Comentarios de los clientes para Dave Howell Tires

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Dave Howell Tires

Clasificación general:

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Keith M.
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El cliente no dejó un comentario.

Jason C.
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I wasn't happy about the $21.00 "After" hours drop-off fee. I paid for an extra day of service, brought it back early and then got this fee. I have used U-haul several times over the years and never seen this. What is the point in the after hours drop-off box? I would honestly like my $21.00 refunded.

Luis R.
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No receipt!!!! I cannot get paid without one. I called about it the day after and they still haven't sent it.

Christopher M.
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No comment

glenn B.
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El cliente no dejó un comentario.

Luis D R.
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Great Service.

Michael P.
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I called Customer Service and reserved a U-Haul Truck at a certain location. I was told that the truck was available at that location. Went to pick up truck and it was not there. I had a limited amount of time. Then was sent to a far away location. I ordered blankets, which were not available at that location. Then had to go to another location. Will never have use U-Haul again. We also filed the tank up to where it was before dropping off and then got charged a 17.17 refueling fee. This was a scam. U-haul is a horrible company. Also, personnel are not well trained. Never again.

Regina M.
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El cliente no dejó un comentario.

Carla S.
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El cliente no dejó un comentario.

Jackson H.
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Dolly right light and fender was damaged. No other dollies available. I used magnetic tow lights anyways, but the dolly should have been in better condition.

Joesph G.
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Answer your phone's. Never could reach a single person on phone. Had to physically go and reservation was a disaster. Terrible terrible customer service.

Alex T.
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I ordered 10 of the moving mats and the guy who signed me out said he had none. I was breaking down a sunroom and transporting it 60 miles with no protection. I was pretty concerned leaving for the job. So you'll understand my frustration when we arrived home I had 1 big window, 1 of the smaller windows and a skylight shattered. I believe having the order correct would of drastically reduced potential damage. My experience not great and prolly out atleast 400$. I did think I ordered an accidental protection??

Thomas S.
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El cliente no dejó un comentario.

Stefanie M.
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Equipment was not ready. The truck was not clean or ready for rental

William P.
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Site was open but rep was not there. One of Dave's employees was helpful though. Check in process was difficult. Order not associated with account. Not intuitive with dropping off at different location. Constant answer questions take picture answer questions take another picture. Called and cust serv, tech support, and dispatch was very helpful... but why 3?

Russell O.
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El cliente no dejó un comentario.

JOHN S.
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Experience would have been better had the website worked. What should have taken 5 mins took almost an hour dealing with the website. Overall very aggravating reservation.

Neil S.
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El cliente no dejó un comentario.

Gerald Y.
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El cliente no dejó un comentario.

Tammy D.
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Everything was great except the door wouldn't close all the way because the bottom handle was missing

Anibal M.
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El cliente no dejó un comentario.

Karen P.
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El cliente no dejó un comentario.

Quincy P.
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My experience with this company was the best ever!!! Thanks ?? Quincy

Joseph B.
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No paper contract. Took 15 minutes to get everything done when I had a reservation

Daniel W.
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Emailed receipt took over a week to get and when I received the receipt it was a $0 receipt. This was a business expense and I needed a dollar amount I paid on the receipt for expense purposes. I called and emailed but had no luck getting the receipt I needed.

Kevin H.
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El cliente no dejó un comentario.

Donna C.
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Not all people have the luxury to check in via phone or can return during business hours. This rental from the start was a BIG HEADACHE. I had to call numerous times to get this rental and to check it in like I told at least five customer service representatives I will not use U-haul in July when I move. Thank heavens for David Howell's tires for assisting me w check in because my the fifth call I was upset.

Darnell T.
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El cliente no dejó un comentario.

Terry K.
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Keep up the good work.

Jazmin C.
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El cliente no dejó un comentario.

Demarius H.
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El cliente no dejó un comentario.

Demarius H.
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El cliente no dejó un comentario.

latrina P.
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El cliente no dejó un comentario.

Dan D.
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Poor service, poor attitude and overcharged. Had done some research before renting a unit in Pensacola and purposely avoided this place because of bad ratings. Was discouraging to arrive in town and learn my order had been switch to this place without me knowing. Equally discouraging to see all the negative rating were true.

Kenneth B.
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El cliente no dejó un comentario.

Timothy S.
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I will not go back to Dave Howell Tires to rent any Uhaul. I had my contract, cue led in and still had to wait nearly 30 minutes because they did not have my information. They asked of I wanted the Insurance, and I said No, but they still charged me for Insurance. Too bad because they are close to my residence. I will be better off driving past them to rent at a different location.

Mary C.
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El cliente no dejó un comentario.

Andrew V.
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El cliente no dejó un comentario.

Stephen H.
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El cliente no dejó un comentario.

Chris B.
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I rented a trailer and everything was good until I tried returning it. The location never checked the unit back in so i received a email from Uhaul then when I worked through that, I was charged an extra $15.00 for cleaning. Not sure how they knew it was dirty when they didn't even know it was returned and for the record, it was cleaner than when I picked it up. Lesson Learned!

rodney K.
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highly recommend this location

Doug B.
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Checked in the trailer a day early and asked for a receipt and they said I would get one via email. Two days later Uhaul sent me an email asking where their trailer was. Dave Howell Tire's had not completed the paperwork so no one knew it was on site until UHaul called and so did I. They then checked it in and all was good. I read in line in their reviews that this had happened with them before. Just do your job and enter the info in the computer.

william O.
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Not organized and did not check in and close account for add 4 days

william O.
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I dropped off this vehicle and another one and a tow dolly on 2/13 at 2:45 Pm and I went in and gave the keys to the person at the counter. Asked if they needed to check vehicles for all equipment and supplies I used and they said they would take care of it. After prompting they took my name and number if any questions. The receipt shows it was returned at 745 and actually was 2:45 pm. The larger of the 2 vehicles and tow dolly are still not showing returned more than 2 days later.

Anthony R.
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great no need to change anything.

Kevin C.
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El cliente no dejó un comentario.

Fernando B.
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Made my life easy. Rock on

marychelle O.
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The first one we went to on Davis Hwy have plenty of 15 feet trucks but send us somewhere else because he was trying to get rid of the 26 footer. Terrible service.

Beth H.
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Fast and friendly!

lynwood carroll D.
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Good service

Ashley H.
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El cliente no dejó un comentario.

Margaret D.
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Everyone was very helpful and courteous. Keep up the good customer service.

Richard A.
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Better experience here.

William L.
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Did not have the dolly, furniture movers or moving blankets I ordered WEEKS prior to pickup.

Jaime S.
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Upon picking up the truck we were treated poorly. The truck was dirty, smelled like popcorn, and the back wasn't swept out. When I wanted to extend the truck I was cursed at and hung up on. Very poor customer service!

david H.
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El cliente no dejó un comentario.

ZENDA S.
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El cliente no dejó un comentario.

Carrie M.
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El cliente no dejó un comentario.

CHRIS N.
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Fast and Friendly service...I will use them again for my hauling needs.

JOEL THADDIUS W.
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the van was clean, but the floor near the roll up door had some grease om it. The fellow who took care of me was courteous and friendly.

Mike H.
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Truck was not at location I was told it would be at, Did not have the hand trucks i ordered and did not try to find any. Made the move a lot harder and time consuming.

Todd H.
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El cliente no dejó un comentario.

Kerry C.
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El cliente no dejó un comentario.

cedric L.
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El cliente no dejó un comentario.

john J.
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Nothing

Misty L.
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Clean truck. Especially ash tray. Have dollys on hand.

dana B.
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Great location - very close to our office. Great service! thanks!

Summer W.
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El cliente no dejó un comentario.

john K.
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El cliente no dejó un comentario.

James S.
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El cliente no dejó un comentario.

Mark W.
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I reported the swaying and they said that they would look into it.

JOAN H.
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It took over half hour for him to get us on our way without the paperwork. He couldn't printit. Truck was pretty beat up, lots of scrapes and dings and inside dirty and someone's headband was in drink holder etc. Rough ride too. Get the guy some training so he doesn't have to keep getting out and starting over asking for same info over and over.

David S.
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There were no blankets available for my order and the truck had not been swept out.

Christopher S.
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The only thing I would complain about is there was some kind of trash/debris in the trailer. It was not cleaned. the equipment was in good shape and worked fine. the people were great too.

lowell M.
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Great service!

Patrick H.
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El cliente no dejó un comentario.

Jeffrey I.
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Had to go to 2 locations to pick up the trailer.

steve G.
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El cliente no dejó un comentario.

Charles S.
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El cliente no dejó un comentario.

John C.
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Had to clean inside of the trailer before I could use it.

Samantha H.
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El cliente no dejó un comentario.

Robyn R.
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A rental required location and wasn't told until morning at pickup location that I'd have to go somewhere numerous miles away. Back of rental had glass all in the bed. Return was set at a unagreed time, thankfully caught that in time. Overall not the best experience ive had with U-Haul.

Sean B.
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El cliente no dejó un comentario.

Stephen B.
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El cliente no dejó un comentario.

jeff B.
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They need to do safety checks on the trailers to make sure everything is up to standards, I rented a car hauler trailer and one of the tire straps was have worn 1/2 through. This trailer should have not been rented out but I had to use it that way as we discovered this when we got the car on the trailer.

bryan N.
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Train people better on how to rent out trailers, . Auto brake on trailer made a bump sound when taking off at a red light ! Maybe something wrong with it !

James S.
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El cliente no dejó un comentario.

jeff B.
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Make sure they mark the trailer as returned when I brought it back they did not mark it down as returned and I got a call from a lady today asking if I was still using it and I said no that it was returned the same day it was rented, and the guys who rented it to me saw me dropping it off and waved at me. So why did this not get checked back in ? Did someone NOT do their job ?

CAROL M.
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I would never recommend this location to anyone. Very rude, inconsiderate, & inattentive workers. They acted like I wasn't even standing at the counter!

Pamela K.
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El cliente no dejó un comentario.

Jessie W.
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Went smoothly. Had no problems at all

James P.
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Make sure the trailer is attached to vehicle properly and doesn't come off the vehicle like mine did!

diane L.
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Fast, friendly and efficient

Rhonda M.
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Our 4 day rental turned into a 2 week rental due to delays with our house closing. The folks at Dave Howell Tires were extremely nice and professional about all of our constant delays. It was a situation that was out of our control. I'll definitely recommend them to anyone that has Uhaul needs.

Kelli B.
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El cliente no dejó un comentario.

Donna S.
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The personnel was very welcoming- helped hook it up and made sure everything was working.

GARY O.
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I found the people at this location to be wounderful in every way especially the gentleman that helped hooking up the trailer, he loved what he does and it showed in his attitude. I will return to this location

Rick F.
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This was not my initial choice of location for pick up. The staff at location were very nice and personable. Business needs to clean up reception area, dingy and unkempt. No display of add on sales for moving merchandise. I am aware that the primary business has a renowned reputation for for customer service and did not fail. There was no prerental inspection- this would have been nice as there was graffiti on back door not noted on contract. I would use them again.

Richard B.
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El cliente no dejó un comentario.

Faria M.
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The people there were very friendly and welcoming but the truck was not very clean

No se han enviado comentarios para esta ubicación.

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