Customer Reviews for Daniel Ace Hardware
(Distribuidor de U-Haul del vecindario)

605 comentarios

115 Colony Center Dr   Woodstock, GA 30188
(Hwy 92)

(770) 924-5818

Horarios de la ubicación

  • Lun.- sáb.: 8:30 a. m. - 5:30 p. m.
  • Dom.: 11:30 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(770) 924-5818

115 Colony Center Dr
Woodstock, GA 30188
(Hwy 92)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- sáb.: 8:30 a. m. - 5:30 p. m.
  • Dom.: 11:30 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

reg B. 
Clasificación:
5.0

Keep these employees, they are AWESOME!

JESSICA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY N. 
Clasificación:
5.0

The initial mileage was Recorded wrong. When I tried to correct it the online software would not allow it. When I got to my destination I could not check the truck in immediately and had to wait a few days.

Lewis V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Franklin B. 
Clasificación:
2.0

Lights not working well. Trailer had some pine straw in it and melted crayon in bottom.

Robert H. 
Clasificación:
1.0

We blew out the rear back passenger aged tire, almost rolled the trailer. Could mot get U-haul to answer their phone for 2 plus hours, went to the website, still no response. Had to call customer service to book a new service, they immediately took the call, but could do nothing, called that again and found a cs who did a transfer and stayed on the line with us and finally got a response. The response repair truck got there in 90+ minutes. The whole process started at 5:30 est and was finished around 9:30, pushing 10:00. My wife sat in the on ramp with entrance cars coming behind us and ongoing pushing 70 -90 mph cars beside us. We called our 3 kids and said goodbye to them and told where our will was and the combination to the safe and where the bank lockbox key was as those cars were about 6 feet to the side of us. So there….

ALLAN J. 
Clasificación:
5.0

Daniel Ace is a great place. Always helpful and friendly. Gracias.

DAVID P. 
Clasificación:
4.0

Move check in desk to front to make process easier

JAMES O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek B. 
Clasificación:
5.0

Danny, you are the best!

Ken S. 
Clasificación:
3.0

When I got the truck there was a water bottle & A coffee cup in the cupholder didn't think anything about the items.. I never used the cupholder so I left them in there.. When I returned the truck I was received a fee for those items... Also the fee for the truck was not clear... Starting off at like $40.00 to $83.00 & then to $103.00

James H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mohammad N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim S. 
Clasificación:
4.0

I only found out that I had to return my rental at this location AFTER I was at the location listed in my paper contract. It would have been nice to have a phone call to let me know that the return location had changed.

Gerard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve G. 
Clasificación:
1.0

Rude, horrible customer service. If you don't want to work, retire

Peter R. 
Clasificación:
4.0

Just odd that a Ace Hardware would also be a Uhaul pickup location. If the staff is busy doing something else it would be difficult to get assistance.

William M. 
Clasificación:
5.0

Extraordinario servicio al cliente

Brett R. 
Clasificación:
5.0

Your representative your not there. But the gentleman from Ace hardware helped.

SAMUEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold F. 
Clasificación:
1.0

Has the equipment available as promised. If not, you go to a different location and pick it up.

James M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharlyn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Graham H. 
Clasificación:
5.0

Easy to work with - fast transaction. All good!

Steven G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon R. 
Clasificación:
4.0

I couldn't find the drop box for the key so I asked the cashier where to drop it off and he said to just leave it with him; I didn't feel very confident about that. He also wasn't wearing a mask.

EMILY S. 
Clasificación:
5.0

We rented in person. Ace hardware had connection problems with both the reservation and the pick up. Other than that all was great.

ROB S. 
Clasificación:
5.0

Was in an Ace Hardware store so had to wait a minute to get someone to help but was pretty easy.

Barry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVE E. 
Clasificación:
3.0

El cliente no dejó un comentario.

fatimah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vic C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SIDNEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
3.0

Truck was clean but there were issues with the steering wheel

atinc S. 
Clasificación:
5.0

Check in took a very long time due to computer issues but overall a very good experience.

Glenn B. 
Clasificación:
5.0

The place was great but the truck needs to be serviced

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristian E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristian E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jean-Michel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
5.0

Very nice people.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

George B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raefe W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
5.0

Actually - no improvements needed. Staff did an excellent job of walking me through each process step - from vehicle selection to inspection, payment and refueling.

Todd A. 
Clasificación:
5.0

Rented from them a few times always great experience will recommend anybody to go there great service

Seth B. 
Clasificación:
1.0

The person who rented the uhaul before us did not return the keys, so we had to wait over and hour past our pickup time to receive our uhaul. It delayed our entire timeline for moving to another state. I'm extremely dissatisfied.

Samantha W. 
Clasificación:
5.0

Thank you for such great inventory, service and professionalism. I'd go out of my way to use this location again!

Glenn M. 
Clasificación:
5.0

GOOD PEOPLE

kyle W. 
Clasificación:
5.0

Great people to do business with. Very friendly and knowledgeable.

Jean C. 
Clasificación:
2.0

Overcharged. When I got in the truck speedometer read 85683 not 85682. I drove 26 miles and put slightly over 3 gallons in the truck an 1/8 mile from u-haul. I was charged for 2 more gallons. I was told the truck gets about 10 miles/ gal. Where did the other 24 miles come from? I expect to receive a credit for $ 7.99 on my AmEx or I will put it in dispute. It doesn't sound like much but if you did that to all your customers, you would rake in millions a year, don't you agree?

Stewart S. 
Clasificación:
5.0

I should have looked at the gas before I left. It said that I had 3/8 of tank on the paperwork, but I only had less than 1/8 of tank left. Which was left than 50 miles. So as soon as I left, I had to fill up.

Virgil M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda M. 
Clasificación:
3.0

The attendant checked The trailer's lights and I later found out that the right turn signal on The trailer did not work. One of the tires was also low on air which made the trailer wobbly and unstable, this also affected fuel consumption.

Ray J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob F. 
Clasificación:
2.0

reserved online; Daniel Ace personnel had no idea what they were doing. Asked same questions 3 times; appeared to be rebooking it - took 40 minutes to pick up. Could not address questions regarding payment of tolls;

Karen C. 
Clasificación:
1.0

I rented a truck to be picked up “between noon and one o'clock”. I arrived at 12:15 to be told my truck had been rented to some one else because they showed me as a no show based upon having scheduled my pickup at 1:00 AM!!! Then, I settled for a trailer. It took an hour to do paperwork because their computer was on the blink. Finally, I ordered pads and was charged. Yet, they did NOT put the pads in the trailer. After all of this, they charged me to buy an adapter for my trailer lights as I did not bring my adapter since I expected to pick up A TRUCK!

Robert W. 
Clasificación:
5.0

I appreciated the after hours drop off. Receipt was emailed to me the very next day, which happened to be a Sunday! Great rental from beginning to end. ¡Gracias!

Michael Y. 
Clasificación:
5.0

Daniel was great equipment was clean and ready for pick up. Love quick dispatch.

Jose A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY W. 
Clasificación:
1.0

Their bill was incorrect/fabricated... It stated I should bring the truck back with 7/8 of a tank of gas. When I received the truck it had less, as it read just slightly more than 3/4 of a tank. When I returned the truck, I had just filled the tank to a level just a hair more than 3/4 of a tank (At a VERY similar level to which I had received it). They had the audacity to charge me for 3.5 gallons of gas at $3.25/gallon. First of all, I shouldn't have been charged anything for a so called "EZ Fuel Sales" !!! On top of that, what gave them the right to charge me that much per gallon? Yes, I know what the contract stated but that was in no way representative of the prevailing price in our Woodstock area which is now LESS THAN $1.70/gallon... I am furious... I live in The Woodlands subdivision nearly adjacent to the Ace Hardware where I rented the truck from. Trust me, I'm going to get the word out to the neighborhood to never rent U-Hauls from this store as they are nothing more than a bunch of con artists! William Keneely 678 491-9522...I trust you WILL call me?

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

Aside from some minor interior cleanup needs, vehicle was in great shape. Check-in staff was very friendly!

Bruce M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina S. 
Clasificación:
4.0

El cliente no dejó un comentario.

dolan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARREN B. 
Clasificación:
5.0

Great equipment and great service at the location people were very helpful. Definitely will be returning

Francisco Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

No complaints about the location, it was a great transaction . However I wasn't satisfied with uhaul selecting a reservation so far away, especially since you have to pay for mileage. It was an additional 18 miles, roundtrip, that I had to drive in the opposite direction to p/u and drop off. I made this reservation with plenty of time in advance, there should be more of an effort to locate a truck closer to my address.

Leticia C. 
Clasificación:
3.0

The truck leaked very badly I could not use part of the truck

JOHN H. 
Clasificación:
5.0

It was a great experience, the truck was clean had ample fuel Daniel was prompt and punctual to get me in and out, the drop off was simple and easy. This made my move easy and efficient, I'd recommend this location to anyone in the area coming or going

AARON L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELANIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
5.0

Close to home

KURT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony B. 
Clasificación:
5.0

No suggestions, they handled all our needs professionally and were very friendly

Patrick M. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATTY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nadine L. 
Clasificación:
5.0

Great experience. No complaints

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
No se han enviado comentarios para esta ubicación.

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