I rented a trailer for one day and U-Haul billed me for two days I went down to try and get it correct it did not have any luck they told me I have to wait and see if you all would credit me backjames M.
Customer Reviews for Dents Auto
(Distribuidor de U-Haul del vecindario)
Riverton, WY 82501
(Next to the Golden Corral)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 1 p. m. - 5 p. m.
- Mar.: 8 a. m. - 5 p. m.
- Mié.: 1 p. m. - 5 p. m.
- Jue.: 8 a. m. - 5 p. m.
- Vie.: 1 p. m. - 5 p. m.
- Sáb.- dom.: 8 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everything was as described.Vince S.
good job.walter E.
80 miles from my home- my local dealer didn't have the vehicle I needed. Would have been better to get it locally but the location Inpucked up at was excellent.CINDY MARIE J.
El cliente no dejó un comentario.gaylene M.
El cliente no dejó un comentario.glenn S.
El cliente no dejó un comentario.joihn S.
El cliente no dejó un comentario.Sharon S.
El cliente no dejó un comentario.James V.
El cliente no dejó un comentario.Billy B.
Good job !hope A.
Great job !steve R.
This location is awesome John Dent is a great person he really cares about his customers I have been renting from him for a few years it's a great place to rent from.dawn M.
El cliente no dejó un comentario.rob T.
Great work on trying times. It makes things go easier. Good job.chirstuina W.
great job in helping us out with our questions and concerns.ramond W.
very good at helping the customers out. Good Job !!jim R.
Great service! The old man seems to know how to treat his customers and is very help full in answering all my questions. ¡Gracias!will G.
El cliente no dejó un comentario.LISA A.
Good job on getting equipment.John D.
El cliente no dejó un comentario.Sharon B.
El cliente no dejó un comentario.JORDAN S.
El cliente no dejó un comentario.Bradley T.
El cliente no dejó un comentario.David L.
good servicegrace G.
El cliente no dejó un comentario.PAUL IAN M.
Good people to work with.marshel C.
The owner at this location went above and beyond to make sure that I had the equipment I needed and took really good care of me. I'd recommend him to anyone.GLEN MATTHEW I.
Did not give all the info necessary. Mostly for drop off. Didn't know it was due at 9am. Just thought it was before location closed. Didn't know I could drop it off after hours. Had to pay for extra day due to this. It needs to be on texts /emails!! You cannot rely on each employee at each store. Esp when you email/text info anyway.ANNA C.
El cliente no dejó un comentario.STORMYSCOTT W.
Very helpful, personable, and efficientROY LEE B.
Nothing against Dents personally ....Not sure about maintained oil looked very black be nice to see a serviced milage sticker somewhere in cab interior wasnt very clean windows dog hair in cab ectgreg V.
El cliente no dejó un comentario.Jim M.
Bad customer serviceVeronica S.
El cliente no dejó un comentario.Wendell K.
The website said an appliance dolly was available to rent and when we got there, there was no dolly. Also, I was sent pictures to check the condition of the trailer when we picked it up to compare to when we were finished, and the pictures weren't even of the same trailer.Angie H.
Allow in town use of 26' trucksjennifer L.
Fantastic service and even better customer service. Friendly, courteous, and even helped hook up despite the single digit temperature. Would very highly recommend to anyone. ¡Gracias!bryan P.
Good people to work with.charles W.
Very pleasant person to work with.thomas B.
El cliente no dejó un comentario.Kenneth K.
El cliente no dejó un comentario.Jack Harold H.
excellent service. will be back when i need to rent again. he was very nice to us and helped answer all our questions. will recommend there service to every one. Best dealer in county.Chirstina W.
Always a great experience hereJames B.
Service was greatmike P.
El cliente no dejó un comentario.Savannah M.
El cliente no dejó un comentario.suraphan V.
El cliente no dejó un comentario.Carl C.
El cliente no dejó un comentario.Frank H.
El cliente no dejó un comentario.Jeff G.
El cliente no dejó un comentario.Dana H.
Everything went smooth and as expectedbecky E.
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.T Mark M.
Kept it simple and easy!Jeremy H.
The gentleman who checked me in was very cordial.Casey W.
El cliente no dejó un comentario.Catherine B.
1 tire was bald on truck dual.kregg S.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.Renford S.
El cliente no dejó un comentario.Adam C.
I called and left several messages and never received a call back. I wanted to confirm my truck was indeed available and was left uncertain.Shirley S.
Great customer service and very helpful. Even helped us after they were closed. Thank you !!!casey C.
Did not appreciate originally booking for pick up in Casper and being misinformed about available stock.George S.
El cliente no dejó un comentario.victor F.
You need to get another dealer, this guy is useless. Walked out when I went back to get the car hauler and load the car. Had to hook it up myself and load the car and tie it down. Fortunately I've done this before so I was gone before he ever came back. He also does not know how to use a computer, has to call somebody in Casper to walk him through it. Did not give me a dealer in Las cruces to return the equipment, so it was a hassle turning it in. He also does not seem to remember his customer even though I was in there a half dozen times including the day before. Avoid this place.Michael H.
Jon Dent was great, very helpful.scott S.
El cliente no dejó un comentario.CURTIS M.
excellent service thank you!Mike B.
El cliente no dejó un comentario.ken C.
El cliente no dejó un comentario.MATT M.
I rented a truck and was told that there my be a short drive to pick up the truck. I was first informed the nearest truck was 150 miles away. Although not ideal, I accepted the situation. However, the business that was 150 miles away contacted me and said I could not have the truck I was promised as he had rented it out prior to my reservation. I then called customer service who told me there was no truck for me to rent within 200 miles. I was offered no advice or alternative. I had to request that they expand the search after asking for options several times. They finally found a truck at the above location with was 270 miles away. Since I apparently had no other options I took the truck, which was a tremendous inconvenience. The gentleman at the U-haul site was very kind and pleasant, so I have no complaints with him. He informed me that I would be given extra miles and time at no charge, which was very nice, but I was also told by the state office that I would get a $50 discount which did not happen. Furthermore, I had to spend my own money to travel the 520 miles. It's my belief that there should be some reimbursement to cover that cost. So to summarize, Dents Auto was great, but the overall experience getting a truck was not good.Sean S.
El cliente no dejó un comentario.ryan R.
Service at Dents was above and beyond my expectations. I was stressed about the move and they reassured me and offered advice and suggestions I really needed. Really represented the UHAUL brand in a good way.Brenda H.
El cliente no dejó un comentario.heath S.
Dropped off after hours, called to follow up the next morning, the owner was very helpful when taking my call.CURTIS ALLEN M.
El cliente no dejó un comentario.Troy Z.
Great people here and where very helpful getting out of a jam. Rating 10 out of 10darin M.
I was charged for fuel when it wasn't even full when I picked it up. It had a used face mask in the driver's door.JUANITA H.
El cliente no dejó un comentario.Wanda Sittre S.
Very nice owner and workers. Thank you. Have a wonderful year. God Bless and Take Careletitia B.
Excellent customer service!Janene W.
El cliente no dejó un comentario.Thomas C.
The owner of the location was extremely helpful and made the process easy and stress free.Breana J.
They didn't have availability at my local dealer I have to drive 150 miles to find oneJose M.
Reservation failed. Even gbotgh we had a confirmation number we didn't get what we reserved. Went somewhere else.Lisa W.
Great customer service thank you!!Jennifer P.
El cliente no dejó un comentario.Tracey B.
El cliente no dejó un comentario.Chris S.
El cliente no dejó un comentario.Mel M.
El cliente no dejó un comentario.Travis R.
Nothing at this time.Ray M.
I wouldn't recommend any if the uhaul services at this time. Our move was a nightmare!!Yvonne J.
Lander did not have a Uhaul for me so I had to drive to Riverton to pick it up. The inside of the cab had lots of dog hair. Mechanically the van ran fine.Philippa C.
El cliente no dejó un comentario.PAUL S.
Mr. Dent stayed after hours to help me rent a uhaul. If I ever need to rent another trailer I will definitely go through him. I appreciate all his help.Cordell A.
Very helpful personnel and accommodating.Sharon B.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Shane L.