Customer Reviews for D&T Golf Carts
(U-Haul Neighborhood Dealer)

788 reviews

5602 E Mckellips Rd   Mesa, AZ 85215
(On McKellips halfway between Higley & Recker - north side of street)

(480) 833-0701

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 4:30 pm
  • Saturday:
    8 am–2 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(480) 833-0701

5602 E Mckellips Rd
Mesa, AZ 85215
(On McKellips halfway between Higley & Recker - north side of street)

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 4:30 pm
  • Saturday:
    8 am–2 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Ronald T 
Rating:
5.0

Customer did not leave a comment.

david l 
Rating:
5.0

Rented u-haul trailer. All the as fine.

Lowell a 
Rating:
5.0

Customer did not leave a comment.

Steve W 
Rating:
5.0

Just think the truck needs some work. Some very loud grinding noises.

Karen L 
Rating:
5.0

Customer did not leave a comment.

Jerald M 
Rating:
5.0

Customer did not leave a comment.

Pierre B 
Rating:
5.0

Great service.

David P 
Rating:
5.0

Customer did not leave a comment.

Peter B 
Rating:
4.0

Customer did not leave a comment.

Jon F 
Rating:
4.0

I had to wait a minute or two for the folks at the desk to return from lunch, but I would change nothing else. Very happy with the service, the team was spectacular and very kind.

Charissa P 
Rating:
5.0

Nothing

Lloyd G 
Rating:
5.0

Great customer service. Thank you

Brad P 
Rating:
5.0

The in person part was quick and easy. It was the app/online return that was difficult.

Bryant S 
Rating:
5.0

Good location lots of room for dropping off a truck and auto transport.

Steve O 
Rating:
5.0

Drop location was also a Golf Cart dealer so I got parts as well all good.

David L 
Rating:
3.0

Customer did not leave a comment.

Lynne A 
Rating:
5.0

The employee that helped me was so courteous and genuinely helpful and the store was extremely clean

Kenneth K 
Rating:
5.0

Customer did not leave a comment.

James L 
Rating:
5.0

Customer did not leave a comment.

BREM C 
Rating:
4.0

Customer did not leave a comment.

Jeffrey F 
Rating:
5.0

The staff told me where to bring the trailer. They then helped me unhook it and asked how it worked out for me.

Steve H 
Rating:
5.0

Customer did not leave a comment.

Milan S 
Rating:
4.0

Customer did not leave a comment.

Randal S 
Rating:
5.0

Customer did not leave a comment.

Joseph D 
Rating:
5.0

Customer did not leave a comment.

Shane L 
Rating:
4.0

Customer did not leave a comment.

Steve K 
Rating:
3.0

The AC in the truck was broken and it was 108 today.

Timothy L 
Rating:
5.0

Customer did not leave a comment.

Joe C 
Rating:
5.0

Customer did not leave a comment.

Naphetaly M 
Rating:
5.0

Customer did not leave a comment.

Doug M 
Rating:
5.0

Customer did not leave a comment.

Joshua L 
Rating:
5.0

Customer did not leave a comment.

Vincent H 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
1.0

The technician ignored me as I arrived.he was extremely involved with the girl watering the flowers outside.

DENNIS M 
Rating:
2.0

The service at the location was great at pick up, unfortunately I was over charged (charged for 2 days even though I returned the trailer within 3 hours), when I tried to call to have the charge corrected, I got answering machine and was never called back.

Phillip H 
Rating:
5.0

Customer did not leave a comment.

Sonia G 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

shane l 
Rating:
5.0

Customer did not leave a comment.

Keith W 
Rating:
3.0

No one was in the office during normal business hours. People in the adjoining business tried to help me locate the staff but they said the employee's car wasn't in the parking lot. Battery in the vehicle is going bad making it sluggish to start. Interior cab floor was full of pine needles.

Gregory C 
Rating:
3.0

Don't outrageously charge for fuel that was barely below the amount I left with. I put in $25 of gas to go 60 miles. Uhaul charged me and additional $50 + Ridiculous!!!!

wayne p 
Rating:
5.0

Customer did not leave a comment.

Larry J 
Rating:
4.0

Customer did not leave a comment.

Terri L 
Rating:
5.0

Return place was great also.

Adam C 
Rating:
2.0

They wrongfully charged me $25 for gas when I only went 8 miles and put 1 gallon of gas in. Haven't heard back on an apology and refund.

Ashley R 
Rating:
4.0

Customer did not leave a comment.

denice n 
Rating:
5.0

Easy rental process. Thank you !

jeff d 
Rating:
5.0

One ramp strap was missing. Left tip fender was out of rig and did not fold all the way up making it VERY hard to attach the rubber retainers. Jack did not go up as high as they usually do making it hard to get my hitch under the ball latch. The new vinyl coated cables that replace the chains is awesome!

Bill R 
Rating:
4.0

Customer did not leave a comment.

Nick K 
Rating:
5.0

This location was very nice and accommodating. Everything went smoothly.

JOHN G 
Rating:
5.0

All is good

Patrick W 
Rating:
2.0

I went there the previous day just a few minutes before 4pm, and apparently they close at 4pm on weekdays. I was checked in or checking in and two people were leaving the office. As they were driving by they stopped and told me they had closed. I replied that I checked in online and was going to try pickup online. She replied "Good for you!" In a condescending voice and drove off. I tried for 30 min to pick up to find out not available to pick up after hours. She could have just said "Online pickup is not possible because we didn't prep for it, and since we are already in our car and too lazy send you to another location or run back in and get the key because most of this is automated anyways, we're just gonna say come back tomorrow!" That would have earned a 5star review. Compared to wasting an hour total trying to pick up, wasting payroll and work hours it woulda been A+. I've spent maybe $1500 with u-haul the past couple weeks and plan on spending a few more thousand next week and more in the coming months. I don't expect much, I don't need brown nosing, just don't waste my time. The friendly auto location is by far the best, and apache sands was great too.

Brian T 
Rating:
3.0

Customer did not leave a comment.

Ryan P 
Rating:
5.0

Customer did not leave a comment.

GLENN S 
Rating:
5.0

Service was quick and easy

Cesar L 
Rating:
3.0

Customer did not leave a comment.

Ryan P 
Rating:
2.0

One tire had low air, agent pumped it up but was low the next day. Had to go back and have the tire replaced. They did give me one more day but had I pulled the trailer through the subsequent storm it could have been a nasty problem. the tire was anobvious problem and should not have been used.

ALEX R 
Rating:
5.0

Customer did not leave a comment.

valdemar g 
Rating:
5.0

Keep up the good work!

Rick M 
Rating:
5.0

Customer did not leave a comment.

Michael L 
Rating:
5.0

Appreciate all that work there. Great location. Thank You.

KIM K 
Rating:
4.0

Make the mobile app work easier

Roger S 
Rating:
5.0

Customer did not leave a comment.

Alicia S 
Rating:
4.0

Key code box for pickup

Michael R 
Rating:
5.0

Customer did not leave a comment.

doug l 
Rating:
5.0

Customer did not leave a comment.

dianne F 
Rating:
1.0

Building was run down and reeks of smoke. Long wait time. Didn’t have the equipment we rented (appliance dolly).

Tarik R 
Rating:
4.0

Customer did not leave a comment.

Christie M 
Rating:
5.0

Need to clearly state the ramp opening on 6x12 utility trailer is much smaller than 6 ft.

Ryan S 
Rating:
4.0

Customer did not leave a comment.

Wendy D 
Rating:
5.0

Customer did not leave a comment.

CATHERINE R 
Rating:
3.0

We received two separate phone calls to verify drop off on Saturday. I told them that we would be dropping off early on Thursday. The second caller was shortly after the first, both while driving. I have Bluetooth available, so that part wasn’t a big deal, but if we had been out of cell service this could have been problematic. When my husband brought the equipment back, after all that - they were not expecting it! Doesn’t seem like the right hand knows what the left hand was doing The equipment itself was fine.

Amanda H 
Rating:
4.0

Key fob would not fit in drop off box. Had to come back with key.

david l 
Rating:
3.0

Customer did not leave a comment.

Larry P 
Rating:
3.0

Hire people who are competent

Douglas B 
Rating:
5.0

Customer did not leave a comment.

John Y 
Rating:
1.0

I was locked out of truck called service they told me at 8pm that someone was coming to unlock truck at 10pm no one showed up called them back then they said at 12 am still no one showed up after waiting up till 2am .i called them the following morning to find out that whole time they weren’t able to get a hold of anyone that whole night please bring my account current due to the inconvenience please bring my balance to 0$

greg n 
Rating:
5.0

Very easy to use rental service. Online check in is the way to go.

Gabor E 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Keith W 
Rating:
5.0

D & TGolf Cart uhul best service, clean trucks and wonderful personal service, they are our go to Uhaul

christine l 
Rating:
5.0

Customer did not leave a comment.

Debbi M 
Rating:
5.0

Customer did not leave a comment.

Sandy F 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Customer did not leave a comment.

John C 
Rating:
5.0

Customer service excellent friendly and very helpful to my want and need only take minutes to rent and in my way

kilisitina f 
Rating:
1.0

Customer did not leave a comment.

Jason G 
Rating:
3.0

Customer did not leave a comment.

ROBERT V 
Rating:
3.0

Having customers scan their face and license is absurd. Won't use uhaul again because of this policy.

Chris S 
Rating:
5.0

Customer did not leave a comment.

Tanner S 
Rating:
2.0

Customer did not leave a comment.

Scott P 
Rating:
5.0

Customer did not leave a comment.

Gary M 
Rating:
5.0

Kudos to the one employee that stayed late so I could pick up the trailer

Ed B 
Rating:
5.0

Customer did not leave a comment.

John w 
Rating:
5.0

Customer did not leave a comment.

Omar K 
Rating:
5.0

Very nice sales person and efficient with paper work

Ryan B 
Rating:
5.0

Quick, easy and very affordable.

Brian S 
Rating:
5.0

Customer did not leave a comment.

Ashlee T 
Rating:
5.0

Customer did not leave a comment.

Tom G 
No reviews have been submitted for this location.

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