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Pete Mancini
Customer Reviews for Detail Science
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and always a quick process
Zach HightowerJohn is super friendly and helpful! Again one of the few places that will connect and disconnect trailer!
STEPHEN CRATTYFriendly, helpful staff. Will definitely rent from this location again!
SANDRA HUDSONGood service, good truck, good rental.
Damon EllisThe employee said that she couldn’t help with the drop off process when I asked, due to the picture attachments for the returned equipment was glitching and not actually submitting and causing me to have to restart. The location was super tight and I was given absolutely no help parking the equipment, when I was told I had to jackknife the car hauler on the opposite side of the building, where you had the building awning and a concrete wall making it almost impossible to get parked. The truck was sent to the opposite side because that’s the only place they had room for it, because the bay doors being completely cleared are far more important than the uhaul equipment, said the lady who was working there.
Joshua TrueloveVery friendly, helpfull staff made this rental quite easy. I am thankful for their flexibility during tropical storm Idalia.
Claude KashnigThe staff was very friendly and helpful with everything. I will definitely use this location again if I ever need to rent a Uhaul again.
Shauna Richardsonperfect
ROBERT SLOANEMuch better than the location on Mt Vernon rd.
William DosterNothing against them I dropped the trailer off late at night never got to meet them
Francis PattersonOutstanding service!
Bruce ChittendenVery helpful with the paperwork and equipment. Will return!
William TheesJohn was a fantastic person to do business with. This will be my go to place when I need a U-Haul. He has a very neat and clean detail customizing shop also
Robert SosebeeNice friendly person
Don GarrisonMan was very friendly and accommodating
Robert LaneJohn helped us each step of the way as we checked in to pick up the UHaul. He gave advice on what to expect when we dropped it off as well. Highly recommend!
Chad McAllisterThe person who setup the drop off must've been confused about where I was going to move to. Stated the drop off is a "stone's throw away" it was 30 mins out of the way North from where I lived. That's not a stone's throw unless you're bloody Hercules. He was a nice guy but there needs to be proper checks and balances. Double check the addresses people are moving to against drop off locations and calculate the miles and time so people aren't wasting their time needlessly.
Daniel GonzalezReally enjoyed renting from Detail Science! Great customer service, friendly staff, convenient start to finish. Would definitely rent from them again!
Beverly NicholsAll good
diane overstreetThey really need more training. Reservation changed sooo many times. Also, for 2 weeks I worried about not being able to rent a car hauler when nearly every location I passed had them on their lot. Found out 2 days before reservation, the regional office had put a hold on them all. This move was the most stressful mostly because of the car hauler situation. I have used uhaul for nearly all my moves. This time was the absolute worst.
Eric BolingJohn made it very easy to pick up. Super friendly. Thanks!
Michael WinkLock on box difficult to open. Keys were in another box vs one indicated. John was on site and provided excellent service.
Martha Gardiner