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Gerald C.
Customer Reviews for Davenport Chevron 27
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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A little expensive, my opinion.
Alberto R.Convenient location for us to pick up the truck; great that even though it was a Father's day it was open. Thanks to Josh for all his help when my phone did not get signal and helped me out to complete reservation. Excellent service !
Jose F.It was a drop off location. I asked the gentleman working there if I could get any paperwork or a receipt and he said it would email to me. Thats the exten of my experience.
kyle S.To small of a place to maneuver around
Andrew S.Excellent customer service!!
Alberto P.The "virtual" check in experience was terrible. Took way too long. And I was asked for documents I didn't know I would need.
Steven G.Everything was good!
Elaine M.great customer service
paul C.Everything was excellent.
Joel P.The guy that was working was kinda rude and acted like he didnt wanna be there. When we walked in he was eating a sandwich and didn't bother to even greet us or even put his food down. It was kinda gross. I definitely won't be using that location again. Then when I went to return the truck the app would not work at all. Not on my phone or my partners phone. The photos would not load at all. Ended up having to go through the website. But it took a good hour to get it done so we could return the truck.
Niccole S.the truck i was initially assigned i could not take it with me because the keys were missing. had to be assigned another truck. attendant was very helpful and respectful.
Fernando V.Nice people with well maintained equipment
Salvatore M.Excellent customer service, wonderful staff and facility, satisfied customer!
Eric R.Gas was not where they said when I went to take a picture of it via the link it was to late because I had ti go. Park my car in a hotel pking lot they won't let u park at the facility they told me after the fact
Daniel D.Great service
Diane B.Online reservation showed the cost would be $40.44. They tried to charge me $86.51 adding several insurance fees. Insurance is more than the rental???? Still trying to get the charges corrected.
Leon P.It is just hard to get to when coming from north of location.
Kenneth T.On May 2nd 2022 at roughly 07:50AM. I walked into the Uhaul/Chevron located at 44039 US-27, Davenport, FL 33897, there was no one else in the store upon arrival. Let me tell you, this was one of the worst experiences I ever had. It took over an hour just to get the Uhaul truck I reserved in advanced. The 1st truck assigned to me (DC 2557) was blockaded by other Uhaul trucks. The attendant couldn't find the keys. After this, she attempted to re-assign me a new truck (DC 2657Y). The system went down. It took 40 minutes of troubleshooting for her to cancel my 1st truck and get me on the 2nd one. It took 40 minutes because she helped every other customer around me instead of helping me first. Afterwards, I was able to inspect the truck at approximately 08:58AM. It was filthy and covered in love bugs all over the front. The inside was dirty/sandy, and there was trash in the cupholders. I could have let all of this go until I saw the bill she handed me for the 2nd rental. I was charged an additional $50 for YOUR Uhaul mistakes. I will never come back to this Uhaul and I will tell every single person I know just how awful this experience was. If I could rate 0, I would.
David K.U-Haul messed up my reservation. Could not get my truck until a later time because the location doesn't open until later. No one told me that until the morning of. And my reservation was never completed by the gentleman that I talked to. NOT HAPPY WITH U-HAUL AT ALL!!
Darin L.Unfortunately the gas gage did not work properly and I over filled the tank
CONNIE C.Have a backup option when the attendant is solving an issue with a customer and there are other customers who completed the mobile check in and are just waiting to pickup keys.
Miguel C.My only issue is lack of pickup trucks. I reserved a U-Haul a month before picking it up. I reserved a pickup truck and when I went to pick it up I was told there were no pick ups available at multiple locations nearby, until after April 12th and I wouldn't need it at that point. Though I had reserved it at such an early time, I was highly disappointed about that. However, I still was able to get a cargo van. Not what I had reserved but was still clean.
Andrew A.Dropped off at 11:00 p m and they were closed. It went well.
bill W.Nothing I can think of now. My move went very good except for the 1.5 hour wait for a new tire to be installed before I got out of Clermont, FL.
Wayne Y.Vehicle took multiple attempts to turn-over the engine and start up. Franchisee was rude and abrasive; used profanity and was incredibly unprofessional. Location was dirty and completely unkept. I will never use Uhaul again and will take every chance to encourage others to avoid using this service.
Alexander F.The employees are awesome here
Sandy C.The return was a bit of a hassle. I would have rather returned the truck to a U-Haul store.
Bryan E.Give the cashier some backup help. She was swamped when I went in to make a reservation.
Ricardo L.Friendly and very knowledgeable
COLETTE H.Nothing to add except Linda was very professional,helpful and can't thank her enough for helping me through the process
renwick C.The woman who operates this gas station and rental location is the most wonderful human that you could ask for. She is kind she is respectful to all it's respectful to all and I would rent again from her any day
DONNA J.The lady behind the counter was very pleasant and informative. Awesome customer service!!!
BRUCE S.they went out of their way to help us out. wrong contracted vehicle, wring gas and so on, gave them a load of extra work.
ARIS A.The trailer was dirty inside and was overall in pretty rough condition. Have had much more well maintained and cleaned trailers from Uhaul before.
Michael D.Needs a better picture showing available parking, gas, groceries.
Mark S.The customer service was a 10! What a wonderful human being!
DONNA J.Equipment was bad.
LOUIS M.It would be great to be able to pay with debit cards
BRYAN R.The counter person was very helpful and quick.
WAGNER R.Awesome store with great personnel
RANDALL P.Linda was FANTASTIC. Great customer service. Truck wasn't the cleanest and Linda took care of it going ABOVE & BEYOND. Friendly, accommodating and Professional. I will rent from U-Haul Chevron 27 again. Thanks and see you again in a few weeks.
MARIE-CRISTINA G.While the supplies I was looking for were not available, the customer service I received was excellent, making sure I had what I needed.
MARSHALL O.Great service from the owner
EDUARDO M G.Charged for gas when I filled up and the agent was very rude and nasty
JESSICA M.Trucks are highly gas guzzler.
JUANE C.Fix the fuel gage. I ended up over filling the gas tank and wasting $40. While filling I stopped and checked the level several times, then when it was over $67 I stopped and knew something was wrong. When driving back it magically ticked over to a almost full tank.
Brandon H.Linda was extremely helpful! I have been very apprehensive about this move and she made it so easy and even threw in a free cup of coffee! She really set me up for success and it was nice to be able to return the keys to her that same evening once the job was completed! Would highly recommend!
REBECCA E.Everything was fantastic!
PAUL W.