Comentarios de los clientes para Dents Auto

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Dents Auto

Clasificación general:

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Carl C.
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El cliente no dejó un comentario.

Frank H.
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El cliente no dejó un comentario.

Jeff G.
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El cliente no dejó un comentario.

Dana H.
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El cliente no dejó un comentario.

becky E.
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Everything went smooth and as expected

John W.
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El cliente no dejó un comentario.

T Mark M.
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El cliente no dejó un comentario.

Jeremy H.
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Kept it simple and easy!

Casey W.
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The gentleman who checked me in was very cordial.

Catherine B.
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El cliente no dejó un comentario.

kregg S.
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1 tire was bald on truck dual.

Michael W.
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El cliente no dejó un comentario.

Renford S.
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El cliente no dejó un comentario.

Adam C.
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El cliente no dejó un comentario.

Shirley S.
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I called and left several messages and never received a call back. I wanted to confirm my truck was indeed available and was left uncertain.

casey C.
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Great customer service and very helpful. Even helped us after they were closed. Thank you !!!

George S.
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Did not appreciate originally booking for pick up in Casper and being misinformed about available stock.

victor F.
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El cliente no dejó un comentario.

Michael H.
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You need to get another dealer, this guy is useless. Walked out when I went back to get the car hauler and load the car. Had to hook it up myself and load the car and tie it down. Fortunately I've done this before so I was gone before he ever came back. He also does not know how to use a computer, has to call somebody in Casper to walk him through it. Did not give me a dealer in Las cruces to return the equipment, so it was a hassle turning it in. He also does not seem to remember his customer even though I was in there a half dozen times including the day before. Avoid this place.

scott S.
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Jon Dent was great, very helpful.

CURTIS M.
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El cliente no dejó un comentario.

Mike B.
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excellent service thank you!

ken C.
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El cliente no dejó un comentario.

MATT M.
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El cliente no dejó un comentario.

Sean S.
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I rented a truck and was told that there my be a short drive to pick up the truck. I was first informed the nearest truck was 150 miles away. Although not ideal, I accepted the situation. However, the business that was 150 miles away contacted me and said I could not have the truck I was promised as he had rented it out prior to my reservation. I then called customer service who told me there was no truck for me to rent within 200 miles. I was offered no advice or alternative. I had to request that they expand the search after asking for options several times. They finally found a truck at the above location with was 270 miles away. Since I apparently had no other options I took the truck, which was a tremendous inconvenience. The gentleman at the U-haul site was very kind and pleasant, so I have no complaints with him. He informed me that I would be given extra miles and time at no charge, which was very nice, but I was also told by the state office that I would get a $50 discount which did not happen. Furthermore, I had to spend my own money to travel the 520 miles. It's my belief that there should be some reimbursement to cover that cost. So to summarize, Dents Auto was great, but the overall experience getting a truck was not good.

ryan R.
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El cliente no dejó un comentario.

Brenda H.
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Service at Dents was above and beyond my expectations. I was stressed about the move and they reassured me and offered advice and suggestions I really needed. Really represented the UHAUL brand in a good way.

heath S.
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El cliente no dejó un comentario.

CURTIS ALLEN M.
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Dropped off after hours, called to follow up the next morning, the owner was very helpful when taking my call.

Troy Z.
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El cliente no dejó un comentario.

darin M.
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Great people here and where very helpful getting out of a jam. Rating 10 out of 10

JUANITA H.
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I was charged for fuel when it wasn't even full when I picked it up. It had a used face mask in the driver's door.

Wanda Sittre S.
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El cliente no dejó un comentario.

letitia B.
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Very nice owner and workers. Thank you. Have a wonderful year. God Bless and Take Care

Janene W.
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Excellent customer service!

Thomas C.
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El cliente no dejó un comentario.

Breana J.
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The owner of the location was extremely helpful and made the process easy and stress free.

Jose M.
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They didn't have availability at my local dealer I have to drive 150 miles to find one

Lisa W.
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Reservation failed. Even gbotgh we had a confirmation number we didn't get what we reserved. Went somewhere else.

Jennifer P.
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Great customer service thank you!!

Tracey B.
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El cliente no dejó un comentario.

Chris S.
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El cliente no dejó un comentario.

Mel M.
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El cliente no dejó un comentario.

Travis R.
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El cliente no dejó un comentario.

Ray M.
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Nothing at this time.

Yvonne J.
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I wouldn't recommend any if the uhaul services at this time. Our move was a nightmare!!

Philippa C.
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Lander did not have a Uhaul for me so I had to drive to Riverton to pick it up. The inside of the cab had lots of dog hair. Mechanically the van ran fine.

PAUL S.
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El cliente no dejó un comentario.

Cordell A.
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Mr. Dent stayed after hours to help me rent a uhaul. If I ever need to rent another trailer I will definitely go through him. I appreciate all his help.

Sharon B.
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Very helpful personnel and accommodating.

Robert B.
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El cliente no dejó un comentario.

Shane L.
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El cliente no dejó un comentario.

Jane K.
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El cliente no dejó un comentario.

Kenneth S.
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The trailer pulled fine, however, the door would not open all the way and the license plate registration was out of date. I rented the trailer in August. The registration had expired in January.

Tobias Anthony S.
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El cliente no dejó un comentario.

Jalene L.
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Dent's auto was extremely helpful, but the online reservation of ordering the Uhaul was quite subpar. First, the pick up location that I picked out wasnt the one that received my reservation. Dents auto was very courteous in helping figure out the situation. I ordered an appliance dollie, but nobody in town had one available to use. This left quite a situation, as we were moving a heavy washer and dryer. John Dent was great in sorting out this mess, and I will be going straight to him instead of dealing with the mess that was the online Uhaul experience.

James B.
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El cliente no dejó un comentario.

Dian S.
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John Dent is an amazing U-Haul dealer. There was no truck in our area for us, He located one 125 mile away & dropped what he was doing to transfer the truck to his location for us to be able to stay on our schedule to move. This is the 3rd truck we have rented in the past 2 months 2 from John & 1 from Idaho Falls, Our experience with John was 100% more pleasant than ID. I would highly recommend him for anyone that needs anything from U-Haul.

Benjamin D.
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Nothing. They processed my turn-in of my truck quickly and without issues. I turned it in before they opened and it was processed within a couple of hours, which was right when they actually opened. Thank you!

Cindy M.
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El cliente no dejó un comentario.

Mike W.
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Understand that foul language makes some people uncomfortable. Hitting a computer doesn't make it work.

Steve H.
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El cliente no dejó un comentario.

Nanci H.
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El cliente no dejó un comentario.

JAMES B.
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I've sat here for a few minutes trying to think of something you could improve on and nothing comes to mind. It was a very pleasant and easy experience.

Terry Lee S.
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Hmmm, bring in a flat bed and clear about 50 years worth of junk or get a larger facility, and location. It is cramped, with a capital K.

Tim P.
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Under staffed

Shawn M.
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El cliente no dejó un comentario.

Janet M.
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Friendly and professional service

James C.
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There was no one there with a sign on the door saying they wouldn't be back until the next day. This was frustrating because I scheduled to pick up at another location and had no idea that I was supposed to go to Dent's until I was on my way there because the original location I selected had no idea about my reservation. When I got there I had to call and spoke with a lady but the trailer I was scheduled to use I had to move by hand because of where it was stored I could not hook my tow vehicle to it. There was another trailer in the way.

phil H.
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I took the trailer back after hours. The after hours drop off instructions were clear and concise.

Janet M.
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Chris was very helpful

John J.
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El cliente no dejó un comentario.

James B.
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El cliente no dejó un comentario.

Richard M.
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Best service I've ever had. Thanks to Dent's

THOMAS M.
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Road construction. Hard to get to and location is too small for U-Haul business

Gary H.
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Dents was great. Very helpful and on the ball! Would definety use again and recommend!

Allen M.
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El cliente no dejó un comentario.

JULIA D.
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The on-line check-in was not user-friendly. It would not accept mileage input upon return. We finally gave-up and put the keys in the drop box. Both dealerships have the most wonderful customer service. Thank you for yet another great moving experience without incident! Rick & Julie Davis

Larry A.
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Only charge the customer what was agree. I was charged for 2 extra days that I did not ask for. Now when I call in about it they say I half to give them 3 days. It been 2 weeks now and they still have not done anything. I will and suggest other to not use uhaul again

Joel F.
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Mr. Dent is always good to work with.

JAMES T.
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El cliente no dejó un comentario.

Zachary L.
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El cliente no dejó un comentario.

TIMOTHY F.
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El cliente no dejó un comentario.

Mirta F.
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El cliente no dejó un comentario.

Kim R.
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Prompt and quick friendly service!

Tyler R.
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El cliente no dejó un comentario.

Willis D.
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El cliente no dejó un comentario.

darrell A.
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The Uhaul was not clean at all sticky pop on cup holders, console.The day before we were to receive rental we get a call saying they did not know if the Uhaul would be at the location or not as call center could not confirm this with rental place. We had to be out that day had someone flying in to move us this was very unnerving to know we may not have a truck. Uhaul talks about how low trucks are for the easier ramp but it is so slick and STEEP that we could not use the ramp. So had to lift up every item. We rented a dolly to use but becasue of the STEEP ness of ramp did not use. We took it back before we even left riverton. We did not get out money back on it. I would rather use a higher truck and less steep ramp. I have rented moving trucks 3 times in past year this is first time used Uhaul and I would not use again unless better price, and clean truck when we received. We did not get any compensation for dolly, cleanness or not knowing if we were even going to have a truck to rent.

elsie H.
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They even called to see if there was anything they could do or any equipment we would need to unload. I would recommend this location for pickup or drop off.

Annette K.
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No help in resolving my concern with the price of the 6 x 12 trailer. this review does not address my concerns at all. . I would never use Uhaul again. I should have been offered a discount for all the equipment I used. $900 for a 6 x 12 trailer!!! Sinful

JUANITA H.
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El cliente no dejó un comentario.

Chrys P.
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El cliente no dejó un comentario.

JOHN W.
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Uhaul keeps using the wrong fucking email address. I'm not the actual customer.

Matt V.
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El cliente no dejó un comentario.

Troy K.
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Was very irratated and disappointed with Uhaul dispatch and customer service, reserved a tow dolly a week in advance and received a order number, called pick up location to arrange pick up a day earlier, could not find the number or my name in the system, offered me an auto transport and a small discount (after arguing for it) to be picked up at another location, went to this location only to be told I could not rent an auto transport because my truck was not heavy enough, after all this and calling district sales rep I find out the tow dolly I needed is sitting 5 blocks down the street at another Uhaul dealer, I was never offered any compensation or discount for all the running around I did.VERY AGITATED!!

Ron P.
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Nothing my service was absolutely great

Corey P.
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El cliente no dejó un comentario.

Jeryl T.
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John was great. He called me prior to dropping off equipment.

Martin B.
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El cliente no dejó un comentario.

Melanie B.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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