Customer Reviews for Destin Towing
(U-Haul Neighborhood Dealer)

720 reviews

112 Mountain Dr   Destin, FL 32541

(850) 502-2305

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(850) 502-2305

112 Mountain Dr
Destin, FL 32541

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent experience.

Randi Mills 
Rating:
3.0

Customer did not leave a comment.

Larry Parker 
Rating:
5.0

Customer did not leave a comment.

Mihaela Dipietro 
Rating:
5.0

Customer did not leave a comment.

David Franklin 
Rating:
5.0

The agent called dispatch and changed the drop off point for me and it completed a perfect experience.

John Shannonhouse 
Rating:
5.0

Customer did not leave a comment.

Matthew Means 
Rating:
5.0

Customer did not leave a comment.

CAROLYN NABORS 
Rating:
3.0

Customer did not leave a comment.

Erik Rieger 
Rating:
5.0

Provide exact and accurate information regarding hitch height and size for each trailer type on your website. The generic information available is incorrect.

JAMES HRUBIK 
Rating:
5.0

Customer did not leave a comment.

Richard Kuntz 
Rating:
5.0

Great experience! Friendly staff made pickup a breeze.

Jason Sabatino 
Rating:
4.0

Inside of the trailer was filled with sand.

Sharon Stroburg 
Rating:
5.0

Customer did not leave a comment.

John Murphy 
Rating:
4.0

Good service with a smile.

J.P. Guidry 
Rating:
5.0

Customer did not leave a comment.

Bethe Manning 
Rating:
4.0

Customer did not leave a comment.

Arianna Moore 
Rating:
5.0

Excellent

DAMASO RATTIA 
Rating:
5.0

Nice folks,good equipment

Bruce Guernsey 
Rating:
5.0

Do an inspection before using uhaul

Michael Lalor 
Rating:
3.0

Customer did not leave a comment.

David Miller 
Rating:
5.0

Customer did not leave a comment.

Raphael Joseph 
Rating:
5.0

Customer did not leave a comment.

Kurt Frensley 
Rating:
5.0

Customer did not leave a comment.

christine collette 
Rating:
3.0

The truck I rented was dirty and the 12 volt accessory plug was broken so I could not charge my phone. The roll up door was hard to move.

Jeffrey Shapiro 
Rating:
5.0

Sweet family and very helpful. Easy pickup/drop off location. Made our tough situation better.

Rebecca Hammond 
Rating:
4.0

nothing i can see

Leta Dehon 
Rating:
3.0

Customer did not leave a comment.

Grant Jonsson 
Rating:
3.0

The service was good at this location. I don't like what I was charged and would like to speak to someone. I called the 800 number and asked for a call back and when they called back I was out on hold again and asked if I wanted a call back. That is terrible customer service!

Mindy Rector 
Rating:
5.0

Customer did not leave a comment.

Ronald Todd 
Rating:
5.0

Customer did not leave a comment.

loren farias 
Rating:
5.0

Customer did not leave a comment.

BRANDON JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Matthew Means 
Rating:
5.0

Customer did not leave a comment.

KAREN CUSHING 
Rating:
4.0

Place was closed by the time I got there, but I was able to drop it off and use the app to check it in. There was plenty of space to drop off the trailer which made it nice and easy.

Jeff Bourgeois 
Rating:
5.0

Customer did not leave a comment.

Mike Braddock 
Rating:
5.0

Customer did not leave a comment.

CHRIS DURRANCE 
Rating:
5.0

Easy to check out, easy to return, no problems.

DAVID BEEBE 
Rating:
4.0

Customer did not leave a comment.

Bruce Olsen 
Rating:
3.0

Customer did not leave a comment.

Raffaele DellaPorta 
Rating:
2.0

Customer did not leave a comment.

Riley Newton 
Rating:
5.0

Customer did not leave a comment.

Jonathan Jacobs 
Rating:
5.0

Customer did not leave a comment.

Elijah Fox 
Rating:
1.0

Customer did not leave a comment.

David Fisher 
Rating:
2.0

Customer did not leave a comment.

RICKY BLUNDELL 
Rating:
5.0

Customer did not leave a comment.

Kurt Guggenbiller 
Rating:
5.0

Customer did not leave a comment.

Rhett Fonpellle 
Rating:
5.0

Wonderful staff. Very helpful and courteous.

Dana Bilstad 
Rating:
1.0

I was asked to return the truck early I had the truck for 3 days and the first day they asked me to return early for another family so why was I charged so much when they did need a truck at this location. I was not refunded anything! It should not have been that expensive I even told the employees it's never cost that much. I feel ripped off from this uhaul.

Elizabeth Page 
Rating:
5.0

Everything ran like clockwork ! Easy pick up and return

Kathy Tepper 
Rating:
5.0

Real nice folks.

Richard Fahey 
Rating:
5.0

Customer did not leave a comment.

Kurt Guggenbiller 
Rating:
5.0

Great customer service rep!

Steven Peterson 
Rating:
5.0

Very easy pickup and return. Price was very reasonable. Staff was friendly.

Jeff Gates 
Rating:
5.0

Checkout lady was so nice and helpful!!! Equipment was new!!!!

John Hoffmann 
Rating:
5.0

Customer did not leave a comment.

Georgia Golding Parchment 
Rating:
5.0

Customer did not leave a comment.

Edgar Nunez 
Rating:
5.0

Customer did not leave a comment.

Mitchell Boone 
Rating:
5.0

Customer did not leave a comment.

William Hawkins 
Rating:
5.0

Customer did not leave a comment.

Ronald Wert 
Rating:
5.0

Fast service.No problems.Clean,good tires.Thanks

Tammy Thomas 
Rating:
5.0

The representative was very helpful and extremely nice. I would definitely use this location again. Very accommodating and easy to work with. I was extremely impressed

Mihaela Di Pietro 
Rating:
5.0

Excellent service

Justice Simtimmissah 
Rating:
5.0

Customer did not leave a comment.

Bob Leech 
Rating:
5.0

Customer did not leave a comment.

Phillip Fleming 
Rating:
5.0

Best UHaul I have ever done business with!

Scott Leach 
Rating:
5.0

Customer did not leave a comment.

ronald mejias 
Rating:
4.0

Customer did not leave a comment.

Timo Roundtree 
Rating:
5.0

Fast and professional!

tim swafford 
Rating:
5.0

Customer did not leave a comment.

ROBERT BLACK 
Rating:
5.0

Patti was wonderful! She actually cares about your needs.

rod cameron 
Rating:
5.0

Patti at this U-Haul location is terrific!!! My move was on and off a couple of times over two days and she was very patient with me. Also, Patti really knows the equipment! I HIGHLY recommend this location!

rod cameron 
Rating:
4.0

Yes I came 30 min before location should close and person who checking equipment wasn't there so just tell me to park and they're checked next day .They could check same day .

Marek Polerecky 
Rating:
5.0

Customer did not leave a comment.

Paul Hess 
Rating:
5.0

Customer did not leave a comment.

Bobby Jones 
Rating:
5.0

Customer did not leave a comment.

MITCH MONGELL 
Rating:
5.0

Customer did not leave a comment.

robert morgan 
Rating:
4.0

Customer did not leave a comment.

David Thomas 
Rating:
5.0

Customer did not leave a comment.

Sheridan White 
Rating:
3.0

Customer did not leave a comment.

kathy bowen 
Rating:
5.0

Customer did not leave a comment.

OLUSEUN MEDEYINLO 
Rating:
5.0

Service was fast and friendly! Great job!

Joe Mansolino 
Rating:
2.0

There are several U-Haul locations in my town. I don't know why I had to drive 14 miles and also have to pay a bridge toll to pick my truck up. I originally reserved it for pickup in Niceville, Florida but ended up having to go to Destin, Florida to pick it up. U-Haul should have brought the truck to Niceville for pickup, not make me go get it.

Michael Lutz 
Rating:
5.0

Customer did not leave a comment.

Denis Rivera 
Rating:
5.0

The lady behind the counter was very friendly and informative

Donald Blankenship 
Rating:
3.0

Dropped after hours

thomas gipe 
Rating:
5.0

Customer service representative in Destin Fl pick up point was absolutely wonderful. She was professional and caring all thr way until i drove off on trip. These people are the ones business professionals who are very busy, remember as the key to Uhaul 's success!

Jay Osorio 
Rating:
5.0

Customer did not leave a comment.

Tyson Miller 
Rating:
5.0

Very friendly staff was in and out of there quick very pleased. Thank you.

Noah Shatken 
Rating:
5.0

Customer did not leave a comment.

Jay Smith 
Rating:
5.0

Extremely helpful and accommodating.

Lisa Byars 
Rating:
4.0

Customer did not leave a comment.

OLUSEUN MEDEYINLO 
Rating:
5.0

Customer did not leave a comment.

ruben hernandez 
Rating:
5.0

Easy access, polite attendant, fast dropoff.

john love 
Rating:
5.0

Customer did not leave a comment.

Kurt Kramer 
Rating:
5.0

Customer did not leave a comment.

Carlton McCreery 
Rating:
1.0

I requested moving pads and wasn’t told until when I was in the office picking up the uhaul that they didn’t have any after I just packed up every blanket and towel I had. Then I was 20 mins late returning it and I got charged a whole another day when I was rushing to get it back in time. I even called telling them I was on the way and if they would of just told me being 20 mins late I would have gotten charged another day I would of not rushed and just kept the uhaul for two days as a single mom with little help I was beyond frustrated.

Tiffany Werner 
Rating:
5.0

Customer did not leave a comment.

Anibal Paz 
Rating:
5.0

Customer did not leave a comment.

Donna Beam 
Rating:
5.0

Customer did not leave a comment.

Romaine Smith 
Rating:
5.0

Customer did not leave a comment.

Richard Souza 
No reviews have been submitted for this location.

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