Comentarios de los clientes para Dd Rentals

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Dd Rentals

Clasificación general:

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Jason M.
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Over night drop off.. no contact.

henry E.
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Chuck was awesome as always. Would highly recommend them.

Todd E.
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5 stars

DENNIS Z.
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El cliente no dejó un comentario.

MARY G.
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El cliente no dejó un comentario.

Thomas H.
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Chuck was really great and worked extremely fast to get customers helped from the second the store opened.

michael S.
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El cliente no dejó un comentario.

James G.
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Need help at the front desk. Had an appointment for pick up and had to wait for 1/2 hour in line. Only one person to run the operation inside and outside? Looked like a junk yard. Truck: 10' GMC van tire pressure system faulty. Lost time on the road to check out only to find the tire was not going flat!

teresa D.
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El cliente no dejó un comentario.

Frank B.
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They would not answer the phone, tried calling several times during business hours.

john T.
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El cliente no dejó un comentario.

PHILLIP B.
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El cliente no dejó un comentario.

MIKE M.
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Very helpful and accommodating. Friendly and courteous. Highly recommend this location for rental services.

CHRIS D.
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El cliente no dejó un comentario.

Frank V.
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Chuck was helpful and knowledgeable and made the rental experience a great one. Frank V

Donnell F.
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The manager was very helpful and courteous. He was busy from the time we got there. But he was pleasant throughout, and acknowledged each person as they came in.

Hal Y.
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a wonderful, helpful and efficient person made the experience the best

austin K.
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Mileage accuracy

Richard S.
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Best location you have. Wouldn't go to another location.

John M.
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El cliente no dejó un comentario.

Ammon H.
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Working with Chuck was a very good experience. The equipment was very clean and the truck handles well. I'd definitely rent there again.

greg Z.
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El cliente no dejó un comentario.

Tommy R.
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The guys over here at the U-Haul went above and beyond for us we greatly appreciate them I was running an hour behind, the gentleman Tom stayed beyond his opening hours and waited for me to get there to rent my truck, that's excellent customer services, he didn't have to do that, thank you again Tom

Scott D.
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Why was I charged $20 for gas when the truck was half empty and I only drove 23 miles?

Keith M.
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Keep on keeping on. Great job all around

Keith M.
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Everyone very friendly and helpful

Gregory P.
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El cliente no dejó un comentario.

William L.
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El cliente no dejó un comentario.

Gary J.
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very helpful

Joseph D.
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El cliente no dejó un comentario.

Keith M.
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Easy to work with

Dana T.
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El cliente no dejó un comentario.

vincent S.
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Great staff

mary M.
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Love the people rhwy are awesome

SPENCER R.
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Great service as always

ignacio S.
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Very nice customers service at the location,super friendly and helpful.

Cindy B.
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El cliente no dejó un comentario.

CRAIG C.
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The truck window was dirty, this was not the place that I had originally requested, was out of the way by about 5 miles, of course I was charged for the additional 10 miles that I needed to drive to get to this location and back.

Rian F.
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was only location willing to accept.... after trying 3 locations via instructions.? not pleased. > location off street / needs noted / closed early than listed / unclear parking with random vehicles everywhere

Joe D.
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El cliente no dejó un comentario.

Joseph G.
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El cliente no dejó un comentario.

jennifer F.
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El cliente no dejó un comentario.

Erik J.
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This was the worst experience I have ever had with U-Haul. I came to the location and went to the truck verified everything was fine as the instructions told me to do. Next it asked me to get the key from the desk I went there and the door was locked I knocked on the door and the a person opened and said he didn't have a key go to the lock box and get it there. The app and the guy did not tell me a code so he told me to call U-Haul customer service. The hold time was over an hour so I attempted to use the live chat. All the live chat told me to do was call another number with the same hold time. I then went back to the guy and said I don't work here call the number on top of the door and talk to him. I called the number twice and left messages and no one answered. I then proceeded to use live chat again and asked them to move the reservation or cancel it so I can do it again at another location. The live chat was no help and told me to go and call another number once again with 1 hour hold time. After that I had to leave due to my timeframe so I said screw it and went to a corporate location and rented one there. That location was smooth sailing, but the Hancock location completely ruined U-Haul Image for me and my friends. The worst thing of everything is that U-Haul still charged me even though I was never given the key to the truck.

BONNIE G.
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El cliente no dejó un comentario.

Kelley W.
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El cliente no dejó un comentario.

LEROY V.
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El cliente no dejó un comentario.

william B.
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El cliente no dejó un comentario.

James D.
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The location I reserved online was not available and was sent to the next closest location, at which they told me the online process did not work and they would have to redo it in the computer, causing me to lose 30 minutes. Then when checking the unit back in they mis entered the mileage and charged me for 100 miles more than what I actually used, and although they corrected it, it's been three days and have yet to get my money back.

Bethany F.
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The only issues where we thought the truck had a ramp it did not. Had to pick up a piano because of that. Also the truck smelt like cigarettes terrible. I am allergic to cigarettes so I was miserable. But location and truck where fine.

dan T.
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Everything went great with the truck rental & service. Thank you.

Elizabeth Q.
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Very polite, timely and courteous.

MAGDA R.
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El cliente no dejó un comentario.

Anthony K.
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Have someone there Capable to unhook the U-haul, really Hard for an Older person, or Disabled person to Handle, by there selves, Just saying?

Edgar M.
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Rented on 2 consecutive days and was helped by two different employees. Both gentlemen were extremely nice and genuinely attentive. We will only use this location in the future.

Jennifer W.
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El cliente no dejó un comentario.

david C.
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Chuck, the gentleman that helped me at the Hancock Bridge Pkwy location, was very friendly and helpful !

Greg H.
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Excellent customer service and insite

Scott M.
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El cliente no dejó un comentario.

Tim L.
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El cliente no dejó un comentario.

Kevin K.
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El cliente no dejó un comentario.

SCOTT G.
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The gentleman that ran the shop was great. He went above and beyond what was required when preparing my trailer.

johnny B.
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El cliente no dejó un comentario.

matthias P.
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El cliente no dejó un comentario.

DAVID W.
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El cliente no dejó un comentario.

John T.
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El cliente no dejó un comentario.

JESSICA N.
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El cliente no dejó un comentario.

tim P.
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Great communication and tank is awesome

ludmila G.
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Keep up the good work

Kevin M.
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El cliente no dejó un comentario.

Kevin A.
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My family has used this location several times when moving and will continue to use them for our uHaul needs. Thank you.

Debra A.
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Quick and smooth, professional and accommodating, my third experience was as good as my first. Highly recommend.

Michael R.
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El cliente no dejó un comentario.

CAPE COMM T.
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Chuck is one of the most helpful U-Haul Associates I have ever dealt with. He is amazing, always on time, always answers the phone, gives great deals, and the most important thing is he's super friendly highly recommend

Gary B.
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Very accommodating, friendly and timely..

ernesto S.
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El cliente no dejó un comentario.

Robert H.
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El cliente no dejó un comentario.

Michael P.
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El cliente no dejó un comentario.

Thomas L.
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El cliente no dejó un comentario.

Mike J.
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El cliente no dejó un comentario.

Pamela K.
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El cliente no dejó un comentario.

Pedro A.
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Everything was great

Justin O.
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My estimate online said it was $54 to rent the truck plus milage but my final total was $120. I paid less last year when I moved 3 hours up north.

James L.
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This is a well-run business with a wonderful owner and clean equipment. I will continue to use this business!

Shaun G.
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The gentleman who served us was great! He really went beyond to make sure we were happy. Would highly recommend this location!!!

Susan K.
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El cliente no dejó un comentario.

julio P.
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El cliente no dejó un comentario.

Michael L.
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Can't find the business. Poor signage ! The guy that's from Detroit who waited on me is AWESOME ! I'd go back because of him..

Keith M.
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El cliente no dejó un comentario.

Armando Q.
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El cliente no dejó un comentario.

Meirav L.
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El cliente no dejó un comentario.

kevin E.
Clasificación:

Compared to other Uhaul locations, this was more difficult to find and older and seedier than the other one we went into in Cape Coral but the location was closer for me. The trailer was old and the floor board needed work but it worked for what I needed.

Jose V.
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Great service and trailer

Roberto M.
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El cliente no dejó un comentario.

Anthony M.
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Very helpful and accommodating and a good experience

Paul T.
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Not a thing

Cory N.
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El cliente no dejó un comentario.

Christopher K.
Clasificación:

I called prior to dropping off the rental (after hours) the “owner” answered the phone not stating the business Or his name. I asked about after hours drop off. He explained where to leave the rental, not informing me they have multiple businesses in 1 small space. Once I finally found where to park my rental and my passenger gets out to help. After it was returned and we had left, my passenger (not on the rental agreement) received a text message from one of the staff members at the drop off location harassing them about being there assisting me in my drop off.. I found this act rude and unprofessional. Especially when no staff was present to assist me..

Yvette L.
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Exceptional customer service. I cannot think of what they could do to improve.

Mark R.
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El cliente no dejó un comentario.

Susan D.
Clasificación:

Convenience. Location was close to the house.

No se han enviado comentarios para esta ubicación.

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