Comentarios del cliente para Deimler's Automotive

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Deimler's Automotive

Grado total:

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kelly G. en

Grado:

It was seamless and terrific!

Larry W. en

Grado:

El cliente no dejó un comentario.

Tammy B. en

Grado:

I forgot to get the furniture dolly, please credit my account for this. The uhaul and dolly were in separate locations.

fred R. en

Grado:

I think this was a Father and Son business. Father wanted nothing to do with U-haul rentals. Son was not there at the time of drop off. Father was not helpful at all. I was told just to leave the truck, no paper work exchanged hands. Just left the key and that was it. I assume everything worked out.

roopali K. en

Grado:

Deimler U-Haul in Enola, PA, was the most atrocious facility. I hired two friends to help me move. When they arrived at 10:30 am, the reserved truck wasn’t available. I tried to find a trunk and just ended up renting the late truck. When a I got to the facility, it is in a dilapidated and filthy lawn mower garage. No one was there. I called the number on file twice and the gentlemen said 2 minutes each time. He was 30 minutes late. He gave me a truck that was on “E” - empty. There were only 18 miles left on a 17 food truck. He casually said sorry, but didn’t offer any help. I did make a comment about how late he was. He looked at me and said, “Do you want the truck or not?” I have never experienced such ignorance and rude behavior. To add insult to injury, there wasn’t anyone there when I dropped off the truck. There was no place to park the truck. I called the owner to let him I know. He expected me to pull the truck in my parking spot. I was alone. This establishment is a black mark in an excellent company. I truly hope something is done because it reflects poorly on a well known band. I am also inquiring about some compensation for wasting two hours of my day picking up and returning a truck.

Caren M. en

Grado:

The truck floor was dirty. I took pictures and the lock was broken. The U-Haul movers were wonderful and professional, they encouraged me to take the pictures and report the issues that I experienced with the truck. I ordered through the online system.

chris B. en

Grado:

El cliente no dejó un comentario.

Stefani I. en

Grado:

El cliente no dejó un comentario.

Bryon E. en

Grado:

El cliente no dejó un comentario.

Charles Z. en

Grado:

The place is dirty and the people don't really seem to care about their U-Haul customers. There never seems to be anyone at the front desk, and you have to go into the repair bays to find someone to help you. I have to rent again in the near future but will demand a different location.

trisha W. en

Grado:

I was extremely impressed and happy with my experience at Deimler's Automotive. Begin to end they were Professional, kind ' courteous and helpful. I would definately' recommend them for all your uUHaul needs.

Taylor G. en

Grado:

Everyone was rude. I'm never renting from u haul again

Dewayne N. en

Grado:

El cliente no dejó un comentario.

Kerry M. en

Grado:

El cliente no dejó un comentario.

Beth G. en

Grado:

Everything went as promised.

Robert B. en

Grado:

This was by far the worst Uhaul experience my father and I have ever had. Upon arrival, both employees refused to help us, stating that we had to "speak to the manager." When the manager did appear, he started chastising us about being late (I requested the Uhaul for 12pm-6pm), stating that I was suppose to pick it up at 10am. After asking him why the pickup time was changed without me being notified, he started to avoid taking responsibility and talking about having a bad back from an accident years ago. I don't know how this rundown mechanic shop became associated with Uhaul, but both appearance and customer service skills are severely lacking. If I ever have to rent a truck again, there is absolutely no way I would ever return to this location.

jim A. en

Grado:

The site owner is rude and his establishment is full of junk! It’s unsightly and suggests a firm that is less than professional.

Nancy C. en

Grado:

We did the online pickup. It worked great. And drop off was an ease as well.

inga C. en

Grado:

Butch is the best!!

linda R. en

Grado:

Everyone I dealt with was courteous and professional. No complaints there. The equipment was all in good working order. Easier maneuvering in their parking lot would be nice. It's very tight space. Other than that everything was fine.

tasha M. en

Grado:

El cliente no dejó un comentario.

maya H. en

Grado:

El cliente no dejó un comentario.

Howard W. en

Grado:

Great equipment and the owner came in almost two hours earlier for me which I truly appreciated!

Vic M. en

Grado:

El cliente no dejó un comentario.

Richard B. en

Grado:

He charged me for two days instead of one day. He said he would correct it when I got back, but nobody was there when I returned at 11;20 am. I called his cell phone and was informed that the mailbox was full. I texted him but he did not respond. i ordered it for 24 hours and kept it for 19.5 hours. So i am charged double for a dirty trailer in a disorganized cluttered place.

Bernard P. en

Grado:

El cliente no dejó un comentario.

Stephanie G. en

Grado:

El cliente no dejó un comentario.

Ravindra C. en

Grado:

The pickup location employee is very professional , kind and friendly. He is the best employee. I think he is an asset to Uhaul. Nice guy.

timmy F. en

Grado:

I reserved this trailer at the Harrisburg location. I specifically agreed on picking it up in Harrisburg after the rep showed what equipment you that was best suited for me. When I arrived to pick it up, the gentleman says "uh-oh, it's not here". After an upsetting discussion that the trailer I had reserved was gone and I had to pick it up somewhere else, I was upset and went to the reported location. No one had called to tell me that the trailer was gone and that I would have to go somewhere else. I had travelled 37 miles one way to get this trailer. When I arrived at the next location, the rep told me he had to drive to get it. Do you know where he picked it up? Five miles from my house. If someone would have called to tell me that the trailer was five miles from my house, I would have been happy to save all those miles to pick it up. It's not easy moving from Pennsylvania to Florida, especially when you can't rely on the rep to provide the equipment agreed upon with a reservation. I have never had a bad experience with UHaul and this was disappointing. When I called your 800 number, the customer service representative said they would refund $50 for a reservation guarantee. I have not seen that either. Would you please research this because having to drive all those miles to pick the trailer was wrong. No one calling me to tell me what was going on was wrong.

rhonda J. en

Grado:

Get service

Gary V. en

Grado:

El cliente no dejó un comentario.

Edward B. en

Grado:

El cliente no dejó un comentario.