Customer Reviews for Devon Self Storage DSW
(U-Haul Neighborhood Dealer)

32 reviews

4500 SW 41st Blvd   Gainesville, FL 32608
(I-75 business Park, 352-565-7600)

(352) 528-6900

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(352) 528-6900

4500 SW 41st Blvd
Gainesville, FL 32608
(I-75 business Park, 352-565-7600)

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David Pascual 
Rating:
1.0

Customer did not leave a comment.

Leslie Luther 
Rating:
4.0

Friendly staff and I will be using them again

Michele Demmer 
Rating:
3.0

It was so dark and they don’t have any lights so it was very hard to see at night. The truck was also very dirty. It looked like the previous user spilled something by sticky and it was all over the cup holders and floor mat. There was also food in the cup holders and the door pockets.

Alessa Quinones 
Rating:
1.0

Get new representative. The one you have is rude, slow, and unable to take a picture of a person's license.

Joey Cafaso 
Rating:
5.0

Manager Carol and assistant Chris are excellent.

denis lamothe 
Rating:
5.0

Customer did not leave a comment.

Nicki claflin 
Rating:
5.0

Adjust your vehicle check-in sheet to reflect reality. The gas tank is noted to have a capacity of 40 gallons, however it is closer to 20 gallons.

Charles Kurts 
Rating:
5.0

Customer did not leave a comment.

Brian Brane 
Rating:
5.0

Give at least 5 free miles for travel from the storage to your address

ANGELA HOLMES 
Rating:
5.0

Very friendly and helpful!

Charles Calkins 
Rating:
5.0

The rental experience was a breeze, they had all the equipment ready. Chris and Carol were so helpful. Highly recommend

Christopher Klocko 
Rating:
5.0

Customer did not leave a comment.

Patricia Castrillon 
Rating:
1.0

Location is more expensive than other UHaul locations as the staff adds on extras.

Anita Spring 
Rating:
5.0

Customer did not leave a comment.

Shelby Burns 
Rating:
5.0

Customer did not leave a comment.

Lazaro Diaz 
Rating:
5.0

Customer did not leave a comment.

Eric Barkhurst 
Rating:
5.0

Customer did not leave a comment.

Lei Zhang 
Rating:
4.0

Customer did not leave a comment.

Ian Kress 
Rating:
3.0

Wasn’t the correct location for intended pickup. Attendant was rude due to late pickup. Overwhelming stress due to getting truck returned when other clients not there yet. Other trucks on lot appearing to be available.

patricia schaffer 
Rating:
4.0

The utility dolly I rented and reserved wasn’t available.

Benjamin Davis 
Rating:
5.0

The store manager was extremely polite and very helpful. A better store to trade with needs more than clean equipment, it also requires a superb staff doing what it takes to have repeat customers. If anyone desires the best treatment from a equipment rental agency than this facility on 4500 SW 41st Blvd GAINESVILLE FL is for you. Satisfied Customer.

Jerry Abney 
Rating:
5.0

The service guy here was friendly and kind. Recieved great service.

Jennifer George 
Rating:
5.0

Brian was amazing! He called us back multiple times trying to find the right size van. He is a credit to your organization, very customer oriented, friendly and solved the issue….Great Experience

Steve Dalton 
Rating:
5.0

Customer did not leave a comment.

Carol Skipper 
Rating:
5.0

They handled the return in a very efficient manner. Very friendly and knowledgeable staff!

THOMAS PIERCE 
Rating:
4.0

Customer did not leave a comment.

BONNY DUGGAN 
Rating:
5.0

Customer did not leave a comment.

JAMES CALIENDO 
Rating:
5.0

Customer did not leave a comment.

Marcus Marshall 
Rating:
3.0

Make sure ALL rentals have a FULL Tank of fuel at the time of pick up.

Robert Dalstra 
Rating:
5.0

Equipment was old and pretty beaten up. Worked fine and is not a factor for rating the actual pick up location. Service was outstanding!

Brandon Carter 
Rating:
2.0

I was mislead about pricing and time of use. I was not given instructions on returning the truck except for where to park it. I agree to the 14.95 insurance and was charged 28$ instead. What started as an expensive 78$ U-Haul rental ended up costing me 140$ not including the gas I had to put in it. It only had a quarter of a tank so I had to get gas right from the beginning of my move just to make it there. I'm very disappointed. When I realized I veas supposed to open the text message and follow the link to check in the truck it was too late. I tried to call this place and it would ring twice then give a busy signal so I didn't even get to speak to anyone.

Melissa Leveque 
No reviews have been submitted for this location.

Additional Services at this Location

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