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Greg G.
Customer Reviews for Derry Rotary Auto Service
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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I was charged for 3 days because nobody checked the key drop off lockbox. I rented it for 5 hours, brought it back after 4 and a half. The place was locked with nobody in sight to give the key personally. Kind of messed up to get charged for 3 days. Why have a lockbox if you're going to charge people extra days.
Frederick T.Wasn't too sure about driving it but it rides great and nice and clean
DARLENE D.Nice easy location.
Michael F.The person who processed my pickup made the process confusing by telling me the incorrect drop off location.
Olivia B.Your checking process through the website sucks. Truck should have clearly marked fuel tank size and avg. gallons per mile. Others clean and rode great.
Dennis L.The truck was stuck where it was park because of ice. The worker at the gas station was excellent. He towed it out with the company work truck. It took an hour in the dark and freezing cold to get the truck out so it could be used. In the winter the uhaul vehicles should have studs on the tires and have sand in them. I brought a bucket of sand for the move so that it did not happen while moving. I also avoided ice and snow altogether.
Crystal E.Very friendly
CHRISTOPHER F.The pickup process didn't follow the normal U-Haul process so I forgot to take pictures of the trailer before leaving. There was no significant damage before or after the rental so everything was fine but had there been damage I'm not sure how I would have proven it wasn't caused by me.
STEVEN W.Very helpful and friendly.
PAUL F.Great service, super friendly. Will definitely rent from here again as needed. ¡Gracias!
Carlos-Luis B.Very friendly service, extremely clean and well-maintained vehicle. Check-in and check-out were both quick and easy. I will return here for my next rental.
Russell T.Great service and very helpful information fron the staff.
Steven S.I rented this trailer for 24 hrs and I started getting calls hours before I was scheduled to drop off the trailer wondering where I was. Then I was over charged for a 2 day rental when it was only a 1 day rental.
Daniel O.The truck had a broken exhaust and was unpleasant to drive due to the unbearable noise
Waldo Q.We were very pleased with this location, top-notch service and very professional. All the employees were awesome!
JOHN F.I thought the person I dealt with on my confirmation at UHaul was extremely unprofessional. She called me expletive names when she thought she hung up the phone and I was still on the phone. Serious lack of compassion for a customers stress of moving and thought it was a joke when explaining the terrible lack of communication of their behalf.
Krista B.This location was new to uhaul. The person who helped us was kind and courteous. Will definitely use them again
DAVID M.