Customer Reviews for Dempseys Pawn & Gun
(U-Haul Neighborhood Dealer)

78 reviews

12061 Hwy 231 431 N   Meridianville, AL 35759

(256) 837-7405

Office Hours

  • Mon-Tue: 9 am–5:30 pm
  • Wed: Closed
  • Thur-Fri: 9 am–5:30 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(256) 837-7405

12061 Hwy 231 431 N
Meridianville, AL 35759

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5:30 pm
  • Wed: Closed
  • Thur-Fri: 9 am–5:30 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

They put the wrong return address and i got charged for 2 extra days even though i returned it the evening i rented it.

Alicia Campbell 
Rating:
3.0

Better online check in , very dissatisfied with it . Probably try another rental company next time

David Simmons 
Rating:
5.0

Customer did not leave a comment.

Scott Gregory 
Rating:
5.0

Customer did not leave a comment.

Scott Gregory 
Rating:
2.0

Place is a dump

Peter Miller 
Rating:
5.0

No comment.

Niki Houston 
Rating:
5.0

Customer did not leave a comment.

Robert Crabb 
Rating:
5.0

Best rental experience I've had over the years

Jim Johnson 
Rating:
5.0

Customer did not leave a comment.

Richard Lagle 
Rating:
5.0

Customer did not leave a comment.

Niki Houston 
Rating:
3.0

Customer did not leave a comment.

Julie McCallson 
Rating:
5.0

Helped park and get my car unloaded. Super quick and easy

Chelsea Zeppelin 
Rating:
1.0

See above

Scott Dudek 
Rating:
5.0

Customer did not leave a comment.

Ryan Adkins 
Rating:
5.0

I was greeted with a big hello and he was very helpful on getting me the trailer that fit my needs I would definitely recommend going to Dempseys pawn and gun for my next uhaul needs

Donald Cross 
Rating:
5.0

No fuss no muss. I needed a truck at the last minute… literally. And they came through 👍.

Jeanie Campbell 
Rating:
5.0

Owner was very nice and friendly. He answered all my questions and was great to work with.

cynthia evans 
Rating:
5.0

Customer did not leave a comment.

Patricia L Jones 
Rating:
2.0

It is very small and the Staff Member said he would check the milage and complete the paperwork. He did not. I received a notice I did not return the truck on Tuesday. I returned it on Saturday. He was the only one there and I parked it the best place I could on the side of the building. Hopefully the truck is checked in now.

Thomas Thomson 
Rating:
5.0

Customer did not leave a comment.

Rachel Morris 
Rating:
4.0

Customer did not leave a comment.

Joseph Brinklow 
Rating:
5.0

Customer did not leave a comment.

Windell Lance 
Rating:
5.0

It was an excellent experience

David Hayes 
Rating:
5.0

Customer did not leave a comment.

seab webster 
Rating:
4.0

Customer did not leave a comment.

Frank Rogers 
Rating:
5.0

Customer did not leave a comment.

Mathew Robbins 
Rating:
1.0

There were too many trailers and trucks at this location. Probably the smallest location I have ever dropped off at. There was a truck parked right as you pulled in blocking the way. Another trailer was in the way, but probably placed there because the truck that was blocking the way. I have driven trailers for many years but it took me over 30 min to maneuver around to drop off the trailer. This location rarely manned and not very well maintained.

JOHN ACKER 
Rating:
4.0

Quick & easy drop off.

Michael Hinch 
Rating:
5.0

Painless drop off and friendly service! Great location!!!

THOMAS ERWIN 
Rating:
5.0

Customer did not leave a comment.

joseph brinklow 
Rating:
5.0

Gentleman was very kind and. Very knowledgeable

MARYLIN MCNEIL 
Rating:
5.0

Customer service was excellent and the trailer was clean and ready for the road.

LARRY SCHULTZ 
Rating:
5.0

Customer did not leave a comment.

BOBBY LEWIS 
Rating:
3.0

Try to make sure that the supplies that a person orders with their truck are in the truck, and not be told that everything is there and ready to go.

Anika Lewis 
Rating:
5.0

Excellent location!!!

THOMAS ERWIN 
Rating:
3.0

Customer did not leave a comment.

Larry Bishop 
Rating:
4.0

Customer did not leave a comment.

Michael Plocharczyk 
Rating:
4.0

We dropped of our transport after hours so we did not talk to anyone there..

mert johnson 
Rating:
5.0

No improvement needed at this time. Would rent from this location again.

kevin heatherly 
Rating:
5.0

Customer did not leave a comment.

SHELLEY VACEK 
Rating:
3.0

Customer did not leave a comment.

THOMAS ERWIN 
Rating:
5.0

Customer did not leave a comment.

ggermain gaspard 
Rating:
4.0

Customer did not leave a comment.

Alameda Sliker 
Rating:
5.0

Smooth and easy rental like ability to do this online. Representative was very helpful and knowledgeable

jeff davis 
Rating:
5.0

Customer did not leave a comment.

ALAN SPERR 
Rating:
5.0

Customer did not leave a comment.

Stephen Taylor 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY CLARK 
Rating:
5.0

Nothing to improve on everything was great!

Jonathan Dobbs 
Rating:
5.0

Everything is excellent

Dale Nutt 
Rating:
4.0

Customer did not leave a comment.

BOBBY SNIDER 
Rating:
4.0

Assistant was will to do check in without me doing anything

Bobby Snider 
Rating:
3.0

Customer did not leave a comment.

Nick Long 
Rating:
5.0

Customer did not leave a comment.

IRA ADAMS 
Rating:
5.0

Customer did not leave a comment.

Joe loschiavo 
Rating:
5.0

Customer did not leave a comment.

Gregory Boggan 
Rating:
3.0

Customer did not leave a comment.

JAMES GENTRY 
Rating:
5.0

Customer did not leave a comment.

Chris Kidd 
Rating:
1.0

I had an appointment for 8:30. I showed up and she said she didn’t have a truck. Told me to call the hotline and left it at that. Then I called and the other place was a non-person business. So I had to return to get the equipment from my original order. I showed up at 10:30. Sat in the lobby. The company didn’t have all my equipment I asked for. I didn’t leave until 11. 2 and a half hours later. I had family and friends at my apartment at 9 to help and they had to leave at noon. They waited two hours on me. Because I had a pitiful experience with uhaul and this location. She was not helpful and did not offer assistance the first time I showed up.

Jacob Spoon 
Rating:
5.0

Customer did not leave a comment.

Bill Heath 
Rating:
4.0

Customer did not leave a comment.

Robert Carter 
Rating:
5.0

I had the pick up and drop off location changed and it cost me around $25 because the initial U-Haul location was across the street and this one was in another town.

Brock Newsome 
Rating:
5.0

They were very helpful

JEREMY ABNEY 
Rating:
5.0

Customer did not leave a comment.

Jessica Jenkins 
Rating:
4.0

Customer did not leave a comment.

David Sliker 
Rating:
5.0

This place was great. Good people.

Rodney Schmidt 
Rating:
5.0

Customer did not leave a comment.

Mike Glenn 
Rating:
5.0

Customer did not leave a comment.

Marcus Elliott 
Rating:
5.0

Customer did not leave a comment.

dennis simpson 
Rating:
5.0

Customer did not leave a comment.

robert farnsworth 
Rating:
5.0

Very helpful

Tina McCarver 
Rating:
2.0

I had my pick up scheduled for 9:00 am. The store owner did not show up until 9:30am and did not even know he had a rental that morning.

William Ford 
Rating:
5.0

It qas an awesome experience, quick and easy

alexander gillies 
Rating:
5.0

Customer did not leave a comment.

Dan Harn 
Rating:
4.0

Customer did not leave a comment.

John Duran 
Rating:
3.0

Customer did not leave a comment.

Michael Parise 
Rating:
5.0

Customer did not leave a comment.

Kenneth Burke 
Rating:
5.0

Nothing it was all good.

albert lowther 
Rating:
1.0

My overall Uhaul experience has been awful! I need someone to contact me about issues I am having with a Uhaul rental from April 13, 2019. Karen Simmons 256-665-8389

KAREN SIMMONS 
No reviews have been submitted for this location.

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