personal information to phone would never rent from them again Scamm

Craig S 
Rating:
3.0

Customer did not leave a comment.

RICARDO F 
Rating:
5.0

Na

Romik K 
Rating:
1.0

Customer did not leave a comment.

William c 
Rating:
5.0

They were great 🌟 🌟 🌟 🌟 🌟 I will definitely recommend Dewolfe lumber uhaul and will return when needed.

jorge a 
Rating:
5.0

Customer did not leave a comment.

Adisa D 
Rating:
3.0

This location does not have utility dollies so I had to go to a different location to pick up the utility dolly I reserved, which was inconvenient. Also, it closes earlier than other locations in the area, so I had to pick up the truck earlier than planned.

Nicole H 
Rating:
5.0

The staff at this location was amazing

Kenneth M 
Rating:
5.0

Customer did not leave a comment.

Steven F 
Rating:
5.0

Customer did not leave a comment.

Audrey T 
Rating:
5.0

It felt like family

HECTOR G 
Rating:
5.0

Customer did not leave a comment.

Anthony M 
Rating:
5.0

Great service from beginning to end. Extremely satisfied with this location.

Juan N 
Rating:
5.0

only minor problem was the erratic radio not setting on input quickly.

Vincent P 
Rating:
5.0

Customer did not leave a comment.

david o 
Rating:
5.0

I called to inquire about the vehicle I needed and Ceasar helped me over the phone. He was polite and nice over all. When I showed up to pick up the vehicle he was fast and accurate to do the paperwork and had out on the road in no time. When I returned the vehicle there was another gentleman who was also very nice and polite. It was a great experience and this will be my new U-Haul location going forward

Joanny A 
Rating:
5.0

Customer did not leave a comment.

Mark B 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO C 
Rating:
3.0

Customer did not leave a comment.

Rosa L 
Rating:
4.0

The staff was very friendly, check out & check in was handled very professionally. The van we rented for the week was clean and had less then 13k miles on it. The problem was it had a gap in the top of the drivers door jam which caused a lot of noise for the driver and was difficult hearing the passenger talking.

teresa w 
Rating:
5.0

Quick service, nice folks, and positive vibes

Brandon L 
Rating:
5.0

Customer did not leave a comment.

Sherman J 
Rating:
5.0

Customer did not leave a comment.

Pedro A 
Rating:
5.0

Keep up the good work. A great experience. Was actually very pleased with how well the lights and everything worked and how nice and new the trailer was.

MARK B 
Rating:
1.0

Store was supposed to be open till 3pm, but was closed at 2:30 when we arrived. No answer when I called the stored number. Had to unhook the trailer myself and leave it in an unsecured area. We waited around till 2:45, and someone came out from somewhere and started moving trucks around. I called out to him 3 times, and he looked at me, but completely ignored me. I believe the guy was the owner that has been complained about a lot in Google reviews. The guy is a complete @$$ hat. Uhaul should not let this moron represent them. He is completely tarnishing the good uhaul name.

Matthew S 
Rating:
5.0

Customer did not leave a comment.

Anthony D 
Rating:
5.0

Quick and professional

ROBERT P 
Rating:
5.0

Customer did not leave a comment.

JOHN M 
Rating:
5.0

Good customer service

LACRESA T 
Rating:
5.0

Keep doing what you are doing.

Anthony M 
Rating:
5.0

The guy who help us is very professional .

Esequiel V 
Rating:
5.0

I thought the truck was non smoking? When I ran the AC it smelled awful. In fact, I suffered a headache from the smell. You need to replace the cabin air filter!!!!

Michael M 
Rating:
4.0

Customer did not leave a comment.

Regan R 
Rating:
5.0

Customer did not leave a comment.

Angelina H 
Rating:
5.0

Fantastic staff greeting me to drop off truck & tow dolly. He even let me speak personally with the manager on phone to give advice on my next steps to take with my personal car damage. Great customer see& easy!

Tami V 
Rating:
5.0

Customer did not leave a comment.

Tony H 
Rating:
5.0

Customer did not leave a comment.

Angelica S 
Rating:
5.0

Nothing !! I was very satisfied, GreaT customer service. I will definitely used them again.

tamara s 
Rating:
5.0

Customer did not leave a comment.

Angelica S 
Rating:
5.0

Customer did not leave a comment.

Griselda A 
Rating:
5.0

Customer did not leave a comment.

Andres G 
Rating:
5.0

Customer did not leave a comment.

Ana C 
Rating:
5.0

Keep doing what you're doing. I was in and out professionally.

andrew w 
Rating:
5.0

Customer did not leave a comment.

Eduardo G 
Rating:
5.0

I just love your service

Richard P 
Rating:
5.0

The online experience was undesirable/horrible. I will go to the counter next time. It took too long for the check in and out on the app.

maximo m 
Rating:
5.0

Great fast service. Friendly customer service, clean truck. Very satisfied and will return

Brian H 
Rating:
3.0

Customer did not leave a comment.

Clyde J 
Rating:
1.0

Person in charge was very rude. If he wants people to wait outside the fence he should post a sign. I drove past the gate because all the Uhaul equipment is beyond the gate and he told me it was private property eve though I was clearly pulling Uhaul equipment. He did not have to be an asshole to me. All he hast to do is post a sign. Will not go back.

Sebastian S 
Rating:
5.0

In and out in less than 5 minutes, fast and easy.

Freddy G 
Rating:
1.0

I was charged over $16 for 3 gallons of gas. I only put 21 miles on it total, and went to the gas station right before I dropped the truck off. The man who checked me out told me the gas level was OK. I was surprised when I saw the charge for gas on the receipt.

ALEX S 
Rating:
5.0

Customer did not leave a comment.

Jelani C 
Rating:
5.0

Every time I've needed to rent a trailer or a moving truck, DeWolfe has always been able to accommodate me. The man behind the counter has always been helpful and always friendly. Today, I worked with an actual U-HAUL representative and wasn't disappointed.

CHRISTOPHER W 
Rating:
5.0

Awesome customer service.

Shawn C 
Rating:
5.0

The computer gave me the wrong truck but the agent easily switched over the correct one

DEBBIE L 
Rating:
5.0

Easy and convenient business transaction.

Tina S 
Rating:
5.0

Customer did not leave a comment.

Manhal J 
Rating:
1.0

Customer did not leave a comment.

Dean T 
Rating:
5.0

Customer did not leave a comment.

RICK R 
Rating:
5.0

Customer did not leave a comment.

Donna A 
Rating:
5.0

Customer did not leave a comment.

Rene P 
Rating:
4.0

Customer did not leave a comment.

Orlando S 
Rating:
4.0

Customer did not leave a comment.

Steve V 
Rating:
5.0

Customer did not leave a comment.

Joseph R 
Rating:
5.0

Thank you for helping to make my move from LA, CA to Lancaster, CA effortless. Processing time at pickup location and time of pickup were met w/o any hiccups. Charges were exactly as stated. Cesar your shipping pads are on the way. Again thanks for making the move a very smooth 👌 one. Will certainly use this location again should the need arise.

Jayne R 
Rating:
5.0

Customer did not leave a comment.

BRIAN V 
Rating:
4.0

Equipment should be available were told.

George P 
Rating:
3.0

Customer did not leave a comment.

SATURNINO L 
Rating:
5.0

Great customer service 💜

Lakisha J 
Rating:
5.0

Customer did not leave a comment.

Eric M 
Rating:
4.0

Customer did not leave a comment.

Armenak M 
Rating:
3.0

Very friendly

WILFREDO Q 
Rating:
5.0

Customer did not leave a comment.

Kyle B 
Rating:
5.0

Great experience

Benjamin P 
Rating:
5.0

I never went there. My unit was delivered and picked up. Every thing went very well and the girl on the phone was extremely nice to deal with. Thank you for a great experience.

Kathy B  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top