Customer Reviews for Depanneur Beau Soir
(U-Haul Neighborhood Dealer)

155 reviews

16930 Rue St Louis   Saint Hyacinthe, QC J2T3G5

(579) 305-0129

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
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Services at this Location:

Contact Us

(579) 305-0129

16930 Rue St Louis
Saint Hyacinthe, QC J2T3G5

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
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Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Michael Saint-Jean 
Rating:
1.0

Poor communication with the person who gaves me the keys.

Rachid Gouhmid 
Rating:
5.0

Good service

Edrice Saintil 
Rating:
2.0

Débiter plus que la facture, merci de me rembourser ! Nous avons fait le plein pr 50$, apparemment il ne fallait pas et la personne n'a pas voulu nous rembourser !

PAULINE LAURE MA DEICHMANN 
Rating:
2.0

Le camion a manquer de batterie j'ai du payer un taxi 40$ pour me faire booster et le camion avais des perte de puissance sur l'autoroute il avais des bug et le volant tirait du coter droite mauvaise expérience

Michael Charlebois 
Rating:
4.0

Customer did not leave a comment.

Nancy chapdelaine 
Rating:
5.0

Customer did not leave a comment.

Francois Fopa 
Rating:
1.0

Le prix que la proposée m'a dit au téléphone lors de la réservation était différent de celui du défendeur après service

Jacques Kone 
Rating:
5.0

Customer did not leave a comment.

bechir wannassi 
Rating:
3.0

Customer did not leave a comment.

Dominic Cordeau 
Rating:
2.0

Good service. It was the worst employee i ever see

Antoine Robitaille 
Rating:
3.0

Customer did not leave a comment.

alex damour 
Rating:
2.0

Worst trailer received so far. Very dirty with lots of sand inside. They charged me an extra for cleanup when I returned it in better shape than received.

Jerome Perron 
Rating:
5.0

Bon service

Yvon Cusson 
Rating:
5.0

That's great services

MONIQUE FILION 
Rating:
4.0

Ils ont changé ma date de livraison même après avoir parlé au téléphone pour confirmer, et ils m'ont fait attendre plus d'une heure.

Jaret Rodriguez 
Rating:
3.0

Customer did not leave a comment.

kevin lottin 
Rating:
5.0

Parfait

Michel Carle 
Rating:
5.0

Customer did not leave a comment.

Richard Lauzon 
Rating:
5.0

The experience was good just the mobile application was slow hard time to complete the return the rest was perfect

Philippe Jetté 
Rating:
5.0

Customer did not leave a comment.

Francois Joyal 
Rating:
3.0

I was told 86 cent per kilomèters, i was charge 1,86 per kilometers .

Claude Moreau 
Rating:
1.0

Customer did not leave a comment.

Alec Cloutier 
Rating:
5.0

Customer did not leave a comment.

Gabriel Roy 
Rating:
5.0

Customer did not leave a comment.

JeanYves Chasse 
Rating:
5.0

Vraiment simple rapide et efficace, avec l'application Uhaul sa va très bien , merci

Tommy Dion letourneau 
Rating:
5.0

Customer did not leave a comment.

Alain Ducharme 
Rating:
4.0

Attendu 1 hrs au magasin et la femme m’avais dit 0,89 cent du km et finalement cetais 1,45 du Km Donc pour 166 km 310 $ plus chère que se que l’on m’a dit au téléphone mes bon

Marie-Soleil Begarie 
Rating:
3.0

Customer did not leave a comment.

eric leblanc 
Rating:
4.0

Pas de commentaires Merci

Daniel Dufort 
Rating:
5.0

good experience, truck was in place at time, too easy to drive and really handfull if you want to move, you know who you gonna call

Hamza Jbilou 
Rating:
3.0

Truck didn't have a deck to help load the big furniture...

Bianca Plourde-Desrochers 
Rating:
5.0

Customer did not leave a comment.

Ndiaw Mbow 
Rating:
5.0

Consignes de retour excellente et bon service et espace.

LIONEL DENIS 
Rating:
3.0

No windshield washer, and it's happened twice. The system was down and I could not get a receipt. I had reserved a 15', they called me less than 24h in advance to le me know there was none available at this location. I had no time to go elsewhere so I asked to get a 20' instead. Not the best option and more expensive.

Catherine Fasquelle 
Rating:
5.0

Customer did not leave a comment.

guy harvey 
Rating:
1.0

Customer did not leave a comment.

Nicolas Mercier-Lamarche 
Rating:
5.0

Customer did not leave a comment.

Alain Boudreault 
Rating:
3.0

Comme c'est un dépanneur, il ni a pas d'accessoires pour le déménagement en cas d'oubli.

michael morin 
Rating:
5.0

the last renter forgot a coffee in the truck, and the fuel gage seem full wasn't completly full, i had to spend extra gaz money for that... But the location was perfect the service is good!

MIGUEL BOUSQUET 
Rating:
2.0

J'ai effectué ma réservation deux mois à l'avance, j'ai demandé un camion 20 pieds, lorsque nous sommes aller récupérer le camion, il y avait seulement des camions 15 pieds, j'ai du faire deux voyages, donc le double de kilométrage comme nous avions pas un 20 pieds! Pourquoi ne pas m'avoir contacté lors des deux mois précédents le jour de la réservation? J'aurais changé d'emplacement pour pouvoir avoir un 20 pieds! J'ai donc payé 10$ moins cher pour le camion, mais deux fois le kilométrage.. Absolument pas satisfaite de mon expérience avec U-Haul, ce n'était pas ma première fois avec eux, mais ce sera malheureusement ma dernière!

Maud Létourneau 
Rating:
1.0

Customer did not leave a comment.

Marc Paquin 
Rating:
4.0

Customer did not leave a comment.

Karolane Millaire 
Rating:
4.0

Customer did not leave a comment.

Stéphane Chayer 
Rating:
5.0

Customer did not leave a comment.

julien lavoie 
Rating:
5.0

Customer did not leave a comment.

Raphael Hurdle 
Rating:
3.0

Customer did not leave a comment.

alexandre couture 
Rating:
1.0

Customer did not leave a comment.

pascal gagne-devost 
Rating:
4.0

La transmission défectueuse restait bloquée en 2ème vitesse changeait vitesse pas avant 65 km à l'heure très désagréable merci

Serge Dozois 
Rating:
4.0

Customer did not leave a comment.

Robert Sabourin 
Rating:
5.0

Easy drop off

Maxime Lambert 
Rating:
4.0

Very easy to rent. However, I asked for an appliances dolly, but the point of service didn't have any. You should know what they have before promising to the customer. Also, the backdoor wouldn't open at all. Maybe stuck in ice. Had to go back inside to get another truck, which they might not have had and that would have been a big problem. Wasted about 45min of an already tight scheduled and stressing day.

Sebastien Maltais 
Rating:
5.0

Customer did not leave a comment.

DANIEL OVANDO AGUILAR 
Rating:
3.0

First, when we arrived to get our location (a trailer), it wasn't available for us. I had to cancel online to rent a truck they had available. It cost me more than a 100$ more than it was supposed to. Second, the service from the employee where we picked up the truck was mediocre. It was slow and, in the middle of our transaction, they told us to wait so they could serve other customers because "they are a priority over U-Haul customers". Finally, as for the truck itself, it was in great condition and I had no problem with it.

Carol-Ann Gauthier 
Rating:
3.0

Véhicule non nettoyé Changement d'huile à faire Pas de liquide lave-glace Volant trop lousse peut causer des accidents

wradner isidor 
Rating:
4.0

Je vie au Québec et aurais préféré un sondage en français Pour vos véhicules elles ont les sièges 💺 sont confortables. J'ai apprécié conduire ce véhicule

Lise St Vincent 
Rating:
5.0

avoir le diable en stock comme prévue.

Stéphane Labrie 
Rating:
4.0

3 camions dans la cour et celui qu'on m'attribue est le seul non deneigé

Yvan Richard 
Rating:
3.0

Un peu comme partout où il s'agit d'un commerce autre qui effectue la passation des véhicules Uhaul, ce n'est vraiment pas optimal. L'employée du dépanneur et certains clients critiquaient le fait d'avoir des camions de déménagement dans un stationnement restreint. Nous avons eu le temps de faire un Voxpop alors qu'on a végété 20 min alors que l'employée devait attendre le feu vert de son employeur pour nous permettre de partir. Très moyen comme note globale...

patrick laniel 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRE ST-GERMAIN 
Rating:
1.0

L’essui glace côté conducteur était en très mauvais état. Le liquide lave vitre ne coulait pas côté conducteur. De plus, j’avais réservé un camion à Montréal et j’ai dû aller en chercher un à st Hyacinthe. Très mauvaise expérience.

isabelle paluck-leblanc 
Rating:
1.0

Drop off place at a gas station ? This is sketchy

RAYNALD FORTIN 
Rating:
5.0

Merci i pour le service est la prochaine fois écrire en français on n'est Québécois canadiens français merci

Bruno Begle 
Rating:
5.0

Customer did not leave a comment.

Bhavesh Dussoye 
Rating:
2.0

Customer did not leave a comment.

Luc Dorais 
Rating:
1.0

Customer did not leave a comment.

stephane coulombe 
Rating:
4.0

Customer did not leave a comment.

Alexandre Picard 
Rating:
5.0

Le service était très courtois et rapide.

VINCENT BABY 
Rating:
5.0

Customer did not leave a comment.

jeannoel gagne 
Rating:
5.0

Excellent service highly recommended, practical. I recommend it to anyone.

Junior Albeiro Truque 
Rating:
5.0

Customer did not leave a comment.

STEPHAN GOSSELIN 
Rating:
3.0

The pick up and the drop off are very long,it take me me about 30 min

Cheick Sidibe 
Rating:
5.0

Customer did not leave a comment.

Barthelemy Fotie 
Rating:
3.0

Impossible d’annuler les frais en trop, service lent.

Michel Rondeau 
Rating:
5.0

Customer did not leave a comment.

michel vandenabeele 
Rating:
5.0

Some parking lights were not working on the trailer and no one was interested to fix it. We then crossed the whole Canada without enough lights on the trailer.

AMÉLIE REMON 
Rating:
5.0

Customer did not leave a comment.

Nicolas Centeno 
Rating:
5.0

Excellent

Ge MA 
Rating:
4.0

Customer did not leave a comment.

Ludia Benoit 
Rating:
4.0

Customer did not leave a comment.

patrice Lapierre 
Rating:
5.0

Customer did not leave a comment.

Manon Bougie 
Rating:
5.0

Customer did not leave a comment.

Hassani Jumapili 
Rating:
5.0

لاشيء

Tarek Rayachi 
Rating:
4.0

Customer did not leave a comment.

stephanie allard 
Rating:
3.0

Customer did not leave a comment.

kevin lucier 
Rating:
1.0

Order Number: 98400466. I have confirmed April 2022 a pick up from uHaul St-Hubert & drop St-Hyacinthe and imagine my surprise the day before moving getting a pick up FROM ST-HYACINTHE " I had to pay $53.51 for extra miles + gaz $$$$$ like total close to $100 for your mistake . We lost 2 hours to come to get the truck in the morning . Very very disapointed.

Manon Viens 
Rating:
5.0

Customer did not leave a comment.

Louis-Frédéric Martin 
Rating:
5.0

Customer did not leave a comment.

FRANCIOS RENIE 
Rating:
1.0

They did not have what was promised by booking.

Ben Russell 
Rating:
5.0

Customer did not leave a comment.

Christian Gagnon 
Rating:
5.0

Customer did not leave a comment.

Carol McAulay 
Rating:
3.0

Informer le client plus que 24h d'avance sur l'heure de la récupération du camion lorsque l'heure demandée au départ par le client (moi) était 7:00 am et que finalement vous avez décidez que c'était 15:00 pm. Aucune modification possible, aucune annulation possible. J'ai été pris au piège. Pourtant j'ai pris la peine de faire la réservation plus de 1 mois d'avance. Service exécrable. Plus jamais je ne ferai affaire avec u-haul. Très déçue. Je ne recommande pas.

Alexandre Gauvin 
Rating:
1.0

Nous devions récupérer notre camion à Longueuil, mais notre camion n'était apparemment plus disponible la veille de notre location, donc nous avons dû nous rendre à Ste-Hyacinthe pour le récupérer, donc 1h30 de route supplémentaire simplement pour récupérer le camion.

Catherine Gauthier 
Rating:
5.0

Tommy Manseau is very responsible guy and did a great job

Lise theroux 
Rating:
5.0

Customer did not leave a comment.

Karolanne Roussel 
Rating:
5.0

Customer did not leave a comment.

FRANCOIS PERRAULT 
Rating:
4.0

Customer did not leave a comment.

Alexandre Picard 
Rating:
5.0

Customer did not leave a comment.

Kathy Savoie 
Rating:
5.0

Customer did not leave a comment.

Jean-Guy Laliberte 
Rating:
5.0

First of all, we managed to get moving day done, that was our main concern. But wasn't smooth and pleasant experience. When we arrived at the place to get our 15' truck plus tow we discovered that they don't had the equipment. We call and the lady transfer us to a city 80 km away, we don't agree with that and then we reduce to a 10' truck with no tow. She got one place 20km away so we loss of 2 hours in the process and didn't got what we are expecting from the beginning. But WE MADE IT!

JULIO CESAR Lopes Marques 
No reviews have been submitted for this location.

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