Comentarios del cliente para Darrels Garage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Darrels Garage

Grado total:

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ANDREW S. en

Grado:

Was very close to my home

Walter P. en

Grado:

Staff was not friendly. It felt like it was a nuisance or undesirable for us to be there as customers. Location was dirty and smelly with at least 4 cats roaming around. Facility opens 8:30 but no one is there for uhaul service until 9:00. Will never give them my business again.

roberto v. en

Grado:

El cliente no dejó un comentario.

Nick C. en

Grado:

The Uhaul rep was 10 minutes late to work. I had a 0900 reservation and she was called by the man at the front counter to come in since someone was there.

Paula M. en

Grado:

El cliente no dejó un comentario.

Roland D. en

Grado:

Could not find anywhere to park the uhaul. Had to park in front of a side gate even though the instructions said not to.

GEORGE A. en

Grado:

El cliente no dejó un comentario.

Javarrien D. en

Grado:

The truck wasn't full when I got it but they charged me 30 for not filling up.

George H. en

Grado:

El cliente no dejó un comentario.

Meyker R. en

Grado:

The pick up location told me that 24/7 share is only after hours and that U-Haul has a glitch mind you I’ve used already plenty of times so I know how it works but she insisted even after I was fully completed and giving the truck number thru the app she still made me wait 30 to get me the truck for no apparent reason specially since I was starring at the truck the app says was reserved me honestly felt very mistreated and discriminated against

Susan T. en

Grado:

El cliente no dejó un comentario.

Linda C. en

Grado:

El cliente no dejó un comentario.

Jose S. en

Grado:

El cliente no dejó un comentario.

Susan S. en

Grado:

It was very convenient to our home. The gentleman came out and unhitched the trailer immediately, no fuss, no muss! I said it wasn't clean, but it is a garage area, so I didnt really expect that.

Dennis L. en

Grado:

El cliente no dejó un comentario.

Tom M. en

Grado:

El cliente no dejó un comentario.

Jeffrey H. en

Grado:

It was a little sketchy and had three cats in the office and it smelled like it.

WALTER G. en

Grado:

El cliente no dejó un comentario.

Kimberly S. en

Grado:

The inside of the truck was clean. However, the truck itself was all scratched up. This location is NOT a 24/7 truck share location. The site wouldn't let me get through the process of getting the truck. So, I had to go in. The lady there who does the U-Haul contracts didn't get there until after 9am. While she was friendly, that doesn't make it okay that the truck was not available when I was told it would be. It was actually still blocked in and locked behind the gate. I was told that they were not informe that I was doing a 24/7 truck share pick up.

John N. en

Grado:

El cliente no dejó un comentario.

Vance C. en

Grado:

I was left in the Mountains of Dalton Ga with No tow with fire to trailer for a long time. I had no service from 3:45 pm to 11:00 pm with a baby 6 months , grandson 5yrs: and a passenger with Lupus and chronic illness , wife , daughter .

Jose R. en

Grado:

The location was closed and mostly fence with no clear sign to the front since it look like a multi-used facility and your web app where I can go to report that the vehicle/ trailer have being drop off didn’t work. No one the next day send a text or message to inform that they received the item. Besides that I will used U-Haul again

Alessandro M. en

Grado:

El cliente no dejó un comentario.

Anna E. en

Grado:

Well thank you very much I received excellent service and I would recommend you to anybody y'all have a great day thank you

James H. en

Grado:

El cliente no dejó un comentario.

Gail M. en

Grado:

El cliente no dejó un comentario.

Kaylee F. en

Grado:

uhaul was probably the easiest part of my moving process

Melissa B. en

Grado:

It took 30 minutes for the approval process to gain access to the key for my U-Haul. I was very dissatisfied with this as I had movers waiting for me that I was paying by the hour. Just know, you need to make at least 30 minutes of time to be able to gain access to your truck. It will not be ready for pick-up at the time you selected.

Edward C. en

Grado:

El cliente no dejó un comentario.

Steven P. en

Grado:

When I called to let them know I was running behind schedule for drop off, I was told that they were expecting the auto transport that evening and that I just need to drop it off on the grass in front of the business even though they would be closed. When I picked up the trailer in fort Myers I was told if I didn't get to Tampa by 5 pm it was alright to just return the trailer the following morning.