Comentarios del cliente para Denton Shell

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Denton Shell

Grado total:

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John F. en

Grado:

Even though this location was very nice, it was miles away from my requested pickup location in Easton , MD. There are three Uhaul locations in Easton and I cannot believe that a suitable vehicle was not available . The fact of being notified only the day before the pickup date that addition travel and time would be required for pickup is unacceptable. This shows me a lack of logistic management at the inconvenience of the customer.I doubt I will ever be utilizing Uhaul services in the future due to the lack of customer service. I called about the problem as soon as I was notified and was basically told to take it or leave it. The only explanation I was given conveyed that all three locations in Easton did not have the 20" truck I requested available for one way use even though I requested it way in advance.

Russell H. en

Grado:

El cliente no dejó un comentario.

Cody H. en

Grado:

El cliente no dejó un comentario.

Russell A. en

Grado:

No problems with the pickup location, they did great. On your web site you offer moving help, honest dollar services never showed up and we got charged for it.

Gayle L. en

Grado:

When someone has a rental reserved and comes in, don't wait on people coming into the store for 15 minutes and try to get the rental done, hire at least one more person for the store so one person can take care of the register while the other takes care of the U haul customer.

David W. en

Grado:

Everything was great,Easy in Easy out.Thanks Dave W.

Brenda P. en

Grado:

We were in luck that they had the size truck we needed and were planning on bringing it back to the actual starting location, so everything worked out fine.

jean E. en

Grado:

El cliente no dejó un comentario.

Kaitlyn B. en

Grado:

Terrible experience. I originally reserved a truck to be picked up there and to drop it off in Chester. The day before the move I get an email saying the new pickup location was in DE. I called the number they gave me and the place did not have U-Hauls that weekend. So I called the place where I had originally made the reservation for and they couldn’t see that I made one but said they had a truck there. So I was really relieved. When I got there to pick up the truck they told me that I only had 6 hours to have it and that I needed to drop it back off at the Denton location, which is a 45 minute drive from where I was moving. Since I was desperate, I said ok. So after rushing and trying to move everything as fast as we could I call the place and told them that we were running about 10 mins late. The man on the phone said we had 24 hours to return it!! So we we rushing around like crazy for no reason AND on top of that he charged me per mile which came to 173 dollars!!! That was outrageous! I have never been charged such a ridiculous amount to move and I’ve moved from PA to MD in the past. I will NEVER go there again. Horrible service and just an overall terrible experience

Melissa C. en

Grado:

El cliente no dejó un comentario.

Tracy C. en

Grado:

The guy was very nice, but was kinda slow, seemed to have issues with computer.

Sardar K. en

Grado:

El cliente no dejó un comentario.

Jessica R. en

Grado:

Staff was extremely friendly !!!! Great employee !! Certainly going to use them again!!!

lakindra H. en

Grado:

El cliente no dejó un comentario.

Dionus D. en

Grado:

Broken ramp on U-Haul without prior notice. Completely inconvenient. No compensation for the inconvenience.

Kelechi A. en

Grado:

Offer customer service training to the employee

Vincent P. en

Grado:

El cliente no dejó un comentario.

Joseph D. en

Grado:

More training of uhaul system.

Wesley P. en

Grado:

El cliente no dejó un comentario.

Raanan B. en

Grado:

Bob was very helpful and even waited for me to pick the trailer after business hours.

Jason B. en

Grado:

El cliente no dejó un comentario.

Laurie M. en

Grado:

El cliente no dejó un comentario.

Richard G. en

Grado:

El cliente no dejó un comentario.

ROBERT B. en

Grado:

El cliente no dejó un comentario.

james G. en

Grado:

El cliente no dejó un comentario.

Sharone S. en

Grado:

El cliente no dejó un comentario.

Linda O. en

Grado:

El cliente no dejó un comentario.

Donald M. en

Grado:

El cliente no dejó un comentario.

Susan A. en

Grado:

El cliente no dejó un comentario.

RICHARD P. en

Grado:

El cliente no dejó un comentario.

Vernita H. en

Grado:

Very nice lady worked there.