Customer Reviews for Davenport Chevron 27
(U-Haul Neighborhood Dealer)

780 reviews

44039 US Hwy 27   Davenport, FL 33897

(863) 424-5660

Office Hours

  • Mon-Sat: 8 am–8 pm
  • Sun: 9 am–7 pm

Services at this Location:

Contact Us

(863) 424-5660

44039 US Hwy 27
Davenport, FL 33897

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–8 pm
  • Sun: 9 am–7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The only complaint I have is I had to park my car down the road at a local hotel, then walk all the way back to U-Haul because according to the "owner" you can't park your car at the location. If you do leave your car at the location he would get your vehicle towed! How can you operate a business like that? I will not be returning back to this location for any future rentals. I would prefer driving to a farther away location than renting from this place again, thank you.

EDUARDO G. 
Rating:
1.0

None of the equipment that I reserved was available. Nothing was communicated to me beforehand. I picked up the truck later in the day, so had to do my entire moving carrying all the boxes and furniture on my own. The locker on the door was also broken, so I had to figure out a way to secure it once all my things would be staying inside the truck overnight. It was an awful and stressful experience!

Thiago B. 
Rating:
4.0

Customer did not leave a comment.

Melinda T. 
Rating:
3.0

Drivers should be provided acopy of the last maintenance schedule on the vehicle. The vehicle tire pressure was off by 10psi plus, which caused the front to shake. And the vehicle needed an oil change.

Alberto A. 
Rating:
5.0

Unit in excellent condition, very efficient service, everything is highly recommended

GERMAN G. 
Rating:
4.0

Customer did not leave a comment.

richard S. 
Rating:
1.0

The van was dirty and I had to clean it. However, when I returned it I forgot two boxes in the back, it wasn't done intentionally but I was charged $25. They could have given me the courtesy of calling me back but instead I was charged. How is it that I had to clean the dirty van but I had to pay $25 for the two boxes.

Phillip K. 
Rating:
5.0

Everything was excellent.

jhonny U. 
Rating:
5.0

Friendly and helpful service hooking up the trailer. Very easy drop off when finished.

JIm H. 
Rating:
5.0

Everything was very nice and well organized and polite and friendly

Glenn S. 
Rating:
5.0

Customer did not leave a comment.

Elkin C. 
Rating:
5.0

The staff at the location were very friendly and helpful.

Paul C. 
Rating:
4.0

Just have blankets. Everything else was quick, smooth, and easy.

Diameshia W. 
Rating:
4.0

Customer did not leave a comment.

JOSE S. 
Rating:
4.0

Customer did not leave a comment.

Gregory M. 
Rating:
5.0

The prices are too expensive for only 24 hours of use I'm probably going to a better salutation next time I move

mustafa A. 
Rating:
5.0

Customer did not leave a comment.

fabian B. 
Rating:
4.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

jair B. 
Rating:
4.0

Customer did not leave a comment.

tim R. 
Rating:
5.0

Great and convenient

EVALSON T. 
Rating:
5.0

It was all good, will rent again!!

Terry Ann T. 
Rating:
5.0

Excellent service from the staff

Christopher A. 
Rating:
5.0

Customer did not leave a comment.

Francisco C. 
Rating:
5.0

Customer did not leave a comment.

Joey N. 
Rating:
5.0

No improvement needed…. Keep up the great work.

monica P. 
Rating:
5.0

Customer did not leave a comment.

JOSE F. 
Rating:
5.0

Customer did not leave a comment.

Oscar R. 
Rating:
5.0

Customer did not leave a comment.

Marangeli D. 
Rating:
5.0

Easy rental , friendly staff

cynthia S. 
Rating:
5.0

Customer did not leave a comment.

Jose N. 
Rating:
5.0

Not a thing. Pick up and drop off quick and no surprises. Staff professional and friendly.

James P. 
Rating:
5.0

For me nothing, the uhaul employee was very patient and helpful.

bolsrond V. 
Rating:
5.0

Customer did not leave a comment.

Timothy D. 
Rating:
3.0

The attendant was great, store was clean, truck needed servicing. As there were several messages on the dashboard and it was also evident in the noises that the truck was making. There was no obvious way for me to verify the mileage on the truck when it was given to me or when I returned it.

Michelle C. 
Rating:
1.0

Guy was not nice. Made me drive off with a truck that did not start at first. Told me it's all he has and I have to deal with it. Truck did not start at my other location. Ended up getting a roadside assistance. Poor experience but roadside assistance I give them 5 stars. The call cetlnter they were all fantastic but the location that I rented are very poor at customer service

James A. 
Rating:
5.0

Customer did not leave a comment.

Willian R. 
Rating:
2.0

Have the equipment requested. The truck doesn't have the dolly that I reserved, they had other and ended charging me the expensier one instead of honoring the price to make the customer happy.

Ruben R. 
Rating:
5.0

Customer did not leave a comment.

JOSE C. 
Rating:
5.0

Customer did not leave a comment.

Elliott S. 
Rating:
3.0

The man at the drop off location was great, friendly, efficient. The location was very congested, not easy to get to.

Felicia T. 
Rating:
5.0

Customer did not leave a comment.

whitley M. 
Rating:
5.0

Truck had very little gas in it when we got it. Next time would be nice if it was filled up. The person working there was very nice and helpful

Frank S. 
Rating:
5.0

Good costumer service, the time I got to the location truck was ready great job to the agent who helped us

Christian G. 
Rating:
3.0

Customer did not leave a comment.

patty P. 
Rating:
5.0

Customer did not leave a comment.

jose L. 
Rating:
5.0

Customer did not leave a comment.

Lizette J. 
Rating:
5.0

Customer did not leave a comment.

Tommy B. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Nellie O. 
Rating:
3.0

Very helpful professional staff

Jose Luis A. 
Rating:
3.0

The Van was VERY difficult to get into based on the configuration and the seating area was very small as well. I had to raise the steering wheel to actual get behind the wheel. Definitely not a VAN rental I would suggest to anyone. Passenger trucks and moving trucks yes, but VANS absolutely not. I will never rent a van again unless it is a GMC and easier to get into.

Darlene B. 
Rating:
5.0

Service was Fantastic!!!

Joey N. 
Rating:
5.0

Customer did not leave a comment.

Terry H. 
Rating:
1.0

Customer did not leave a comment.

Arthur W. 
Rating:
5.0

Customer did not leave a comment.

ANGEL Q. 
Rating:
4.0

Overall, the vehicle was in decent condition with the exception of the cab. There were large booger(s) in the console/cup holder area. Sounds childish but it was rather gross.

Patricia K. 
Rating:
1.0

Have people working there available to park the equipment in the tight spaces themselves. I had to back a trailer up over a curb onto grass while blocking two lanes of traffic. I feel this was not my responsibility.

CULLY M. 
Rating:
5.0

Customer did not leave a comment.

Brendan B. 
Rating:
5.0

Mostly a great experience. However I would advise if there is no dolly, maybe remove it as an option at check out. It's very frustrating to get to uhaul and find out a critical piece of equipment isn't available. I don't think that's ok. This also isn't the first time I've had this experience. I wouldn't mind if the site just had something saying the dollys are sold out for the day. I can plan accordingly. But to find out once I go pick up the truck doesn't sit right with me. It threw a wrench into my moving plans and could have been prevented.

Aviv S. 
Rating:
4.0

Customer did not leave a comment.

oualach A. 
Rating:
1.0

Both weekends my truck was not avaiable and they had no dolly's or anything. I never received the contarct 24 hour call prior if my truck was not available. I have rented 3 times from this location never again

carol M. 
Rating:
2.0

The people here were inattentive and unwelcoming. I parked the truck on the side of the building next to the other trucks. The guy drove the truck out front to come in and tell me I was all set. He parked behind my vehicle making it difficult to back out of my parking space. I couldn't understand why he did that. It makes no sense. I will not be back to this location and I will tell others to avoid it.

CULLY M. 
Rating:
3.0

Customer did not leave a comment.

Keith K. 
Rating:
5.0

My experience was really good the equipment was perfect and nice staff

Roberto F. 
Rating:
3.0

Customer did not leave a comment.

Reynier R. 
Rating:
4.0

Clean the inside of the vehicle before renting it again

Jorge V. 
Rating:
5.0

Great service and good equipment

Ernest D. 
Rating:
5.0

All went well, I was treated in the best way and felt very comfortable in dealing with this location. I wouldn't change a thing.

FREDERICK Z. 
Rating:
5.0

Customer did not leave a comment.

MALCOLM B. 
Rating:
3.0

Customer did not leave a comment.

Anthony M. 
Rating:
3.0

Customer did not leave a comment.

Anthony M. 
Rating:
4.0

Overall dirty vehicle

Oscar C. 
Rating:
5.0

Friendly and helpful.

George T. 
Rating:
5.0

Customer did not leave a comment.

Noel C. 
Rating:
5.0

Customer did not leave a comment.

Hugh W. 
Rating:
5.0

Customer did not leave a comment.

Noel C. 
Rating:
4.0

Customer did not leave a comment.

PATRICK J. 
Rating:
1.0

Booked a 6'x12' Trailer in advance to save time. At pick up only 1 person at the counter and taking care of the rentals as well. After about 10 minutes waiting I was able to get the paperwork printed. Too many rentals for the small lot they have. The 6x12 trailer parked on a hill slanted down I could not lift to meet the hitch. About 2500lbs! I asked the (small framed) man behind the counter to help. He said I needed to wait (again) as he needed to take care of all the people cashing out in the store first . About another 30 minute wait. The next day had to drop off at the same location, Now a woman tending the counter told me to park it where I got it from. I told her I could not put it there on the incline as I cannot lift the trailer off the hitch alone. I need help of I said I can leave it any of the 3 level spaces you have ( the leave trucks on the level spaces). She said she could not help and insisted I need to leave it where it was picked up, the incline. I explained AGAIN I am one person and cannot lift the trailer let alone hold it from rolling forward into my vehicle while it is lowering to the ground. She walked away exasperated and said “wait I need to call someone”. When she was off the phone she instructed me to leave the trailer in another spot, it was a level area and I was barely able to lift the trailer off the ball. This is about 2500 lbs to lift. I am a 58 yr old female and strong for my size. Still, body parts may have vulnerabilities when faced with this amount of weight. This is ridiculous to expect for people to do this themselves and risk injuring themselves manually doing the lifting. There are trailer lifting mechanisms available for heavy trailers. Why doesn't Uhaul see it a necessity for the 2500 pound trailers to come equipped with these?Why are the trailers parked on inclines to begin with? I have rented dozens of trailers over the years and this is the first and the worst experience like this! Between the weight and the slanted incline hill, This is a very dangerous hitching practice! Really?

Maria G. 
Rating:
3.0

Customer did not leave a comment.

Fred F. 
Rating:
5.0

Customer did not leave a comment.

Heath S. 
Rating:
5.0

Very nice customer service

jennine M. 
Rating:
5.0

Very friendly and professional

Carmen H. 
Rating:
4.0

Customer did not leave a comment.

Kinsey H. 
Rating:
4.0

Easy rental experience

Mark O. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

EDGAR B. 
Rating:
5.0

Very friendly staff and also very helpful, just great service

WILFRED M. 
Rating:
5.0

Customer did not leave a comment.

Arlene I. 
Rating:
5.0

Friendly and helpful customer service.

Julia L. 
Rating:
3.0

Customer did not leave a comment.

Pablo R. 
Rating:
5.0

Customer did not leave a comment.

Jarrett W. 
Rating:
5.0

Customer did not leave a comment.

orfali R. 
Rating:
5.0

Customer did not leave a comment.

Brenesly G. 
Rating:
1.0

Customer did not leave a comment.

Verlaine D. 
Rating:
4.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Great Overall Service!

Ernest D. 
Rating:
5.0

I went to this location because they had a pickup truck in stock. I was surprised that I had to take a small box truck at the same price because I didn't have a Florida drivers license.

hampton P. 
Rating:
5.0

Great customer service! The vehicle check engine light is on and ac intermittent. But overall service was great.

Ernest D. 
Rating:
3.0

Customer did not leave a comment.

Roxanna C. 
No reviews have been submitted for this location.

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