Customer Reviews for Depanneur Wang Jun
(U-Haul Neighborhood Dealer)

322 reviews

1265 Rue Saint Paul   Farnham, QC J2N2L2

(450) 293-6192

Office Hours

  • Mon-Sun: 8 am–8 pm

Services at this Location:

Contact Us

(450) 293-6192

1265 Rue Saint Paul
Farnham, QC J2N2L2

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ALEXANDRE BLAIS 
Rating:
4.0

Customer did not leave a comment.

Guillaume Guay 
Rating:
3.0

Il n'y avait pas de lave glace et il manquait d'essence dans le camion et le cruse contrôle était défectueux et difficile de communiquer avec le commerçant car il ne parlait pas ou peu le français et il avait un air bête avec moi merci de prendre tout sa en considération pour le service à la clientèle soi exemplaire de votre compagnie merci

stephane langlois 
Rating:
5.0

Vehicle was filthy inside and out, No windshield washer

Bruce Given 
Rating:
4.0

Le camion n'était pas déneigé et pas de balai à neige.

Marie Josee St Aubin 
Rating:
5.0

Customer did not leave a comment.

Francois Girard 
Rating:
3.0

Customer did not leave a comment.

Pierre-Olivier Rousseau 
Rating:
5.0

Customer did not leave a comment.

Gabriel Caron 
Rating:
5.0

Customer did not leave a comment.

SHAUN MCGLADE 
Rating:
5.0

Customer did not leave a comment.

Nathalie Rheaume 
Rating:
5.0

Customer did not leave a comment.

Yannick Choiniere 
Rating:
5.0

très bon accueil et explications claires et concises. Merci pour l'excellent service ! Daniel P.

louis pinsonneault 
Rating:
4.0

Customer did not leave a comment.

Eliane Guindon 
Rating:
4.0

Customer did not leave a comment.

helene voght 
Rating:
3.0

Truck and trailer under snow and I've had to remove snow and deiced the truck as well. Not supposed to do that when i pay to have a pickup ready. I should be compensated for that and this is what I wait for.

karl dagenais 
Rating:
4.0

Customer did not leave a comment.

FILTRATION QUEBEC 
Rating:
5.0

Customer did not leave a comment.

Alain Legault 
Rating:
3.0

Customer did not leave a comment.

Andre Marquis 
Rating:
3.0

Initially I called to confirm an additional 24 hours and it was included in my price of $375. In the end, I was recharged for the extra day. The last time I called I had to wait more than 10 minutes before I got the line. I find it a pity the lack of

karine langlais 
Rating:
5.0

Customer did not leave a comment.

Trycia Bastarache-Bedard 
Rating:
5.0

Customer did not leave a comment.

Paul ORegan 
Rating:
5.0

Customer did not leave a comment.

Luc Larose 
Rating:
5.0

Customer did not leave a comment.

VINCENT DERVAL 
Rating:
2.0

La compagnie m'a changé l'heure de rendevouz de 7am à 14h45 en plus J'ai attendu 1 heure et 30 minutes après l'heure de ramassage.alors j'ai eu mon camion à 16.15 finalement.

Andres Marulanda 
Rating:
5.0

more renting location

Remi Thivierge 
Rating:
3.0

Only those working in that field could know the sizes, weights, and specs of the vehicle for rent by heart. Not all customers need to know that beforehand. There's when Good Customer Service could be greatly improved since the customer comes first; google comes later. The vehicle didn't seem to be in optimal condition

Victor Martinez 
Rating:
1.0

Bad service, rude attitude

Olivier Moreau 
Rating:
3.0

Mettre les bons montant en ligne quand nous faison la réservation… parce que rendu au comptoir pour peendre le camion on fait le saut pi en meme temps ses plate pour ceux qui on pas beaucoup de bidget … il pense y arrivera et finalement sa monte de 100$ quand tu va chercher ton camion

Sabrina Lafond 
Rating:
5.0

As usual I am always happy with your U-Haul services . The Depanneur Wang Jun in Farnham are very courteous, in every ways, and helpful, they take the time to explain the billing etc...Thank you for your hard work your the best Mr.Wang Jun

yollande lamarre 
Rating:
3.0

Customer did not leave a comment.

Bruno Simard 
Rating:
5.0

Very friendly people

Luc Cournoyer 
Rating:
5.0

Customer did not leave a comment.

Stéphane Beland 
Rating:
5.0

Customer did not leave a comment.

Yves Savoie 
Rating:
2.0

My GUARANTEED location has been moved twice and I contacted uhaul 4 times without any come back ..... what s happening ? Seems like the supervisor is hidding away his mistake....

Gabriel Saubat 
Rating:
5.0

Perfect

Alexandre Picard Thibault 
Rating:
5.0

Customer did not leave a comment.

michele nadeau 
Rating:
2.0

Customer did not leave a comment.

Marc-andre Plante 
Rating:
5.0

Super nice guy working at the counter, was fast to do the paper work too

Paul ORegan 
Rating:
5.0

Customer did not leave a comment.

Earl Laurie 
Rating:
5.0

Good services

Donald Pilote 
Rating:
1.0

Uhaul rent me a fake 20’ It’s a 16’4" plus a canopy so if you need a 20’ rent somewhere else I was not able to honor my engagement

stephane croteau 
Rating:
5.0

Customer did not leave a comment.

GERARD SIMARD 
Rating:
3.0

Customer did not leave a comment.

Hugo Mitchell 
Rating:
5.0

Customer did not leave a comment.

Eric Benoit-sauvageau 
Rating:
3.0

Customer did not leave a comment.

Quentin Arnoux 
Rating:
4.0

Customer did not leave a comment.

Boualavanh Phommachanh 
Rating:
4.0

Customer did not leave a comment.

Benoit Le Bail 
Rating:
5.0

Excellente expérience avec le service

Daniel Morin 
Rating:
2.0

Il a charger plus cher que le prix que vou maver fait à 89 le kilomètres lui il a mis 143 le kilomètres charge pour le gaz 2 fois les taxe et et la il étais presque à la même place lui il a mis 7/8 et la boite il avait des truc qu'il respecte le prix et pas 2 fois les taxeet la je vais être remboursé qand il a quelqun qui va me contacter

Eric Ouellette 
Rating:
2.0

I reserved a motorcycle trailer. I received a phone call from U-Haul before my rental telling me that it was not guaranteed the motorcycle trailer would be available at that location and the person changed my reservation to a 5’X9’. I asked if it was the same price otherwise I would change location and was told it was. When I picked up the trailer it was not the same price and the clerk said he could not help me. I tried to phone U-Haul 4 times to clarify, but it was impossible to reach customer service. I ended up having to take the trailer since the other location that had a motorcycle trailer was closed. Not a good experience when the guy on site refuses to help and when you can’t speak to a person. You should not have told me the reservation was changed at no extra cost if it wasn’t the case. I will think twice about renting with U-Haul in the future. If someone does read these messages, give me a call.

Eric Gervais 
Rating:
4.0

Very competent

Andre Levasseur 
Rating:
5.0

Customer did not leave a comment.

Eric Fortin 
Rating:
1.0

Ma réservation avait été fais 3 mois d'avance. Ma réservation était pour vendredi à 16h jusqu'à samedi à midi. Uhaul ma annoncer que ma location commençais a 18h30 le vendredi et je devais rapporter le camion à 6h30am le samedi sinon dès frais aurais été ajouter. J'ai essayer de parler à un représentant mais personne pour me répondre. Ils m'ont envoyer la confirmation en texto a 17h45 aucun moyen de communiquer a personne. J'ai du faire le double du kilométrage pour prendre le camion donc il mont charger plus de kilométrage.J'ai du devancer mon déménagement à cause de uhaul. Donc je recommande à personne le service uhaul. Grosse compagnie mais aucun service Une vrai compagnie de mange merde. En plus le camion tombais en ruine JE RECOMMANDERAI JAMAIS UHAUL compagnie de trou cul....

frederic benoit 
Rating:
4.0

Customer did not leave a comment.

Juliette Constantin 
Rating:
4.0

Customer did not leave a comment.

Nil Labrecque 
Rating:
2.0

Nous avons changé la prise de possession du véhicule de la ville de at-Jean-sur-Richelieu à Farnham. Cela m’a occasionné des frais supplémentaires car mon déménagement était de Laval à st-jean sur Richelieu. Je demande à ce que la portion trajet et essence entre les deux villes me soient remboursés

Michel Mathieu 
Rating:
5.0

Customer did not leave a comment.

CHARLES GUILLOTTE 
Rating:
5.0

Les propriétaires sont très gentils, je n'ai jamais eu de problème avec eux. Le service est excellent! Les heures d'ouvertures sont larges donc nous ne sommes pas restreints au moment d'aller chercher/retourner l'équipement. Je paie pour les journées d'utilisation seulement, aucun extra farfelue comme d'autres établissements se plaisent à faire payer aux clients. Je recommande chaudement!

Trycia Bastarache Bedard 
Rating:
1.0

I had my refund 2 weeks after I returned the truck. I had to call several times to get my problem solved. Different people in the same organization say different things that means there is a lack of organization and the information is not well centralized

Tchakoumegne SanAbdiel 
Rating:
5.0

Customer did not leave a comment.

Pierre Jacob 
Rating:
4.0

Customer did not leave a comment.

MICHEL LAVIGNE 
Rating:
5.0

Customer did not leave a comment.

carpantier luce 
Rating:
5.0

Best location I've been to. Very nice people there and it was a simple visit to get the U haul truck. Thank you again for the good experience since I've never had a good experience with u haul before. other u haul stores should take some notes

Sebastien Tessier beland 
Rating:
5.0

Customer did not leave a comment.

daniel schiettekatte 
Rating:
4.0

Customer did not leave a comment.

Eric Morvan 
Rating:
5.0

Customer did not leave a comment.

Luc Giroux 
Rating:
5.0

Customer did not leave a comment.

Julie Desmeules 
Rating:
5.0

Right flasher brake light not working

Normand Bigras 
Rating:
3.0

Customer did not leave a comment.

Ronald Bergeron 
Rating:
3.0

Customer did not leave a comment.

anthony lahaie 
Rating:
5.0

Customer did not leave a comment.

Michel Gobeil 
Rating:
5.0

Customer did not leave a comment.

ANNIE GODIN 
Rating:
4.0

Customer did not leave a comment.

Karine Tougas 
Rating:
5.0

Customer did not leave a comment.

Yvanna Ozoux 
Rating:
4.0

Customer did not leave a comment.

Stéphane Chayer 
Rating:
4.0

Tres bon service a la caisse ainsi que des explications clair sur le fonctionnement. La proprete du camion laissais a désiré par contre, aucun déchet mais des taches partout sur le tableau de bord et au sol.

Stephane Poirier 
Rating:
5.0

I appreciated the possibility to pre-register, saved some time on site.

Pierre Lewis 
Rating:
5.0

Customer did not leave a comment.

Jean Pominville 
Rating:
5.0

Customer did not leave a comment.

Sylvain Petrin 
Rating:
1.0

The brop key box was full of snow. Couldn't use it. The personnel could not speak french and I'm not even sure that I could speak English as well. Strange to say, but we are in a community that should at least speak french or english.

sylvain Yergeau 
Rating:
4.0

Customer did not leave a comment.

Jean-Martin Tanguay 
Rating:
5.0

Customer did not leave a comment.

Patrice Bessette 
Rating:
5.0

Customer did not leave a comment.

Audrey Mercier-lavigne 
Rating:
3.0

camion feu de reculon bruler au demarrage tournais pas rond et le charrios le centre des roues accrochais sur les cotees de la passerelle...et lumiere dans tableau de bord....

Jean claude Martel 
Rating:
5.0

Customer did not leave a comment.

pierre dupont 
Rating:
4.0

Customer did not leave a comment.

Anthony Gauthier 
Rating:
5.0

Customer did not leave a comment.

Serge Falcon 
Rating:
3.0

Customer did not leave a comment.

Alexis Martin 
Rating:
5.0

Customer did not leave a comment.

Richard Laroche 
Rating:
2.0

That we can go pick up our truck at the place we ask to pick it up. I had to do an hour of drive to go pick up the truck that a reserve close to a month before.

Jade bombardier 
Rating:
1.0

Not at all h’uhall you sick never again !!! 🖕🖕🖕

Sebastien GauthierBrazeau 
Rating:
3.0

Customer did not leave a comment.

Philippe Janson-Pimparé 
Rating:
5.0

Make sure you have working lights on your trailers

chantal gemme 
Rating:
5.0

tout a été no 1 merci

Martine BessetteGagnon 
Rating:
5.0

Customer did not leave a comment.

FRANCOIS FOLEY 
Rating:
4.0

Customer did not leave a comment.

Léandre Rossignol 
Rating:
5.0

Make sure a dolly is available when it’s ordered with the trailer

Marc Belanger 
Rating:
1.0

I order a 20 feet truck at Saint-Hyacinthe and it wasnt there. I need to arrange a new transaction to Farham and it was a smaller truck Unbelievable. Im never taking uhaul ever

Eric Marchessault 
Rating:
4.0

No surprise extra costs...

Kim Nethersole 
Rating:
5.0

Very good!!

Felix jose Evenes baeza 
No reviews have been submitted for this location.

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