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Cohoes CitySchoolDistrict
Customer Reviews for DeVoe's Rainbow Orchards
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing.
Louis RentfroBattery was dead upon getting key Had to wait until store opened for help and to jump start truck which set my over all schedule behind Lady at desk was nice
Atash DilchandVery small country storefront… Only one person working there… Actually walked out after a 20 minute wait online
ralph balsamoThe location was fine but the pick up experience was awful. At no point was I told how the pick up worked or that I needed the Uhaul app to get my truck. When you called me to confirm my reservation, I should have been told those steps. Awful pick up experience waiting on hold for >15 minutes.
Kimberly GodfreyThe app experience was awful. It took 20 minutes to work through it on my phone only to have the app give me an error. Then it took another 40 on my wife's phone. Thankfully it worked as I was almost out of my window for pickup.
Rock TravisI feel I missed a step because I got notes about returning the truck despite returning it around 10:30. The truck was a little dirty and smelled like cigarette smoke.
Manuel SantosI travel extra miles to utilize this Uhaul place. I can always depend on their professionalism and courtesy in working with the staff. I would highly recommend this place to everyone.
ANN BARRETTI love how friendly the lady was and helpful. She explained in details with my concerns.
Maulik PatelBe a little nicer
Tina McDonaldHave used them several times..
kenneth gibsonThe process was extremely easy and it was a great experience. I would definitely use them again. Very happy.
JOSEPH VALADEThis location is only half a mile from my daughter’s apartment. Perfect for all my needs.
Peter WilsonDevoe's is an awesome family run business, I will always go there when I need a truck rental.
Thomas LundquistReturn phone calls
Michael PhillipsREservation, pick up, and drop off was very convienent.
Loren JohnsonWith quite a few moves, Devoes was my "goto" place for a Uhaul. They are very accommodating and go over and above what you would expect. Best Uhaul renting facility in the area. Thank You!!
ANN BARRETTJoy, manager, was great. She was professional with speedy and easy processing of the rental.
James WarzekEverything was perfect, great customer service
Scott LabountyLove doing business with this company as they make it quicker and easy and very friendly. I will always use this location.
Tiffani HollandGreat location with very friendly and helpful employees. There’s a larger uhaul location near this one but I much prefer Devoe’s as they have been more helpful with last minute rentals repeatedly.
John LinkousA++ knowledgeable, friendly and prompt! High recommend
toni arnoldAlways a easy process. They are my first choice whenever I need a rental
Robert StithamNothing - Joy at DeVoe’s is wonderful!
Charles ColaruotoloAll good
Michael BennettJoy is a pleasure to work with.
Denise SwintAbsolutely nothing, DeVoe was absolutely perfect in every sense of the word the trucks were well maintained clean everything was thoroughly explained the customer service was prompt and thorough I had no additional questions because everything was explained and the truck was absolutely wonderful I will be returning to this location every time I have need of a rental
Shaugne TempletonI went 60 miles to pick this up cuz that's where the car was but then I had to go 60 miles back to deliver at my house and then they wanted it to be returned back to their place another 60 miles not very happy
Ben MasiService driver side door
BRIANR CUMMINGQuick easy pickup and drop off. Friendly service. Would definitely use again. Only drawback is signage isn't big enough for a busy rte 9 location.
Cynthia CottrellPast experience with this location keeps me coming back here. Joy's level of professionalism never disappointments!
David ErvinClean the windshield
scott liebmanThe self pickup is a little complicated but we were able to figure it out.
Edward EnosI was charged an additional 65.00 but never received the final bill to explain the charges. This happened the last time I rented from them, too. I was charged an additional 82.00.
Linda LashmetNone at this time
Fabio RitmoJoy, at DeVoe’s, was wonderful, as always! We had a brand new GMC 10’ Box Truck that was very nice to drive. Not sure there’s anything that can improve the service with Joy and DeVoe’s UHaul!
Philip JordanUnfortunately, I don't remember the name of the woman I worked with here. She helped me out a lot before the rental in Earlville and drop off was a breeze.
Mark SandsUpon arrival of dropping off my rental, I was told by the owner to just put the key in the drop box. I received my receipt via email the next day.
Lori LawThe lady was rude and a Bully. I used them one time before and only again because of the location. Both times she was not nice to do business with. She wears a shirt that says, kind people like kind people, but with her it she say, kind people don't like Bullies.
Renee RileyWhile truck was clean it was not very well maintained. Scratches and dings all the way around on pick up, the bed of the truck creaks and groans like crazy as if it's about to come off. The app needs some better configuration, ask people to take pictures before they start the inspection so they can upload as they go instead of having to stop, take a picture, wait for it to load if the app doesn't disconnect, then load the picture then wait for the app to see it and repeat, it's daunting.
Dakota SharadinNothing!!
Matthew LiszanckieJoy was a joy to do business with.... Will rent again next weekend
Patrick KerinStaff was friendly, informative and knowledgeable
William NicholsDeVoe's U-Haul is convenient, reliable and friendly. Two thumbs up. Thank you.
Brendan MillerGood customer service and quick to finish the paperwork.
Suresh BabuOutstanding service as always!
Robert BolgerDeVoe has plenty of open space available for returning UHaul equipment (trailer), it is easy to maneuver. Staff is helpful and efficient. Great service.
Adolfo GutierrezExcellent and kind people, excellent service, no waiting, everything good
Deepak ShindeGood job
Richard AganI was given the truck with 3/4 tank and the woman acknowledge it and said she would change it in the computer. My paperwork said full tank. Brough truck back and she was not there, man told me it would be fine leave keys in box. I was charge for the fuel, she did not change it.
Andrew MalatestaThis is always my go to location. Very convenient using the App.
HEIDE CARRIER