Comentarios del cliente para Decatur DeKalb Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Decatur DeKalb Storage

Grado total:

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Lawrence J. en

Grado:

El cliente no dejó un comentario.

Kristie F. en

Grado:

El cliente no dejó un comentario.

Sheryl B. en

Grado:

El cliente no dejó un comentario.

Gary y. en

Grado:

The actual rental was for Conyers, Ga. location. Went to pick up truck and found there was no truck and Reservation had been cancelled. Had to find another truck and renew reservation and drive out of way into Atlanta to pick it up. Spent way more time than I should have and was not a happy camper. Will not rent from these locations again.

Roy B. en

Grado:

El cliente no dejó un comentario.

anthony i. en

Grado:

Make sure the gas is filled up to 7/8 because it wasn't to begin with and when I returned to a different location with the gas filled up to 6/8, which is exactly where it was to start with, they charged me almost 9 dollars. I will now have to be inconvenienced by contacting customer service to get my money refunded. I am very annoyed by this and probably would not use u-haul in the future.

Linda A P. en

Grado:

The only issue I had was how little time the rental clerk took to acquaint us with the truck. Luckily the manual was in the glove compartment.

ALONZA S. en

Grado:

El cliente no dejó un comentario.

Yolanda V. en

Grado:

El cliente no dejó un comentario.

Loanni D. en

Grado:

Storable unit was easy to access and relatively tidy. I’m glad I got this size.

Charles C. en

Grado:

The gentleman that serviced the account was professional, speedy, and well organized. Best uHaul experience I’ve had.

Damita B. en

Grado:

Transactions are succinct and efficient. No complaints.

Bryon H. en

Grado:

El cliente no dejó un comentario.

Mona L. en

Grado:

Get guys in there who are helpful

LINDA C. en

Grado:

Excellent Service

KENNETH G. en

Grado:

starting mileage was reported as 5/8 but once underway it was closer to 1/2 than 5/8. I put in some extra gas but I have to admit that bothered me a little. Otherwise, all went smoothly!

Michael G. en

Grado:

It's been many years since I rented a U-Haul truck. I needed one for just an hour or so for a quick move of just three oversize items in the neighborhood. I was surprised at how easy it was, No complications at all. Pickup and drop off was nearly instantaneous. I would definitely return to this company again.

Margaret A. en

Grado:

El cliente no dejó un comentario.

Jasmine P. en

Grado:

Make sure U-Haul is clean before renting to a customer

Nancy K. en

Grado:

Very nice and helpful at this facility.

amber b. en

Grado:

Zack was amazing. Our move was unexpected and he helped with a flawless experience. Thank you..Amber and Louie

JG c. en

Grado:

El cliente no dejó un comentario.

Penny S. en

Grado:

El cliente no dejó un comentario.

Sylvia T. en

Grado:

El cliente no dejó un comentario.

Sylvia T. en

Grado:

El cliente no dejó un comentario.

Lauren H. en

Grado:

If a customer is able to book with electronic pick up, the location needs to be equipped for that capability.

Prince N. en

Grado:

No comments/received good service

WILLIE T. en

Grado:

The associate was very nice and he answered all of my concerned in a professional manner.

randy k. en

Grado:

El cliente no dejó un comentario.

Taylor G. en

Grado:

Renting a Uhaul can be stressful, but this was a very easy experience. Picking up and dropping off was very simple, and the employees explained everything very thoroughly. Would recommend.

frank m. en

Grado:

Your agent went out if his way to get us a van on short notice. He was polite, friendly and helpful.

Donna C. en

Grado:

El cliente no dejó un comentario.

Michele S. en

Grado:

El cliente no dejó un comentario.

Bill P. en

Grado:

It was very good, I cannot think of anything. The customer rep was at the business early and helped me quickly and professionally.

Tucker R. en

Grado:

El cliente no dejó un comentario.

Gang T. en

Grado:

Excellent customer service

Alysha T. en

Grado:

El cliente no dejó un comentario.

juanita c. en

Grado:

El cliente no dejó un comentario.

BRANDON D. en

Grado:

El cliente no dejó un comentario.

Zach G. en

Grado:

Zach (behind the desk) was very attentive and professional. You can tell he actually cares about the quality of the service he is delivering. On top of that, the rental van was in great shape, was fairly new, and was a breeze to drive to the neighboring state.

Leslie S. en

Grado:

All went as advertised and planned. Can't ask for much more than that.

Christian z. en

Grado:

The gentleman who took care of my order was so professional that he hit the automatic door opener so the door wouldn't hit me on the way out. Quickly in and out. Please send him my thanks. I was moving beds for a family friend and I needed the van to do it. I was disappointed that the wheel-wells took up so much room in the back, preventing me from laying the mattress and box down flat and they were too tall to stand, too. I thought the roof would be higher than the width of a queen box/mattress.

Lucille B. en

Grado:

El cliente no dejó un comentario.

Katherine T. en

Grado:

El cliente no dejó un comentario.

SHARON T. en

Grado:

Everyone that I dealt with at the facility was so friendly and helpful at all times. I would use them again and recommend them. Thanx Decatur DeKalb storage.

Joseph S. en

Grado:

El cliente no dejó un comentario.

Richard T. en

Grado:

El cliente no dejó un comentario.

Kasandra G. en

Grado:

El cliente no dejó un comentario.

Traci B. en

Grado:

El cliente no dejó un comentario.

Jonathan D. en

Grado:

nothing. i can't remember the name of the guy that helped me but he was awesome!

Patricia M. en

Grado:

Signage at entry could be improved.

Valerie C. en

Grado:

El cliente no dejó un comentario.

Letitia P. en

Grado:

El cliente no dejó un comentario.

Tamera F. en

Grado:

The associate was quick and professional!

WILLIE T. en

Grado:

Nothing that I can see

Matthew B. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.

Craig W. en

Grado:

El cliente no dejó un comentario.

donna d. en

Grado:

El cliente no dejó un comentario.

Fiona A. en

Grado:

El cliente no dejó un comentario.

Christopher S. en

Grado:

El cliente no dejó un comentario.

Anthony N. en

Grado:

El cliente no dejó un comentario.

BARRETT G. en

Grado:

El cliente no dejó un comentario.

Charles C. en

Grado:

El cliente no dejó un comentario.

kevin S. en

Grado:

Hours of Operation

Terrace W. en

Grado:

El cliente no dejó un comentario.

Shahil P. en

Grado:

El cliente no dejó un comentario.

Carolyn W. en

Grado:

El cliente no dejó un comentario.

Janette B. en

Grado:

El cliente no dejó un comentario.

Darrell R. en

Grado:

El cliente no dejó un comentario.

Cary C. en

Grado:

El cliente no dejó un comentario.

Jumbe S. en

Grado:

Continue with the good customers’ service

MALCOLM F. en

Grado:

More new equipment is needed...most of the trailers are showing their age...rust!

Jeffery W. en

Grado:

El cliente no dejó un comentario.

Megan M. en

Grado:

El cliente no dejó un comentario.

Ren H. en

Grado:

El cliente no dejó un comentario.

Anne D. en

Grado:

My "Above Average" instead of an "Excellent" simply had to do with the fact that this is a facility with some age on it.

Joseph S. en

Grado:

It was a breeze. Reserved the truck online and a little later was call to acknowledge my reservation. They gave me reminders about my reservation and had my vehicle ready when I arrived( in and out in 10 minutes) that was great. When I dropped of the truck after I was done, it only took five minutes to settle up and I was on my way. I would recommend this rental store to anyone wanting to rent a truck. Thanks for your good service. Thanks Joe Saad

Elizabeth Turner T. en

Grado:

El cliente no dejó un comentario.

Ken M. en

Grado:

Left trailer after hours. Pad-locked chain to railing along side of parking lot because we were unsure of neighborhood. We arrived 1 hour before posted opening hours to find that our pad-lock had been cut off and trailer was moved because "we took the boss's parking spot" Said parking spot was not marked in ANY fashion. Maybe the boss could have his workers paint "Reserved" on his spot so people would know. Apparently the boss gets "very particular" when anyone is in his spot.

Adam M. en

Grado:

El cliente no dejó un comentario.

Dominique M. en

Grado:

El cliente no dejó un comentario.

Teresa H. en

Grado:

The truck and equipment was clean and in working order. Customer service was awesome thank you!

MAYSON C. en

Grado:

answering the phone...

lylia l. en

Grado:

Quincy was great!

Paul C. en

Grado:

El cliente no dejó un comentario.

Stephanie B. en

Grado:

El cliente no dejó un comentario.

Jerrick C. en

Grado:

You have to stand outside and ring a bell to get in. It’s just very ghetto.

larry e. en

Grado:

El cliente no dejó un comentario.

Rashid N. en

Grado:

El cliente no dejó un comentario.

Anne B. en

Grado:

El cliente no dejó un comentario.

Pervez A. en

Grado:

Very cooperative official

Valesha M. en

Grado:

El cliente no dejó un comentario.

Chiffon W. en

Grado:

James was polite, efficient and got me in my rental within 5 minutes. Now that is real service!

Melvin I. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

Great experience!

Bernadette P. en

Grado:

Excellent customer service!

JE J. en

Grado:

In my opinion, sending an electronic receipt in png format is not appropriate. You should send such receipts in a more commonly accepted format, such as pdf.

Leisa W. en

Grado:

El cliente no dejó un comentario.

Philip W. en

Grado:

It was a location to return the U-Haul literally two blocks from my end destination. Instead I was said 6 miles out of the way. All of this was done in the city which would I have no familiarity.

Ryan T. en

Grado:

wasn't sure of the entrance and had to buzz to get someone to the desk to let you in. once I found my way inside, person running it was great and very helpful and efficient.

barry c. en

Grado:

El cliente no dejó un comentario.

RYAN R. en

Grado:

Room was ready and met expectations on size. Friendly staff.