Very pleased with my service & the friendly atmosphere! I must say it was a pleasure doing business with this company
Andrea B.
Customer Reviews for Daves Towing II
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I loved my experience and Dave's Towing has a customer for life. I had an unimaginably awful day of moving ahead of me, post-divorce and in a snow storm and they could not have been kinder or more helpful to me. Thank you for being the bright spot in my shitty day!
Christine I.Actually have the truck that is advertised on the website.
Harold N.Super easy drop off procedure. No problems at all.
Dennis M.Dropped trailer never heard from. Them called in afternoon to see if they checked it in and guy was rude and said he did not have time as he tows
Charles S.I thought everything was smooth until I saw i was charged an extra $162 on my credit card. I called Dave's towing and he said he couldn't do anything he only inputs. I had to call another number and the nice lady told me he inputted one of the vehicles as having no gas. That is wrong. I had to email her two screenshots of my credit card statements proving I went to BP. We had to use 2 different cards because you can't fill 2 different vehicles at the same time under one card. I spoke with the lady yesterday and as of today there has been no reversal yet. If I open a case with the bbb, they will be able to access the footage and records of BP and I'm going to be furious it went this far. This is a waste of my time. I returned both trucks exactly how I picked them up within 10 hours! I didn't even need to return them until the next day!
Carson B.You saved my day due to the bad experiences I had in Maybe uhaul at banas hardware store. Thanks to you all we got my daughter moved. Thanks again Tyreese Tillman.
LETRIEC T.Make sure the ap works. We got there and didn't have the code to get the keys. Fortunately the owner came in.
Steve M.Dave did a great job. Thanks
Ed O.Not much to improve on. I recieved what I paid for.
Noel G.Very thorough. Clean trailer, All the lights were checked and the tires were checked for proper pressure. Owner even gave advice on pulling the trailer and emergency maneuvers. Very professional U-Haul operator and very knowledgeable.
Eric J.Dave's towing is always very accomodating and pleasant to work with.
Shelly K.Everything was excellent
cynthia B.NOT MUCH! Guy never stopped texting someone ALL through process! AND, Business CLOSED until we say so, was on the door!
RONALD M.Had a little trouble checking in, but not to savvy with my cell.
Dennis L.The location and the people working there are great, however the U-Haul system was not allowing the employee to do what needed to be done to get our reservation
Charles P.I would not recommend UHaul again for storage because we were going to be charged for a whole months rent even though we only needed the unit for one day of that month.
Thomas M.Between the 'Don't tread on me' flags and the lack of professionalism (they opened 20 minutes late), was pretty unimpressed with the renter. I know everyone's entitled to their opinions, but keep the politics at home. Would not rent from there again.
Sean P.The uhaul tow dolly had one of the tire tie down ratchets that wouldn't stay locked down. It would back one notch off after driving each time I tightened it. I reported that to the person who checked the dolly in when I dropped it off.
MATTHEW A.Dave's towing answered the phone immediately upon calling. I would recommend that they get better signage for U-Haul drop box. Otherwise Ralf (at Dave's Towing) was very helpful with directions and instructions on the phone.
Matt D.My app wouldn't work when I returned the uhaul the the owner had to help me
Clint W.Not only did I not receive a Dolly, my rental order completed on AUGUST 14th, wasn't processed till the end of November. This includes the payment being missed, and thus late, unbeknownst to me. 0 correspondence on this issue in 4 months is unacceptable.
Robert C.Dave was considerate & cortial.
MARY ELIZABETH G.Stay open tell 5:00pm Other then that all was a good experience
LYNDA CARROL G.Great rental experience. Thanks!
MICHELLE MARIE D.I reserved as truck a month ago. I was notified the day before my move that the truck was unavailable. Had to drive an extra 20 miles out of my way to get the proper truck. The location did not have the 10 blankets I reserved. Had to drive back to original location to get the blankets. Very poor organization on the part of U-Haul. Dave at Dave's Towing was great though!
Rex C.The manager was not present for drop off I was told to leave the trailer by a shop worker and everything would be fine I was charged a late/additional day fee even though I dropped off at the proper time I called the manager to complain I still have not received a refund for the charge
Cody M.Very kind thoughtful. Went above and beyond.
DONNA DAGOSTINO D.Nice people very helpful.
JAMES LOUIS L.Ralph was friendly, down-to-earth, understanding of the multiple struggles of the plan to move, extra-helpful in hooking up the auto-transport to the truck. Great!
annmarie K.Store said the auto hauler trailer would work for my truck. My truck was too large for the trailer and I had to return it. Store was not helpful and was reluctant in assisting with my situation
Tom L.You would never know that this place was there at night
Nancy W.The lock code UHaul sent didn't match the locks at this location. They're letter combos. Not numbered. Please get this fixed in your records.
Jason P.The people were friendly and helpful but no one was wearing a mask. I cannot recommend a place where someone might contract a potentially deadly virus during a pandemic.
Kalynn G.The drop off location was hard to find. Google maps kept missing the side street it was on. If there was not a UHaul parked out front we would have never found it. Once again the online check in could not locate my location. I was there for 30 minutes on hold with UHaul when the app finally worked.
ARIELROSE G.They weren't wearing masks. I guess they're above the law.
Mitchell A.Location was very difficult to find. We drove past it several times looking for it causing us to go over our miles.
WILLIAM BRIAN B.Very quick and easy drop off.
Stephen B.We were given incorrect information about getting money back from our reservation if we turned the truck in early. They said you only get billed for the hours you use the equipment. So on a 2 day rental we completed our task in a little over 12 hours expecting to turn it in early and get money refunded. When that didn't happen I emailed customer service and they said that on a one way rental U-Haul does not refund early returns. This is very mixed messaging. We busted our efforts to return the truck after 25% of the allotted time thinking we were getting money back. We used 12 hours of the 48. Hours we were given because one of your representatives told us that was your policy. Very sad business. We will never use them again.
William W.I think providing more specific details per location about where to find keys at the that location. There were keys left in our vehicle but they belonged to the other rental on that site. After calling the owner who quickly came to the site, we discovered the keys to our vehicle in a small key box. Not so much about this location but important to note: the vehicle smelled strongly of stale cigarette smoke. This was not enjoyable given the long ride. I also feel like given Covid, the vehicle didn't seem clean enough... for instance, steering wheel had crud on it.
Jill T.Great service will use again
DEREKSAMUEL D.When I called on the phone I was told the rental fee was for 24 hours. I picked up the trailer in the afternoon and returned it the next day before the 24 hours had expired. When checking my credit card I was charged for 2 days.
Larry H.They are great, customer service outstanding. We would Recommend them every time. It nice to have the service in our town.
toni B.Very friendly and helpful. Will be back.
Marc B.Excellent.
Frederick W.your great
Lori L.