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Tommie B | Overall ExperienceCustomer Reviews for Desert Diamond Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owners were very nice, accommodating, and easy to work with. They had great prices too. Will use them again for my needs.
Michelle B | Overall ExperienceI rented a space for 2 months. The office person was very friendly and helpful. An excellent overall experience!
Lawrence F | Overall ExperienceI just want to say that I could not have received a better manager than Angelica. She was always very courteous and pleasant to me. There were times, when between jobs some years ago, that Angelica went above and beyond to assist me with waving late fees and truly won me over. Her and her husband were very kind on my last day there, as well, by providing me with bottles of water when I ran out, which was instrumental in making the move, in the sun, definitely more bearable. I will truly miss these decent Human Beings and will definitely recommend (DESERT DIAMOND STORAGE) to anyone inquiring. Thanks for your services.... Ramona Odom; Yuma Az
RAMONA O | Overall ExperienceThe amount of dirt that gets inside the unit was uncontrollable. All of my boxes were completely covered in dirt. I was not able to take my boxes directly into my house without dirt going everywhere. I had to unload the boxes from outside my house to keep the dirt down.
Shaman M | Overall ExperienceGreat customer service always treated with respect keep up the great job!!!
Juan C | Overall ExperienceGreat service
ANTHONY D | Overall ExperienceThe management kindly worked with me and made an extra effort to make sure that she had a unit for my things and that we would meet up early for my arrival from out of town with a loaded U-haul trailer. The sign-up process and payment went very smoothly, plus I got a very sturdy padlock to secure the unit door. I have already recommended the facility to others. Thank you.
PRISCILLA T | Overall ExperienceNo one available at noon for calls or person to person assistance. Unable to even leave a voice message because someone is too lazy to clean out their mailbox. R/ Louis
Louis D | ReservationNot on site but office door says open. Late checking in due to no one in the office.
gregory H | ReservationThe staff that waited on us and assisted with the reservation was extremely helpful and accommodating. However, the storage unit was very dirty. We had to sweep it out before we could use it.
MICHAEL G | ReservationMy move in date was scheduled for Sunday but the storage facility was closed. I called and lady said that they cant honor the first month free. Wasted my time and will have to pick another place.
Jesus F | ReservationWe did not need this facility or service but in all regards to working with them, they were amazing. Very accomodating and understanding of our needs. It was a pleasure working with them.
GLENN H | ReservationVery helpful and eager to please.
james p | ReservationGreat customer service!
Rey C | ReservationManager was very knowledgeable and very helpful - went out of his way to explain and how the various sizes - upfront and honest
Tom B | ReservationGreat people really went above and beyond
Aaron S | ReservationI did not move in because the facility was not open until Tues and I had to use another place at I left Yuma Tues AM. If I need future storage, I will go directly to place and set it up Thank you
Beatrice E | Reservationfriendly, simple, quick.
Privacy R | First ImpressionsGreat service
Privacy R | First Impressions