Very friendly and helpful. I would return.
KEN H.
Customer Reviews for Dees Rental
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The location is hard to find if you are not from the area due to street signage
Julena F.Nothing to write here . The Experience was fast and with friendly service.
Craig B.dirty interior no sanitizing done in between uses.
seth L.a lot of questions ...what are you towing? what yr make model? what are you towing it with yr make model? good grief
ROGER T.Jake was helpful and quick in serving us. Excellent job.
Henri B.Great customer service and equipment was in great shape.
RICHARD H.Good as always
Jayson D.The operators were friendly helpful and professional! I would highly recommend this location for anyone in my area needing a trailer or truck to help them with a project! Fabulous experience!
Kayleen H.Nothing, everything was perfect.
Kelly L.very thing was wonderful. You company and staff will be highly recommended!
Pilar B.Great
Xontippie W.Nothing customer service was excellent.
Ashley C.Speedy check in, checkout! Great service
Julie J.Very help. Answered all question. Good location unit very clean.
Randall P.Very friendly and helpful staff! Thanks!
Paul P.Nothing. You were both terrific. High marks to you both Jack & Judy Kinchen
John K.Fast and friendly service
danial S.Have an extra pair or wiper blades available in cab.
Sallie G.Staff was always helpful, friendly and respectful.
Don C.Very helpful and easy to return the rental trailer & close out the rental.
CAROLYN J.I was told that my U-Box would arrive on September 7th and that I could pick it up on September 8th. The U-Haul customer service associate (someone from the 1-800 line) did not tell me that it was a possibility that the U-Box would NOT be there on September 8th. My sister borrowed a truck from her friend to pick up the U-Box, we drove 110 miles (round trip) from Hutchinson, MN to Plymouth, MN and spent $20 on fuel and the U-Box was not at the U-Haul store. Customers should be informed to check before they leave to make sure their U-Box has arrived and has been processed. Also, it was not always possible to speak with a U-Haul employee at the actual location. My phone call was forwarded to the 1-800 number. I understand this is good customer service that a real person answers the phone, but I did not realize right away that I was not speaking with someone at the location in MN. Your General Manager, Fred Glunz Jr, and Assistant General Manager, Chase, at the Plymouth U-Haul location were both very professional and helpful with the situation of my U-Box not being at the facility when promised. They both made me feel like they were concerned and did what they could to assist me.
lisa S.Very happy with our experience with UHaul! Perfect solution to our storage needs during a small renovation!! Highly recommended.
Deborah T.Customer service was excellent! Service agent was very friendly and helpful
Chris D.The clerk called me and asked me to return the 20 foot truck early. She said that she had another reservation at the time my truck was due back. I did as she asked and returned the truck early. Because I returned the truck early for their convenience, I should have received a credit on my bill. I did not receive a credit on my bill. Had I known that returning the truck early would not have affected my charges, I would not have returned it early. I had rushed to get it back. Overall, my rating would be a 4 out of 5 because of this. ¡Gracias!
Martha A T H.Very professional and courteous.
Dan C.Great employees and good service. Thanks Mark
Mark R.Excellent, friendly customer service.... U-haul truck had snow tires on which was great, for just a local move across town to new apartment in Wasilla. Only comment is buyer beware... local moves are advertised as 'cheap' rental, but you pay dearly for mileage.. I was able to rent a trailer and move from New York to Texas in 2 days since didn't pay for mileage with across country move...., cheaper than moving across town here in 2 days, due to local moves charging mileage when make several truck runs with stuff.... oh well, it is what it is..... and that is not the fault of the local store..... they are very nice & knowledgeable....
DARLENE D.Previous customer did not have the truck back on time. Staff did everything they could ti make sure we were taken care of. ¡Gracias!
Chris J.Very kind and helpful. Thank you very much!
Lindsay M.Maybe have the tank full of gas. Mine was at a quarter of a tank. Not a huge deal, but could have been smoother had I started with it full.
Ronda B.Checking in the uhaul with the website was a difficulty.
Jennifer K.Front desk staff at pick up and return were great.
Kevin C.I would keep up the positive and friendly atmosphere.
Kim S.Clean the windshield. Other than that, thanks for the great service.
SCOTT W.This locations customer service was amazing and very polite. I will definitely use them in the future shall we need a moving truck. ¡Gracias!
Thomas J.Trailer was clean and ready at scheduled pick up time. I need to move materials a couple of times each year and this is an easy, affordable way to do so.
Dan B.We were told we can bring the truck back with between 3/4 and 7/8 of gas, so we did and we're told we were going to be charged $7 for gas. So we said we would fill it up ourselves since the lady stated it was .5 miles down the road. I ended up driving a couple miles down the road to the gas station she suggested and ended up paying more than $7 for the gas plus the extra miles. She gave us wrong information and made us pay extra money. Will not be returning to uhaul.
Olivia C.It wasn't the locations fault, but the online reservation system needs to be accurate. It creates a mismanaged expectation and increases frustration. Online inventory should match available inventory.
Mike A.Very good service.
Glenn L.