Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Key cur poorly resulting in difficulty unlocking and starting truck.
Stephen Goodnow
Rating:
5.0
Customer did not leave a comment.
Jeffrey Pursey
Rating:
5.0
Customer did not leave a comment.
Alex Somerville
Rating:
5.0
The pullout ramp was extremely short and my brother fell multiple times trying to go up and down it at such a high angle. Most ramps are longer so the ramp isnt a falling hazard. Making this known would be good to know before renting this truck.
Amanda Bartels
Rating:
5.0
Friendly kind and helpful!
Rebecca Edwards
Rating:
5.0
They are always friendly and helpful
Paul Welch
Rating:
5.0
Customer did not leave a comment.
MARK kubiac
Rating:
5.0
Customer did not leave a comment.
Dennis Lojek
Rating:
5.0
Customer did not leave a comment.
Mariela Borucki
Rating:
5.0
Customer did not leave a comment.
Timothy Knapp
Rating:
5.0
Customer did not leave a comment.
renee brown
Rating:
5.0
Customer did not leave a comment.
Rockey GAIZI
Rating:
5.0
The owner was very helpful and nice very good.
Brian Kagen
Rating:
4.0
Customer did not leave a comment.
nancy frye
Rating:
5.0
Make the website easier to check out when at the dropp off location. I went over my miles by 7 miles and the website would not let me check it back in. Very frustrating as my credit card was already on file for the purchase
Pamela Moffit
Rating:
5.0
Just miles away from my destination - great service center - cannot say thanks enough!
BILL IRELAND
Rating:
5.0
Customer did not leave a comment.
Mary Doran
Rating:
5.0
Customer did not leave a comment.
Pamela Tressler
Rating:
4.0
Customer did not leave a comment.
CRAIG JACH
Rating:
5.0
Darrel’s was great, nice people and very helpful, was in and out quickly
Elmer Lerette
Rating:
5.0
Drop off process was fast and efficient!
Lori SCHWARTZ
Rating:
5.0
The whole overall experience was amazing!
William Pollard
Rating:
5.0
Another great rental experience at Darrell’s Maxi Muffler. Friendly, knowledgeable and helpful staff.
Mark Kent
Rating:
5.0
Customer did not leave a comment.
aubrey walker
Rating:
5.0
People were very nice. Made the process easy.
jay holmes
Rating:
5.0
Friendly and knowledgeable staff. Great rental experience. Will definitely rent from this location again!
Mark Kent
Rating:
5.0
Customer did not leave a comment.
Malinda Lerma
Rating:
4.0
Customer did not leave a comment.
Zachary Bonnema
Rating:
5.0
Customer did not leave a comment.
del sahr
Rating:
4.0
Customer did not leave a comment.
Jean Pitre
Rating:
5.0
Darrel’s Muffler was great.
The online reservation system was confusing .
gary drianville
Rating:
5.0
Customer did not leave a comment.
Beatrix Donovan
Rating:
5.0
They were Great
Jerry Pipkin
Rating:
5.0
Great experience.
daniel vansickle
Rating:
5.0
Customer did not leave a comment.
Paul Welch
Rating:
5.0
Customer did not leave a comment.
Forest Keisler
Rating:
5.0
Darrell was so accommodating to us. We had a last minute change and needed a bigger trailer. He had one that was going out the following morning and was kind enough to take us at our word that we would have it returned by the end of the day, which we did. We had recently moved to the area and didn't know anyone. It was such a small town kindness that we really appreciated. Thank you Darrell!
Susan Keyes
Rating:
5.0
Great customer service. Knowledgeable and helpful staff. I would definitely rent from them again.
Mark Kent
Rating:
5.0
Customer did not leave a comment.
Tom Smith
Rating:
4.0
There was dirt on the outside of the vehicle which I don't really mind but the website asked me if it was clean and said that there would be a charge if it wasn't returned clean.
Also the cupholder was broken.
Justin Biggers
Rating:
5.0
Customer did not leave a comment.
Larry Enos
Rating:
5.0
Customer did not leave a comment.
Tim Knapp
Rating:
5.0
Customer did not leave a comment.
Randall Swanson
Rating:
5.0
Darrell’s is a excellent location. Staff is super friendly and professional. I would recommend this location to everyone. Very pleased.
Kent Taylor
Rating:
5.0
Customer did not leave a comment.
Suzanne Allers
Rating:
3.0
Customer did not leave a comment.
Linda Hartman
Rating:
5.0
Customer did not leave a comment.
Steve Hartley
Rating:
5.0
Customer did not leave a comment.
Joy Solanskey
Rating:
3.0
N/A
Frank Prano
Rating:
5.0
Customer did not leave a comment.
William Wrubel
Rating:
5.0
Customer did not leave a comment.
Craig Henriksen
Rating:
4.0
Computer training
Jack Williams
Rating:
5.0
They were very helpful with the equipment. They made the process very easy.
Thomas Ryan
Rating:
4.0
They were friendly and accommodating. The equipment was ready when I arrived.
Bruce Leach
Rating:
5.0
Nothing it was fine
Kory Larive
Rating:
5.0
Customer did not leave a comment.
Christian Bannan
Rating:
5.0
Customer did not leave a comment.
jems Ruehrup
Rating:
5.0
Website needs work, downloading license was slow.
william woods
Rating:
5.0
Customer did not leave a comment.
Charles Ballard
Rating:
5.0
Customer did not leave a comment.
Tim Knapp
Rating:
5.0
Customer did not leave a comment.
Agnes Mallia
Rating:
5.0
Very friendly and easy to do
frank harris
Rating:
4.0
Customer did not leave a comment.
JOHN SLACK
Rating:
5.0
Customer did not leave a comment.
Robert Cotton
Rating:
5.0
It was perfect and convenient. Thank you for making our day so easy!
sandra hunt
Rating:
5.0
Customer did not leave a comment.
Cindy Wellen
Rating:
5.0
Owner was friendly and the location was convenient
MARTHA ANN
Rating:
5.0
Customer did not leave a comment.
JANNETTE PAISLEY
Rating:
5.0
Customer did not leave a comment.
Glenn Gunlock
Rating:
5.0
Customer did not leave a comment.
karen kersh
Rating:
5.0
Customer did not leave a comment.
David Wallick
Rating:
5.0
Easy return and friendly service.
Patrick Hentschell
Rating:
5.0
I am always satisfied with uhaul rentals. The equipment is well designed, well maintained and easy to use.
Darrell's is my local dealer and a very good dealer as well. I don't now of anything that could make the rental experience any better than it already is.
Daniel Meloche
Rating:
5.0
I dropped of after hours so did not see anyone
The truck front tire was horrible. Something is wrong with it. Had to get off freeway. I should have stopped but I was loaded and needed to get to location. I feel that some compensation should be given.
The rental experience was easy and great
Kent Taylor
Rating:
5.0
Customer did not leave a comment.
CYNTHIA KAUFMANN
Rating:
4.0
Customer did not leave a comment.
Bernie Bauer
Rating:
5.0
Customer did not leave a comment.
Anthony Bonanni
Rating:
5.0
Customer did not leave a comment.
Paul Schmutz
Rating:
5.0
Customer did not leave a comment.
Edward Jordan
Rating:
3.0
Customer did not leave a comment.
Todd Savoie
Rating:
5.0
Customer did not leave a comment.
micheal race
Rating:
5.0
Great customer service, no waiting . They even hitched the trailer up when I picked it up and unhitched the trailer on return.
Alexander Somerville
Rating:
5.0
Customer did not leave a comment.
RANDALL ALBRITTON
Rating:
5.0
Customer did not leave a comment.
Allen Hubbard
Rating:
5.0
Very good customer service !! Trailer was ready as soon as we pulled in
Thank You
Ted
Edward Beckley
Rating:
5.0
Customer did not leave a comment.
Eugene Herriman
Rating:
5.0
Customer did not leave a comment.
Debbie Schmidt
Rating:
5.0
Customer did not leave a comment.
Zachary Jewell
Rating:
5.0
Great service!
Friendly staff
SUSAN LYNNE OLDANI
Rating:
4.0
Convenient drop off and friendly staff
KIMBERLEY ANN SUHANIC
Rating:
5.0
Customer did not leave a comment.
PAUL LYNN HANSEN
Rating:
5.0
Customer did not leave a comment.
JERRY GLENN RITCHIE
Rating:
5.0
Customer did not leave a comment.
JASON THOMAS KOEPKE
Rating:
3.0
Customer did not leave a comment.
ROBERT DEXTER MOWATT
Rating:
5.0
I have no complaints the entire process was smooth and enjoyable. Thank you for all your help with my move.