Customer Reviews for Dewey Global Ventures LLC
(Distribuidor de U-Haul del vecindario)

326 comentarios

961 W North St   Kendallville, IN 46755

(260) 347-8911

Horarios de la ubicación

  • Lun. - mié.: 10 a. m. - 5 p. m.
  • Jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(260) 347-8911

961 W North St
Kendallville, IN 46755

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mié.: 10 a. m. - 5 p. m.
  • Jue.: 8 a. m. - 5 p. m.
  • Vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 5 p. m.
  • Dom.: 10 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing, if it ain't broken, don't fix it!

Jose P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara S. 
Clasificación:
3.0

Why have technology when nobody uses it. Contracted a 26' truck a week early , filled out nessesary paperwork with payment. Uhaul.com then requested me to fill out all my info again on line. 2 days later was notified no truck available and would be notified 2 days before my rental date on truck. Notified I would need to pickup the truck from another location 5 miles away. Later that day was called and asked if I would change to smaller truck due to truck may not be available again. Answered no , and truck needed for it's size and I had 6 men scheduled for specific time. Went to pick up truck not knowing if truck was going to be there which it was but had to give all my information again. This is my bussiness renting this truck and if I ran my business like this I wouldn't see return customers....

Ricky R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen B. 
Clasificación:
5.0

Nice people

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

carolyn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elliott K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew D. 
Clasificación:
5.0

Keep doing what you've been doing

hunter W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg M. 
Clasificación:
5.0

The truck and trailer I rented had issues with the air pressure in the tires. I would suggest checking that pressure as part of the service process. The trailer had the following air pressure which would have been a safety hazard had I not checked the tires: Fr=15psi Rr=50psi Fl=72psi Rl =78psi The tires were all supposed to be 65psi. The truck had the following Fr=75psi Rr =70psi Fl =78psi Rl =75psi All the tires we're supposed to be 80psi. The imbalance between the pressure would have created a rollover hazard.

Joseph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie C. 
Clasificación:
4.0

El cliente no dejó un comentario.

tracey B. 
Clasificación:
5.0

Get a restoom, rather than portajohn

KOLLEEN H. 
Clasificación:
4.0

Very helpful local U-Haul dealer. Also helped connect me to moving labor help for unloading. Will use again and recommend to others.

Pamela G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike J. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHELLE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia L. 
Clasificación:
3.0

Dropped off on Sunday evening no staff in office used drop box

CASEY J. 
Clasificación:
3.0

Only had issues with the online checkout

Nikolas M. 
Clasificación:
5.0

Open until 3pm on Saturday. Able to drop off in person.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULETTE F. 
Clasificación:
4.0

Personnel came to meet me in the lot where I parked the equipment for drop-off. Quick and easy drop-off.

ERIC Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamie A. 
Clasificación:
1.0

WAS GIVEN WRONG PICKUP SITE

Brian D. 
Clasificación:
5.0

I had to drop my rented truck off after hours. I wasn't sure if I should lock it, and had to look for the key drop off. Just a couple things I thought could have been explained.

Dawn F. 
Clasificación:
5.0

The lady in charge is great to deal with. Very knowledgeable & very nice to deal with.

Paulette F. 
Clasificación:
3.0

Attendant also very helpful. Had him check me out. Much quicker and easier.

Steve C. 
Clasificación:
5.0

They went out of there way to help us .

Sue K. 
Clasificación:
3.0

Wear a mask.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
4.0

El cliente no dejó un comentario.

jake P. 
Clasificación:
5.0

Nothing to really improve on, representative was kind, courteous and very helpful.

Earl H. 
Clasificación:
5.0

El cliente no dejó un comentario.

james S. 
Clasificación:
5.0

Excellent customer service. Top notch.

jeff B. 
Clasificación:
5.0

Very pleasant and accodating.

Ronald Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon B. 
Clasificación:
5.0

The personnel was very helpful and friendly.

Mary G. 
Clasificación:
5.0

It would be nice for the ladies that work there to have a device to lift the trailer tongues. A simple pry bar on wheels with a long handle would do the trick. Gracias

David B. 
Clasificación:
5.0

Everything was great! Grace was very helpful!

Karen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEN G. 
Clasificación:
5.0

She was great and understood my frustrations

matthew M. 
Clasificación:
4.0

You're website is horrible. It, or someone, changed my pickup location at 24 hrs to pickup without my permission, causing me to have to jp through hoops to correct it ( (including 20 minutes on hold waiting to talk to someone). The 24/7 pickup software also failed. Again waiting on line for someone who couldn't help me. The business owner showed up early to rescue me. Never again.

James B. 
Clasificación:
5.0

It went very well, I would recommend this location to others.

Kyle H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luis V. 
Clasificación:
1.0

Was overcharged and nobody in customer service would do anything about it.

Derek B. 
Clasificación:
5.0

Awesome

Steven C. 
Clasificación:
5.0

Very fast return friendly employee.

Susan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin F. 
Clasificación:
5.0

Grace is awesome. So kind. She knows what she's doing and gets you in and out! Thanks Grace!

Stephen R. 
Clasificación:
3.0

We were doing a longer move that included about an hour drive on the interstate. There were four 26' trucks there in the morning when we went to pickup. We were assigned the oldest, most damaged vehicle (too many X stickers to count). As soon as the truck hit 50, it started shaking, so by the time you hit 70 on the interstate, it was like you were on one of those old coined vibrating mattresses from a cheap motel. With the place knowing the predicted mileage that we had, they should have assigned us a better truck. I get that they might not have wanted to add more miles to a newer truck, but the one we had needs some major service or to be decommissioned. We did use the app for pickup and return. That part was pretty simple.

Molly F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tony G. 
Clasificación:
4.0

The self return feature on the website is a nightmare. It took us almost an hour to check in the van because the site wouldn't load right, then would recognize the location, then wouldn't upload photos. It was a mess and makes me think twice before renting from U-haul again.

Amber S. 
Clasificación:
5.0

Can't think of a thing, everything went smooth through the whole process

Sheldon F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jann J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

We had a great experience with this. Grace was excellent to work with. If all of your places was like this one, you don't need to do anything.

jeffery B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert Z. 
Clasificación:
5.0

I can't think of anything that you could do better. It was a very good experience.

Steven C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer G. 
Clasificación:
4.0

El cliente no dejó un comentario.

TAAREN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeannine L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary T. 
Clasificación:
5.0

El cliente no dejó un comentario.

cathie K. 
Clasificación:
3.0

Make sure that your software is up to date on the self service. The only way that I would recommend this is to go in and don't use the self service.

Terrylorne C. 
Clasificación:
5.0

Service is great

David G. 
Clasificación:
5.0

Great service...

Keith L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon H. 
Clasificación:
5.0

Grace was exceptional with us, definitely would reccomend her to anyone moving and in need of a truck!!

Barbara R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James I. 
Clasificación:
5.0

The trailer flooring seemed very weak and gave a little bit when I walked in middle of it. The trailer possibly needs service. The rental facility is top not and all personnel I've encountered while doing business there is helpful above and beyond normal rental places. I will return over and over.

Richard O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob L. 
Clasificación:
3.0

The lady was nice enough, but I felt very rushed. I was trying to take pictures and go through the app but she was following me around trying to do it on her end even thought she knew I was going through the process on my phone.

Madison S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ted M. 
Clasificación:
1.0

They didnt have key or truck or code ready for pick up. Owners grand children came . They were cursing and so unprofessional. and helped she filled out truck information and didnt do walk around with me and entered wrong mileage on truck fortunately I didnt have a good feeling about this so I took pictures of everything before I left lot with time stamp. I will never use this location again. They tried to charge me 561 miles when I only drove 61 miles. I had 15 foot truck for 4 hours. There was no possible way that is conceivable. So very unhappy with this location.

Patricia C. 
Clasificación:
4.0

Friendly help and truck was available on time. However the truck had been beat to death prior to pickup and was in poor condition. There was a leak and some of our furniture got wet during the move.

JOSHUA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel H. 
Clasificación:
5.0

Friendly and helpful representative.

Dean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi S. 
Clasificación:
5.0

The lady that help out was just fantastic and really new her job and extremely friendly.great service all the way around.definetly will recommend her.

RODNEY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce T. 
No se han enviado comentarios para esta ubicación.

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