Comentarios del cliente para Detail Kings LLC
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Detail Kings LLC
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Micheal K. en
Rental guys were great at pick up and drop off locations.
MICHAEL F. en
No advisory to connect chains to the vehicle placed on the car hauler. Left front strap shorter than the right one and would NOT fit over the tire and into the ratchet. Had to spend an hour finding a strap from an old garage to Jerry-rig a strap, and buy another to secure my son’s Exterra.
John M. en
Nothing, I dropped keys and contract as it was closed, so no direct contact. Seemed like a nice big location though.
Dennis B. en
For after hours pick up, there needs great improvement. It took an hour and a half to get the access code via smartphone to get the key for the U-Haul. I understand the necessity for assurance that the right person is picking up the unit, but a little more need for verification should be done on initial registration. Once all verifiable, assured information is done, access code should be issued. Was a very frustrating ordeal. Thank you though for the discount of the whole use of the U-Haul, and when in need I will do it again. Thank You.
James H. en
Scattered multiple activities. Loud loud music in shop. No knowledge of procedures. Retraining needed. Poor face to face customer service. I'm sure the are nice people, just seem to have a non positive attitude.
Susan Y. en
Trailer hitches on your box trucks rarely fit privately owned trailers. There is not enough room between the truck bumper and the ball for the trailer hitch to fit tightly over the ball. My trailer would not attach, so I returned the uhaul truck and was charged for one day use. I had the truck for 30 minutes.
Amanda C. en
Prices were good service was good my only thing is making sure your checking the wiper blades more often because the uhaul I had they were in terrible shape. But was easy to find and get in and out of.
Peter H. en
Very cautious an no delay in processing rental.
nicholas w. en
They were not there to give me the truck. We had to wait an hour and battle with Uhaul corporate to get somebody down there. Then when it was all done we were overcharged and the reservation was changed. Since i was given no paperwork i trusted the online reservation but Brandon changed the agreement and charged more then i authorized and Corporate doesn't care.
Robert C. en
Nice people
Hans K. en
Excellent rental pick up experience. The electronic/online system requires some tweaking, my drop off location was clearly identified during the online process, what printed on the contract was not.
Sam R. en
Everything went great. Thank you.
Michael L. en
Thanks
kevin k. en
Listen to customer. Check vehicle before renting Tires were bald, causing extra days to wait for roads to dry.
judy m. en
Miguel was great. Very helpful, polite and professional.