Customer Reviews for Deluxe Cycle
(U-Haul Neighborhood Dealer)

412 reviews

954 Evergreen Ln   Meadow Vista, CA 95722

(530) 878-3919

Office Hours

  • Mon-Sat: 10 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(530) 878-3919

954 Evergreen Ln
Meadow Vista, CA 95722

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The best and Mick the mate is a gem of a person. Efficient, GREAT deals, personable and has been a joy to deal with in my several moves in the last decade …business and personal.

Ingrid McClintock 
Rating:
5.0

The best management… efficient and friendly.and couldn’t do enough to be sure I had everything o needed. If moving could be “fun”… this would take 1st prize! Thanks guys🙏

Ingrid McClintock 
Rating:
1.0

Customer did not leave a comment.

theresa demarco 
Rating:
5.0

Customer did not leave a comment.

Alejandra Sallee  |  Overall Experience 
Rating:
5.0

👍👍

Keith Brickel 
Rating:
4.0

Customer did not leave a comment.

Tom Pelster 
Rating:
4.0

Customer did not leave a comment.

Carolyn Cox 
Rating:
5.0

Staff was fantastic and helpful. They genuinely cared about our needs and that our items arrived safely on the other end. They helpfully moved our containers into accessible (and shady) locations while we loaded. Facility was easy to access, well-organized, and just an overall positive experience.

Courtney Shelley 
Rating:
5.0

Customer did not leave a comment.

JEFFREY HARDESTY 
Rating:
1.0

One of the worst moving experiences i’ve ever had thanks to U box. My items were over a week late with little communication about what was going on. 0/10 truly awful

Rating:
5.0

Customer did not leave a comment.

Mike Gervais 
Rating:
5.0

Don & Mack were GREAT! Friendly, happy & helpful. The two friendly dogs were the ADDED touch to this experience!!!

erin strange 
Rating:
5.0

Everything about this was wonderful!! Really!! Thank you so much!

Claudia Cushman 
Rating:
5.0

The person who helped me at haul in meadow vista was extremely helpful and responsive!

Kelly Janes 
Rating:
3.0

Customer did not leave a comment.

Greg Riley 
Rating:
1.0

He rented us a truck that was broken and he didn’t care cost me three days on my one-way rental I don’t know how you monitor your uhaul representatives but you need to check this one out he didn’t even take my drivers license.

CYNTHIA MOYA 
Rating:
3.0

I dropped the key into the box. Bill had spoken to Mick and was told we could drop off there previously.

Sharon Kay 
Rating:
2.0

Customer did not leave a comment.

Darin Meeks 
Rating:
5.0

Great service !

Shiela Moulton 
Rating:
5.0

Mick and Don run a great operation at their Meadow Vista U-Haul site. Very friendly, informative and accommodating. And, always deferential to THIS CUSTOMER’S needs! I’d recommend Meadow Vista U-Haul to anyone contemplating a move or storage situation that fits within U-Haul’s offerings of service. You might even make some new friends! :-)

larry cappelli 
Rating:
5.0

Very friendly and helpful.

Joseph Cunningham_SPEC_DC 
Rating:
5.0

Mick at Deluxe Cycle and Linda and Rebecca at Uhaul were the Best and only good part of my experience of Uhaul in Ca. Then...the men who unloaded my boxes in AZ we're phenomenal I would highly recommend Collin and his crew....who are separate from Uhaul but fantastic,!

Denise King 
Rating:
2.0

My box arrived late and went to the wrong location, I was initially told I could pick it up on the 15th, when I called on the 15th to the Hixson location no one answered the phone. I called somewhere else and was told the arrival date was the 15th but would not be available to pick up until the 16. When I was going to pick it up I called to confirm it was still there and they said it had been moved to the Hixson location. When I arrived at the Hixson location he would not let me hook up to the trailer the container because he said it was still showing at the Broad street location. He seemed to be having trouble accepting the container so I called and a girl on the phone did it. When I found him again on the lot and told him it was ready we went in to let him complete whatever he needed to do to finish. The girl on the phone had already told me it was ready to go. Then he said it needed to be back by the 19th of next month. I explained the guy I rented it from said it would need to be back 30 days after the day I rented it in California, he assured me I could keep it until the 19th. When I arrived home and checked the paperwork it did need to be back before the 29th.I hope this was a honest mistake but I cant it shake the feeling he was being deceptive in trying to have me return it late so U-Haul could collect the late fees. When I returned it a different guy checked me out, Despite him having a large bandage in his hand he was very efficient and had me ready to go by the time I had the trailer unhooked.

Michael Frazey 
Rating:
5.0

Mik is absolutely friendly -- even offered me a ride back home. That's customer service.

FLORIAN RAUDIES 
Rating:
5.0

Customer did not leave a comment.

Linda Pearson 
Rating:
5.0

Customer did not leave a comment.

Willian Griffitts 
Rating:
5.0

Helpful & professional!

Greg Stangland 
Rating:
4.0

Customer did not leave a comment.

GEORGE SHERMAN 
Rating:
5.0

always excellent service cannot see where there needs to be any improvement at all have rented from meadow vista ca uhaul for years would highly reccomend

Tamera Albert 
Rating:
5.0

Customer did not leave a comment.

Jessica Evans 
Rating:
5.0

We had a few issues with delivery to our house in North Carolina, but the staff there was helpful and solved the issues each time.

Marcia Young 
Rating:
3.0

It is a very small town, but person in charge was very helpful. Made you feel important and at home.

ROGER CHARLES SOVDE 
Rating:
5.0

Customer did not leave a comment.

Richard Linkul 
Rating:
3.0

Better interface between dealer and UHaul. Dealer was having challenges finalizing the rental process, not his fault.

Kristine O'Daly 
Rating:
3.0

The drop off process was poor. We did not know where it would be dropped until we picked it up. 3 locations were closed due to a wildfire. The drop off location was 45 miles from our destination and there was a u-haul location 5-6 miles, Other than that, great experience

Anthony Pepe 
Rating:
5.0

Customer did not leave a comment.

Adam Anderson 
Rating:
5.0

Outstanding service

Victor Marx 
Rating:
3.0

This office was dirty and no air conditioning on a 95 degree day. The man helping me however was polite and helpful. The truck was quite dirty outside with mud as though the last renter was driving on very muddy roads. It had not been cleaned well inside either. The drivers side mirror was very wobbly when the truck was in motion. It also had a hard pull to the left. Air was great thank goodness.

stacey thibobeau 
Rating:
5.0

Customer did not leave a comment.

anne jones 
Rating:
5.0

Excellent professional service at the Meadow Vista, CA location.. We highly recommend them for your moving needs

Nicholas Vogt 
Rating:
3.0

Would like to have had a guesstimate of what timeframe we would get the delivery. All five Uboxes were offloaded in our development AT THE WRONG HOUSE WHERE THERE WAS NOBODY HOME. The drivers just left boxes on the street and left the area. Fortunately a worker in the area had heard we were expecting a delivery so we called and the driver returned to onload them and bring them to us. This process was unfortunate and avoidable. The company knew we were anxiously awaiting the delivery. Boxes left about four blocks from where they were to be dropped. We are lot 490. Boxes left at lot 460 WHERE THERE WAS NOBODY HOME. Just left in the street.

Karen Chileski 
Rating:
5.0

Customer did not leave a comment.

VALERIE STEWART 
Rating:
5.0

Customer did not leave a comment.

sara taylor 
Rating:
1.0

The guy who runs this store is beyond unprofessional. Was not on time for any of our meetings. Then when I was supposed to pick up the box it showed he was closed for 2 weeks so I tried to call and got a message to call Uhaul so that is what I did. He had not reserved the box right so they could not find it at first and then he sends me a text asking if I think he is stupid. I will never be using Uhaul while this guy continues to represent you

Jonathan Slaton 
Rating:
5.0

Customer did not leave a comment.

Cynthia Hagerty 
Rating:
5.0

Customer did not leave a comment.

Christine Carpenter 
Rating:
3.0

They were not prepared for the rental. Had truck, had to scrabble to find sufficient number of blankets and didn't have the furniture dolly. No sign of having wiped down the contact surfaces to protect against Covid-19.

Robert Johnson 
Rating:
5.0

Customer did not leave a comment.

Jorge Castillo 
Rating:
5.0

Owner was so helpful and absolutely wonderful. Best UHaul experience ever!

kayla marie 
Rating:
5.0

Customer did not leave a comment.

Richard Loomis 
Rating:
5.0

You were very professional. My experice with U haul has always been great. No complaints. From start to finish was excellent. Thank you

Mary Bulkeley 
Rating:
4.0

Customer did not leave a comment.

Connie Sims 
Rating:
5.0

Customer did not leave a comment.

Steven Fairchild 
Rating:
5.0

They were great and really took the time to take care of everything I would use them every single time very friendly.

Edgar Gosalvez 
Rating:
5.0

Customer did not leave a comment.

Scott Kostka 
Rating:
5.0

rented a few trucks from mick & don and always great service.

Joseph Leavesley 
Rating:
5.0

Customer did not leave a comment.

Alexandra Roedder 
Rating:
5.0

Deluxe Cycle is great!

Michael Meline 
Rating:
5.0

Not a thing. The experience went perfectly. I have recommended you to several people already. Thank You for excellent customer service.

Joseph Johnson 
Rating:
4.0

You were great. The only little problem was the crate only had 2 tie down latches. And the hasp on door was loose. Both easy repairs. All that being said this was a great way to move! Thankyou

John Ely 
Rating:
3.0

Just dropped truck off there.

John Doherty 
Rating:
3.0

My box was supposed to ship Tuesday didn’t ship until Friday. Caused me to have to reschedule movers at destination which I was charged $340.00 to do.

Ann Petzold 
Rating:
3.0

My tow dolly was double-booked. That was UHaul's error, not the local agent's. Your data system should NEVER allow that to happen with a confirmed reservation. I was able to rearrange my schedule to accommodate the second customer.

Keith DeMent 
Rating:
4.0

Customer did not leave a comment.

Michelle Sherlock 
Rating:
5.0

Thank you!

Monica Brown 
Rating:
5.0

Customer did not leave a comment.

Cayla Powellmcclintick 
Rating:
4.0

Customer did not leave a comment.

John DeBlanc 
Rating:
5.0

I already have recommended this location. These guys are the best. Nothing to improve upon.

Heather Ireland 
Rating:
5.0

Nick and Don are the best! I wouldn't go anywhere else to rent my Uhaul. They always take great care of me and go the extra mile to make sure that everything goes smoothly.

Heather Ireland 
Rating:
5.0

Mic was the the perfect host. I would rent from him again and pass on my recommendation to anyone who was in need of a UHaul.

juliet pearson 
Rating:
5.0

Great people

JERRY CONLEY 
Rating:
5.0

Excellent service on both pickup and drop off. Will continue to use this company and recommend to others.

CHRIS JONES 
Rating:
2.0

Make sure the windshield are clean

Jane Nole 
Rating:
5.0

Mick is awesome. Made it easy!

Dennis Hanks 
Rating:
5.0

Customer did not leave a comment.

dale Hanstein 
Rating:
5.0

Always happy to do business here.

HEATHER IRELAND 
Rating:
4.0

Dropping off outside normal business hours? Be aware you are expected to complete that process online (not obvious in your contract) or make arrangements to drop off at a later time during normal business hours. The online process is involved...from your smartphone: -- Log into your U-haul account or set up a new one and authenticate; -- Send your location to verify it is where you rented the vehicle; -- Provide your mileage and gas tank quantity (send a picture of the dashboard to confirm); -- Answer questions about mechanical or system problems; -- Answer questions about any new damage; -- Answer questions about cleanliness of vehicle and readiness to rent to another family (confirm with pictures of cab and cargo bay)--this was fun in the rain and muddy parking area! -- Send picture of vehicle in parked location: -- Received any revised billing; indicate payment method; -- Finally, drop key and contract in drop box. Hopefully you have good connectivity to the internet at your drop off location. Mine was marginal and slow. Good luck.

Dwayne Oslund 
Rating:
5.0

think it was my 8th time renting/dropping off trucks at deluxe cycle and each time was perfect!

Joseph Leavesley 
Rating:
5.0

Customer did not leave a comment.

Sandra Hufford 
Rating:
5.0

Don & Mick are the best guys when it comes to renting a truck! Going to miss them when i move!

Joseph Leavesley 
Rating:
5.0

have rented from these guys many times and they always have been great!

Joseph Leavesley 
Rating:
5.0

have used these guys about 4 times and they are the best!

Joseph Leavesley 
Rating:
5.0

The Meadow Vista Crew was awesome! Friendly & helpful every step of the way. I would recommend Nick & the Deluxe Cycle crew to anyone. Most positive moving experience I have ever had.

rhonda carlson 
Rating:
5.0

Very professional and efficient rental experience. Will clearly use again.

Allan Barringsmith 
Rating:
5.0

all the staff was very helpful and very accommodating.

barbara nichols 
Rating:
4.0

Customer did not leave a comment.

Heather WINGO 
Rating:
5.0

Customer did not leave a comment.

Shawn Pope 
Rating:
5.0

Processed drop off rapidly. Very courteous!

Donaghy Hughes Sr 
Rating:
5.0

If I could rate this team higher then excellent I would. They were prompt, courteous, handled my belongings as if they were their own, cleaned my belongings as they unloaded them. I can’t say enough about how excellent Mick and James were. They even followed to make sure everything was done correctly. This team was OUTSTANDING. Thank Mick and James.

adriane stephanos 
Rating:
5.0

Don was great and this was super convenient for us.

Ali Reimer 
Rating:
4.0

Customer did not leave a comment.

Karen Hickok 
Rating:
5.0

Customer did not leave a comment.

Randall Steffens 
Rating:
5.0

Working with Mick and Don could not have been easier or more accomodating

Howard loveless 
Rating:
5.0

Customer did not leave a comment.

Jesus Cortez 
Rating:
3.0

Customer did not leave a comment.

Nikki Wade 
Rating:
5.0

Customer did not leave a comment.

Casey Spencer 
Rating:
5.0

very nice guy easy to deal with

Tom Wangler 
Rating:
3.0

We had called in advance to notify staff of our arrival right before closing time. Staff was not available when we dropped off the truck at 4:55 PM, 5 minutes before closing time. Staff spoken to on the phone were professional and helpful.

Justin Desrosiers 
Rating:
5.0

Customer did not leave a comment.

Dave Gustafson 
Rating:
5.0

Best rental experience ever !!! Five stars

Fred Mann 
Rating:
5.0

Thanks, Mick, for suggesting the use of the cellophane wrap for the furniture with drawers. It made the move much easier!

janet BIANCHINI 
No reviews have been submitted for this location.

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