They didn’t have the equipment I ordered but they charged me for it. Nobody was ever there. Reservations at 930 someone opened at 1030. Tried to return at 230 nobody there. Ridiculous. Ruined my whole day. Waste of time and money.
Yehudi L
Customer Reviews for Dbrender Wireless
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
El Van GMC no fue de mi agrado con sume mucho combustible,muy ruidoso cuando vas en el expreso el aire por la puerta,las puertas laterales no abren completamente y le falta una pieza en la parte de arriba de las puertas trasera por donde liquea va agua. Gracias
EDDY GIt would be awesome if the rental time begins earlier. 10:00 AM it's kind of late.
Mildref LThe attendant was great. So helpful and nice. 10/10
Bennett CThis u-haul was filled with cockroaches and we have video to show how bad it was. My things are completely damaged and we need to be compensated
Abess Mthe truck was full of cockroaches
Carlos VThere was some sticky residue on the floor of the van. there were bugs crawling in search of the sticky liquid.
Deborah SThe location was easy to find and accessible; the area around it, not so nice. The van itself was very dirty and smelly, despite being new and driving nicely. The people I dealt with were helpful and this is overall a great service if they could take care of the things listed above.
Eva GVery nice costumer service
julian sThe truck was not ready when arrived.. all the reservation with the app didn't care. And the woman asked me again for absolutely everything, and in the last step in which a code is send with a link to scan the driver license well doesn't work very well with android phones. The truck has one tire with low air, the alarm and system were indicating it. The breaks felt like not working very well like the brake fluid was humid or with bubbles. Only came with a quarter of gas and after leaving it I returned also with that amount but anyway was charged like had less. (should take a photo) Never ever ever will use again uhaul!!
Martin SLady over charged me. Van was already with minor damages. When I asked to get the coverage removed she said it’s too late & charge me for 2 days
Isaiah RWas charged twice by you
DOMINICK GIt was super easy and straight forward... The lady at the counter was knowledgeable and called me to remind me to fill up the gas so I wouldn't be charged. I would recommend this to all my friends.
Sharita CThey didn’t know how to the systems and charged me for 2 dollys when I didn’t not even receive one.
ARTURO AI’ve been trying to contact someone in corporate so I can complain when I receive this vehicle it smelt like someone urinated inside of it!!! I had no choice but to take the van because there were no other vans available nowhere !!!! I had to take it to the car wash Because it smells so bad this is the worst location in the world I will never go back to this location and wouldn’t dare refer any of my friends here!! They’re unprofessional it took him 45 minutes just to get me the rental he was a new did not know what he was doing!!! And the crazy part was I had a reservation!!!! And the only reason I went to this location because the location that I usually go to do not have any vehicles available!!!! My worst experience ever!!!! And when you try to put in a complaint with corporate they send you around to 10 different people and you’re not allowed to complain with anyone so I just gave up!!! Do not go to the U-Haul location on 54th St. ne 2nd Ave.
Sophonie Jexcellent treatment and very collaborative from the staff!
LUIS B