Customer Reviews for Dewey Global Ventures LLC
(Distribuidor de U-Haul del vecindario)

367 comentarios

961 W North St   Kendallville, IN 46755

(260) 347-8911

Horarios de la ubicación

  • Lun. - mié.: 10 a. m. - 5 p. m.
  • Jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(260) 347-8911

961 W North St
Kendallville, IN 46755

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mié.: 10 a. m. - 5 p. m.
  • Jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

Fast friendly service

THOMAS B. 
Clasificación:
5.0

Listen to the customer quite telling us where we need to pick up our trailers and let us tell you where we will pick them up. I told you a month ahead of time what I needed when I needed it and where I needed it. Your cooperation kept calling me back and telling me I had to travel 45mins to pick it up when you had then 5 mins from me. I kept telling your people on the phone they were screwing everything up. I had to cancel my 1st rental because of this and do another one just so you would stop trying to send me to the wrong location that I wanted.

LAWRENCE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CINDY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL P. 
Clasificación:
5.0

Great place to rent equipment!!!

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tad B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip T. 
Clasificación:
4.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNIE S. 
Clasificación:
3.0

Met my needs. Staff was helpful and efficient . The building is kind of a dump

Christopher H. 
Clasificación:
2.0

Was out of the way had to drop it somewhere closer and it costed me $75 extra for that to me should of many any uhaul drop off locations

Jennifer M. 
Clasificación:
5.0

Keep up the good work at the Kendallville Indiana location :o)

Troy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike J. 
Clasificación:
4.0

Great location, just sorry it is 30 miles from my house.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandy K. 
Clasificación:
1.0

The gentleman who checked me in continuously used inappropriate language during our interaction and then also became sexually suggestive about being able to "lock the doors to one of the sheds" that is also on their sites. When he tried to put in my reservation information that should already have been done online when I made the appointment, he asked where we were dropping the trailer off and I told him Durham, Canada. He thought Canada was part of the United States because U-Haul is in both places but when he looked to find the territory of Ontario he couldn't find it. Instead of scrolling down to the letter O section he kept looking through the letters M and N even when I spelled Ontario for him. So since he couldn't input our address he said "f*** it, I'm just gonna say your dropping it off in Kendallville and then you can just call the 1-800 number and get them to switch your reservation to where your dropping it at." Why do I have more work to do when I already input all the information correctly? So then we had issues with our drop off because 2 places thought we were bringing them a trailer at different times and days so we got angry calls about where the trailer was even though we changed the drop off location immediately after I left the original U-Haul with the trailer. This was a very poor experience indeed and we will not be using their services again or recommending this business as a whole to anyone.

Michaella B. 
Clasificación:
3.0

Location was not open on Sunday when I returned the truck so had to take pictures of odometer, gas gauge, inside can and cargo area and upload to the app.

Steven M. 
Clasificación:
4.0

The clearance lights on the trailer were unreliable. Also, the left tail light was out.

Rodney P. 
Clasificación:
4.0

My reservation was changed from a location 10 miles away from my house to this one which was 45 miles away the day before I was to pick it up. I called the Ohio reservation line and Melissa was not helpful At ALL!. When I asked to speak to a manager she said she would have one call me but that never happened!! I am very unhappy with the situation and would like to be contacted about this.

kent K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Aaron B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNIE S. 
Clasificación:
5.0

The personnel here were friendly and helpful.

CONNOR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele M. 
Clasificación:
5.0

Excellent Service

Peter C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY ANN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY P. 
Clasificación:
5.0

Nice lady provided paper work told me where to go and she unhooked trailer.

D M. 
Clasificación:
5.0

Dewey global was excellent!! Super nice and went the extra mile to get me a truck when I needed it! I will always choose them when needing a rental!

Carla L. 
Clasificación:
5.0

Very clean and knowledgeable

James D. 
Clasificación:
5.0

Everything was a great experience

James D. 
Clasificación:
3.0

The 15' truck I rented needed an alignment, I fought with the steering every second of driving. People behind me even noticed the swerving of the U-Haul. Also, the location I rented from needed two employees on Saturday mornings, way to busy for one person to handle all the customers, I waited 45 minutes to pickup the truck I had reserved and completed checkout online. I felt sorry for the single employee trying to get everyone taken care of.

Timothy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
5.0

Give them more help. The guy was swamped but was exceptionally polite and apologetic. He was by himself.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike J. 
Clasificación:
5.0

Excellent customer service!!! She goes out of her way to accommodate her customers. Highly recommended!

bryan C. 
Clasificación:
4.0

Very friendly. Good attention to detail. Noticed broken ground wire on extention cable and replaced immediately. I wa spre registered and was in and out in 15 minutes. It doesn't get much better than that.

Kevin H. 
Clasificación:
5.0

Nothing, if it ain't broken, don't fix it!

Jose P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara S. 
Clasificación:
3.0

Why have technology when nobody uses it. Contracted a 26' truck a week early , filled out nessesary paperwork with payment. Uhaul.com then requested me to fill out all my info again on line. 2 days later was notified no truck available and would be notified 2 days before my rental date on truck. Notified I would need to pickup the truck from another location 5 miles away. Later that day was called and asked if I would change to smaller truck due to truck may not be available again. Answered no , and truck needed for it's size and I had 6 men scheduled for specific time. Went to pick up truck not knowing if truck was going to be there which it was but had to give all my information again. This is my bussiness renting this truck and if I ran my business like this I wouldn't see return customers....

Ricky R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen B. 
Clasificación:
5.0

Nice people

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

carolyn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elliott K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew D. 
Clasificación:
5.0

Keep doing what you've been doing

hunter W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg M. 
Clasificación:
5.0

The truck and trailer I rented had issues with the air pressure in the tires. I would suggest checking that pressure as part of the service process. The trailer had the following air pressure which would have been a safety hazard had I not checked the tires: Fr=15psi Rr=50psi Fl=72psi Rl =78psi The tires were all supposed to be 65psi. The truck had the following Fr=75psi Rr =70psi Fl =78psi Rl =75psi All the tires we're supposed to be 80psi. The imbalance between the pressure would have created a rollover hazard.

Joseph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie C. 
Clasificación:
4.0

El cliente no dejó un comentario.

tracey B. 
Clasificación:
5.0

Get a restoom, rather than portajohn

KOLLEEN H. 
Clasificación:
4.0

Very helpful local U-Haul dealer. Also helped connect me to moving labor help for unloading. Will use again and recommend to others.

Pamela G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike J. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHELLE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia L. 
Clasificación:
3.0

Dropped off on Sunday evening no staff in office used drop box

CASEY J. 
Clasificación:
3.0

Only had issues with the online checkout

Nikolas M. 
Clasificación:
5.0

Open until 3pm on Saturday. Able to drop off in person.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULETTE F. 
Clasificación:
4.0

Personnel came to meet me in the lot where I parked the equipment for drop-off. Quick and easy drop-off.

ERIC Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamie A. 
Clasificación:
1.0

WAS GIVEN WRONG PICKUP SITE

Brian D. 
Clasificación:
5.0

I had to drop my rented truck off after hours. I wasn't sure if I should lock it, and had to look for the key drop off. Just a couple things I thought could have been explained.

Dawn F. 
Clasificación:
5.0

The lady in charge is great to deal with. Very knowledgeable & very nice to deal with.

Paulette F. 
Clasificación:
3.0

Attendant also very helpful. Had him check me out. Much quicker and easier.

Steve C. 
Clasificación:
5.0

They went out of there way to help us .

Sue K. 
Clasificación:
3.0

Wear a mask.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
4.0

El cliente no dejó un comentario.

jake P. 
Clasificación:
5.0

Nothing to really improve on, representative was kind, courteous and very helpful.

Earl H. 
Clasificación:
5.0

El cliente no dejó un comentario.

james S. 
Clasificación:
5.0

Excellent customer service. Top notch.

jeff B. 
Clasificación:
5.0

Very pleasant and accodating.

Ronald Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon B. 
Clasificación:
5.0

The personnel was very helpful and friendly.

Mary G. 
Clasificación:
5.0

It would be nice for the ladies that work there to have a device to lift the trailer tongues. A simple pry bar on wheels with a long handle would do the trick. Gracias

David B. 
Clasificación:
5.0

Everything was great! Grace was very helpful!

Karen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEN G. 
Clasificación:
5.0

She was great and understood my frustrations

matthew M. 
Clasificación:
4.0

You're website is horrible. It, or someone, changed my pickup location at 24 hrs to pickup without my permission, causing me to have to jp through hoops to correct it ( (including 20 minutes on hold waiting to talk to someone). The 24/7 pickup software also failed. Again waiting on line for someone who couldn't help me. The business owner showed up early to rescue me. Never again.

James B. 
Clasificación:
5.0

It went very well, I would recommend this location to others.

Kyle H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luis V. 
Clasificación:
1.0

Was overcharged and nobody in customer service would do anything about it.

Derek B. 
Clasificación:
5.0

Awesome

Steven C. 
Clasificación:
5.0

Very fast return friendly employee.

Susan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry H. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba