Customer Reviews for Delta Mini Mart No 15
(U-Haul Neighborhood Dealer)

751 comentarios

1201 Cooktown Rd   Ruston, LA 71270

(318) 255-7040

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 4 p. m.
  • Sáb.- dom.: 8 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(318) 255-7040

1201 Cooktown Rd
Ruston, LA 71270

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 4 p. m.
  • Sáb.- dom.: 8 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Lynn N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin P. 
Clasificación:
4.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

N/C

charles B. 
Clasificación:
1.0

Improve the parking lot for the uhaul trucks

Jose H. 
Clasificación:
5.0

Always a good deal, I love working with this owner and location

Matthew H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernon F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyrone M. 
Clasificación:
5.0

Outstanding. I'm a repeat customer over the years. I always recommend this location.

Jim R. 
Clasificación:
4.0

The inside of the store where it's located was extremely hot, I don't know if they were having an issue or what.

Nancy R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terreon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

lori S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ronnie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H. 
Clasificación:
5.0

It is very convenient being able to drop off the uhaul even when the location is not open and having a gas station at the same place to fill up.

WENDY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Norm P. 
Clasificación:
2.0

They were open, but no one “available”. If my wife had been doing the drop off we wouldn't have been able too.

James G. 
Clasificación:
5.0

Hard to find a parking place as there were a number of uhaul s being dropped off that day after hours. App to drop off after hours was hard to work, ended up having to call.

John M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Benard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura L. 
Clasificación:
5.0

We have used this location many times and would recommend it to anyone needing to move.

Harlin K. 
Clasificación:
5.0

Helpful and competent.

RChristopher H. 
Clasificación:
1.0

The man at this location had horrible customer service. I waited over 2 hours to get my truck; I made reservations a week in advance, but still had to wait. He was very dismissive and helped everyone before me. He even told me to just go to the truck know that the keys weren't even in there. I would not recommend this location to anyone because of Allen. I waited on my truck that I reserved in advanced while he helped everyone to their truck, swept the parking lot, and directed traffic in a gas station parking lot. He did all of that while I was waiting. I had a timed schedule and he didn't take that into consideration. When I did get my truck, he was trying to make me pay for the time that I had lost waiting. I had to reach out to customer service. While I was signing the contract and reviewing it, he told me and I quote “this isn't a marriage license”. Horrible horrible experience. Truck worked well and was clean, however.

Deja S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence L. 
Clasificación:
2.0

The rental was gross on the inside with gunk splattered on the ground. The lights didn't work and need to be fixed on the spot and the rental wasnt available until 4 hours after the time with poor communication throughout.

Alexandra Z. 
Clasificación:
5.0

All I had to do was drop it off. Seemed okay, but if I was picking it up I bet I would have no help again . . .

KEVIN E. 
Clasificación:
2.0

My uhaul truck had an electrical or engine issue and cut off 5 times while I was driving. I alerted uhaul before I left and they refused to exchange my truck for one that worked.

Summer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

zaire S. 
Clasificación:
3.0

The truck was completely filthy - dirty tissues, spilled drinks on seats and console, 2 pair of someone's glasses under the seat, back of truck was also not swept out. I had to clean it myself prior to using.

Rebecca W. 
Clasificación:
5.0

Truck was returned around three Tuesday but receipt indicated 7 the next morning. It was still within the time limit but based on what is on the paper it looks as though I had it when I didn't. Thanks verbally very positive though

Shielda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise F. 
Clasificación:
2.0

There was no place in sight to park the truck and no instructions of what to do or where you could park. The worker that was there was very rude. Seemed to be more worried about stand by door to text and smoke cigarette than helping.

Alexa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Trimity D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trimity D. 
Clasificación:
1.0

First time ever using uhaul. Ever. The guy was Rude and snarky and not helpful. "Designated" spots but not marked at all. Unhooked the trailer but was told he wasnt going to check it in unless we moved it to where he wanted it. Must curb your personal vehicle in order to put trailer in "designated" spot. Had to back down a one way illegally in order to get it where he wanted it. None of his employees knew what I was even doing or what I needed to do to check in. (Probably not their fault). Not a great first drop off experience. At all.

Brittnea B. 
Clasificación:
1.0

Location drop off was too far away which in return caused me to have to pay extra

FRANKLIN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Reginald B. 
Clasificación:
4.0

El cliente no dejó un comentario.

jacob L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rodrick C. 
Clasificación:
2.0

Originally we chose to check in in-person at the desk (UHaul called and switched our location on us the day before). We arrived at our scheduled 8a.m. pickup time and were told by the lady at the convenience store that the owner would not be there that day and that we could check in online or in the app. We tried this and even though the page showed we were checked in, we received no code to get the truck key from the box outside. We called UHaul (20-30 minute wait time) and the lady at UHaul put us on hold while she contacted the owner of that location who told her that he was just out for a few minutes to run to the bank. Well, the woman at the station has already told us he was not going to be in that day and we'd already been waiting over half an hour by that point. The owner finally showed up and told us the reason that the key code wouldn't come up was because he had not checked the truck in that came in the night before. So, we waited another half hour or so for him to do that. Don't get me wrong, he was a nice enough guy but the fact that we had to go through all this and waste over an hour of our time was VERY frustrating when this could have been avoided by him simply doing the job he was supposed to do and checking the truck in promptly. We will never rent from this location again and would suggest that no one else does either unless they are ready to be frustrated and waste a good bit of their time.

SCOTT F. 
Clasificación:
4.0

I rented a 15ft truck from Allen. He was respectful and fair. He's calm mannered man doing business. If your an honest person that cares & has respect for other peoples belongings. Go to Allen 5 ⭐️ s out of 5⭐️S.

JUSTIN L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Claude C. 
Clasificación:
5.0

Very good service

mitul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

nick G. 
Clasificación:
4.0

El cliente no dejó un comentario.

John N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alton R. 
Clasificación:
4.0

The equipment was fine. The online checkin was a joke. It took over an hour from the time I arrived to be able to leave the location. I had people waiting an hour before I arrived for them to help me move.

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel Davis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KURT W. 
Clasificación:
5.0

N/C

HAROLD G. 
Clasificación:
5.0

always a pleasure working with this uhaul dealer.

Denise F. 
Clasificación:
5.0

Everything was excellent, service was far beyond my expectations!!

Rupert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

April R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila G. 
Clasificación:
5.0

My go to place for UHAUL rentals!

Denise F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Annie R. 
Clasificación:
4.0

Open a little earlier.

Clifton G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miranda P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMON P. 
Clasificación:
5.0

always enjoy renting my Uhauls from Alan

Denise F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anastasia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah S. 
Clasificación:
5.0

Nothing , everything was great. Awesome service.

DENISE H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy H. 
Clasificación:
1.0

Owner was rude over the phone. Told me if I wasn't there on time that I wouldn't be getting the trailer. Once, I was there he stated that I had the wrong size ball. So I had my Mother-in-law bring hers. When she got there the owner told us to wait until he was done with what he needed to do. It wasn't long but rude nonetheless when somebody is paying for your service. The owner then proceed to hook up the trailer and basically moved around in an angry or frustrated manner.

Logan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard O. 
Clasificación:
4.0

The truck was not in good working order. The truck had to be jumped off each time. The service representative was extremely nice to deal with.

Kathryn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Friendliest and cleanest UHaul location I have been to.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary O. 
Clasificación:
4.0

Mirrors loose, mini mart employee did come to my house and repaired.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ventric F. 
Clasificación:
5.0

always try to do business here.

Denise F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roy S. 
Clasificación:
5.0

This location and owner are fantastic, never figured out how to get uhaul location to work but owner helped me even after hours, no problem

Michael S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob F. 
Clasificación:
5.0

El cliente no dejó un comentario.

rex Y. 
Clasificación:
5.0

Always come through for me!

Denise F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor W. 
Clasificación:
5.0

Made it there I guess after they closed. Still was able to drop it off.

David J. 
Clasificación:
5.0

Extremely nice and quick with hook up of trailer.

Ken M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise F. 
Clasificación:
5.0

El cliente no dejó un comentario.

April N. 
No se han enviado comentarios para esta ubicación.

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