They have RATS! and lots of them! 2 of my boxes were bitten into, FECES EVERYWHERE, some shoes had PEE on them, I threw them out in the trash! I also payed a late fee which was not even waived for me, considering the damn unit HAD RATS! Disgusting and terrible service the manager was cold and uninterested in helping me or waiving the fee! You people are terrible I will not be recommending or coming back ever againDAVID C.
Customer Reviews for Delwood Towing
(Distribuidor de U-Haul del vecindario)
Kissimmee, FL 34744
(N of Hwy 192 on 441)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Loved the gentleman that worked at Dellwood Towiing made me happy to use a small business when across the street was a large U-Haul location. Lovely people.Melissa F.
El cliente no dejó un comentario.DANASIA L.
El cliente no dejó un comentario.LUIS A.
Customer service was excellent. Super friendly.SHELAH O.
Great service at Dell TowingROSEANNA M.
Great experience, very friendly peopleJONATHAN E.
El cliente no dejó un comentario.YONEL G.
El cliente no dejó un comentario.Matthew T.
El cliente no dejó un comentario.Greg B.
El lugar estaba serrado al momento de la entrega si no puedo hablar del servicio solo crucÃ© la calle q habÃa otro lugar igual y les entreguÃ© la llave pero me encantÃ³ la comodidad de la guaguaNITZA R.
El cliente no dejó un comentario.MARIA Q.
El cliente no dejó un comentario.BILLY D.
El cliente no dejó un comentario.GEORGE G.
El cliente no dejó un comentario.Elizabeth W.
El cliente no dejó un comentario.ROBERT M.
El cliente no dejó un comentario.WILLIAM M.
El cliente no dejó un comentario.BERNIE M.
Verry good servicesIsabelo S.
El cliente no dejó un comentario.HECTOR E.
El cliente no dejó un comentario.Jason B.
El cliente no dejó un comentario.Michael D.
Both pick-up and drop off locations are good businesses. The only problem I had was that I reserved a 10ft truck and car dolly, but was given a 17 ft truck and car transport. I asked about some type of gas re-embersment but was told at both locations that it would have to be done thru corporate and could take 4-6 weeks to get anything accomplished. When I reserved the truck I needed a budgeted gas based on that peticular size and not for the larger truck or transport. I feel that all the locations should have the ability to at least offer some sort of gas card or re-embersment for the inconvenience of having a larger truck and tow trailer. This complaint is mostly for the corporate offices! Not the locations!RONALD H.
Very courteous and friendly staff!DAVID H.
Benny was personable and professionalStacey W.
El cliente no dejó un comentario.Dale M.
El cliente no dejó un comentario.Glenn F.
El cliente no dejó un comentario.Nicholas S.
El cliente no dejó un comentario.JOSEPH R.
El cliente no dejó un comentario.Richard R.
El cliente no dejó un comentario.Brenda C.
El cliente no dejó un comentario.Tyon D.
Seems like the truck was in an accident. Lots of dentsMagnolia R.
Great serviceLuis M.
El cliente no dejó un comentario.JOSE R.
Excellent service and really attent personnelFERNANDO R.
El cliente no dejó un comentario.ROBERT M.
El cliente no dejó un comentario.Mariano R.
Great people and serviceVictor R.
El cliente no dejó un comentario.emud C.
Evereting is fine!CARLOS C.
El cliente no dejó un comentario.emilio R.
Truck was dropped of after hoursJeff C.
Man need more training. Don't know how to use computer what to do with all the papers Nice man but not the pro When I called U-Haul no help completely disappointed this time. Do I'm going to use U-Haul again yes.EDMUND W.
El cliente no dejó un comentario.Eric M.
El cliente no dejó un comentario.Linda W.
Excellent service .Milagros V.
These men excel in customer service. My only complaint was the slow computer service.Lura C.
El cliente no dejó un comentario.PAUL M.
Great customer service!Amanda W.
El cliente no dejó un comentario.Teresa D.
El cliente no dejó un comentario.Leonard F.
El cliente no dejó un comentario.Oscar E.
El cliente no dejó un comentario.NATHANIEL T.
The team of guys were great! Very comical and overall customer service focused. Minor system issues that delayed processing but the laughter helped to pass time.Michele M.
The people here were thousand times more helpful than the company location across the street.Michael D.
The overall look of the location was a dump. The location is also an auto garage. The office and entire lot is outdated and overcrowded. Was held up for over an hour because the internet wasn't properly working. They never recorded that the vehicle trailer was picked up. Turned all equipment in on Tuesday (3 days later), and Delwood still had not reported all equipment that was rented. Was never informed that my vehicle was too low for the trailer. The vehicle went on, but could not come off because the front bumper was hanging over the front of the trailer. Had to rent a tow truck to lift and remove my vehicle from the trailer. Cost of the tow truck - $125,00. Will never recommend a u-haul vehicle trailer to anyone.Daniel K.
El cliente no dejó un comentario.Roberto R.
El cliente no dejó un comentario.DIOSDADO R.
I dropped the trailer after hours so did not meet the operator.Jack L.
Thank you price was greatzahid K.
El cliente no dejó un comentario.FELIX F.
El cliente no dejó un comentario.kareem D.
El cliente no dejó un comentario.liliana H.
Could not have been easier.william G.
El cliente no dejó un comentario.Michael S.
UHaul check out system did not record my utility dolly, and added blankets and tape. But Dellwood Towing was top notch not only were they friendly, but they helped me with every part of the rental, and had the right electrical adapter on hand brand new to sell when i didnt have the right connection. I would have been up the creek without Dellwood Towing.Melinda O.
El cliente no dejó un comentario.Alejandro C.
El cliente no dejó un comentario.jason R.
El cliente no dejó un comentario.RAMON A.
The truck was fine and Luke was great help. Unfortunately the lady that does the rental part was not there at 8am because she had been sick before. We had a reservation set for 8am a couple of days prior and we didnt get our truck until passed 9am because she took her sweet time getting there and processing the rental. She was unapologetic and cold. I understand she was sick but its not like we came in unannounced looking for a truck. She should have made prior arrangements to ensure we got our truck at the predetermined time. Like I said Luke was great as well as the rest of the staff. They worked fast and efficiently and did all they could to expedite the process if it wasnt for them they would have received a lower rating.SERGIO H.
They need to have the ability to call in for tech support and process a reservation when their reservation clerk is out.JAMES L.
El cliente no dejó un comentario.Travis E.
dropped off after hours but spoke to staff on the phone. Very nice and responsive on phone.Milissa F.
No one from the uhall was there one of the mechanics had to take my keys and no recite was giving to meJose C.
El cliente no dejó un comentario.ERIK P.
El cliente no dejó un comentario.JOSE B.
El cliente no dejó un comentario.jeanette R.
El cliente no dejó un comentario.CHRISTOPHER O.
El cliente no dejó un comentario.DANIEL A.
El cliente no dejó un comentario.GERARDO R.
El cliente no dejó un comentario.YUSEF B.
El cliente no dejó un comentario.RICHARD K.
El cliente no dejó un comentario.Mark P.
El cliente no dejó un comentario.TERRY S.
El cliente no dejó un comentario.MIKE A.
Personnel were unenthusiastic to help, to say the least. It is also confusing to have this location directly across from U-Haul of Kissimmee.Carl D.
rude, nasty, not at all helpfulDAVID P.
El cliente no dejó un comentario.MICAHEL L.
El cliente no dejó un comentario.ROBERT R.
fuel gauge broke.when filled gauge reads half full .I would not recommend UHaul to ANYONECOURTNEY R.
One fine truck. Thank you. Nick R.Nicholas R.
The lady on the counter was very rude. I have rented here before and I will have to go to anaother location next time.GEORGE T.
Speaking for myself they don't need to change anything. The people there are great. This was our 2nd time renting from them and look forward to it next year again. They are always so friendly and helpful.BOB H.
El cliente no dejó un comentario.