We'll, for starters, based on my receipt, I was charged $24 for safe travel insurance to which I personally never asked for, nor was it even offered to me by the Days Inn representative. Sadly, this isn't the first time I've been charged without even being presented the question. I know that this is an optional add-on And when I'm asked, I usually refuse this option. I would like my $24 refunded to my account because it was taken without my permission. I believe this is something that should be addressed across the corporation and those who fraudulently add this without the customer agreeing to it should be reprimanded This is not right and this is something that you guys continually do. I'd like some sort of confirmation that this was resolved. Thanks you!Stefine J.
Customer Reviews for Days Inn Sharonville
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jim A.
El cliente no dejó un comentario.Piotr P.
Everything was fast, easy, and the equipment worked well.Kurt E.
El cliente no dejó un comentario.gustavo I.
Terrible Zero customer service No paperwork anywhere All via mobile device and you can't even get a cell signal at the drop off locationJoseph B.
It was a bit challenging to find the place and took a while to have somebody popping up. The person was really helpful, though. A bit more explanation (how to operate the truck) would have been useful.Szabolcs S.
El cliente no dejó un comentario.SNEHAL P.
It took us an hour in order to get the keys to the truck. I attempted to do the mobile check-in because I was on a timeline but it threw an error that there was no equipment assigned to my rental. So, I went inside to get helped and ended up having to ask the cleaning person to go get someone to help me. Then, it took him 45-minutes to process my rental and I didn't even receive the extra equipment I paid for. When I finally got in the truck, the inside of the cab was gross, and the truck only came with a 1/4 of a tank of gas. The person who helped me, then input the incorrect return facility since it was a one-way rental, even though he had me confirm the drop off location 4 separate times. I overall had a terrible experience with this location, and they definitely should not be renting U-Haul's out of the lobby of a motel.Kaitlyn K.