The manager who assisted my sis and I with the rental was great! He answered our questions, gave us tips and tricks, and provided us with a great customer experience.Stevan P.
Customer Reviews for Devon Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Couldn't give directions on how to get to, charged extra for gas that should NIT have been plus mileage due to uhaul mistakeDONNA P.
El cliente no dejó un comentario.Timothy Y.
Performed as if they NEVER received any information, training, or knowledge of any kind regarding UHAUL matters. In which pathetically, it MUST be true. Because, it cost an absurdly amount MORE then intended, and ended up leaving me financially STRESSED MORE than I already was with my move, transition, time, etc. Very disturbed, overall with Uhaul.Patty V.
El cliente no dejó un comentario.Fleuretta Z.
You have the wrong name listed as the return location. This really threw us for a loop as the gps could not find the address; and the name of the facility did not match what uhual had listed.Rhiannon A.
We arranged for drop off at this location to find out there is no Four State Storage at the address provided. We had to scramble to figure out that it was actually Devon Storage, on the other side of the highway. We were not able to talk with staff there due to returning it just before their business hours.Johnathan B.
Continue being friendly and helpfulJimecca W.
This is not the name of the location. The name of the company is Devon Storage. Maps take you to the wrong side of the highway and when you try to call the number provided, it has been disconnected. Tried to call U-Haul, was put on hold and disconnected on twice. Googled the address to find the correct company, called Devon Storage and they told us "yeah, the information has never been updated on U-Haul's site". When we finally got to the location, the truck was not ready for us. I had checked in on-line and prepaid. What should have been a quick pick up. Turned into an hour and a half mess. And, when I complained that I had hired people to load the truck and I have now paid for an hour for them to sit around, I was told "Sorry". U-Haul you just cost me over $100 for labor I did not use and did not provide all of the pads I had requested. You at least reimbursed the $10 for the pads. I have used U-Haul in the past with no problems. I will think twice about relying on your website if I ever use you again.Angel N.
Exceeds expectations with app and online reservation and payment system.Ruth W.
El cliente no dejó un comentario.Rolando S.