Check out process was fine. The site was nicely marked so we knew we were in the correct place.Emily P.
Customer Reviews for Design 4
(Distribuidor de U-Haul del vecindario)
Omaha, NE 68107
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 8 a. m. - 4:30 p. m.
- Sáb. - dom.: cerrado
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The online system is highly over complicated and finicky. It took over an hour for the process to actually allow me to get the keys from the drop box. The website crashed about 3 times and made me log back in to finalize the transaction. I don't know how you would fix this problem, but maybe you need to expand the size and processing power of your servers in order to accommodate a larger number of users towards the end and beginning of each month.Preston S.
2 weeks later I have 4 different charges to my account for this same rental.....never again will I rent here or from uhaul! Still on hold 30 mins later trying to fix this problemNatalie D.
El cliente no dejó un comentario.Michelle O.
El cliente no dejó un comentario.TERRY U.
I was told I would get 88 miles before I would be charged. According to my calculations I drove the rental at the most 80 miles.Bill R.
Told to use mobile checkout, which didn't work. Spent almost 2 hours trying to check out vehicle with 3 levels of support.Steve T.
El cliente no dejó un comentario.Stephen H.
I was asked to pick up the truck one day earlier than planned and that they would not charge for the extra day. That was fine but the only problem with that was 15 extra miles had to be added to the mileage charge because of where it had to be stored the extra day. That gave me a $15 extra charge because of the $.99 a mile.sharla Y.
El cliente no dejó un comentario.Dain C.
I don't think there was anything that needed improvement. Nick at design 4 was very helpful and the truck was in great shape. The process was very simple and I would definitely use them again.Derric S.