Customer Reviews for D&S Auto Sales
(Distribuidor de U-Haul del vecindario)

60 comentarios

8294 Firetower Rd Ste B   Pass Christian, MS 39571

(228) 864-1553

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(228) 864-1553

8294 Firetower Rd Ste B
Pass Christian, MS 39571

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 2 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

DAVE A. 
Clasificación:
1.0

The lady came one hour late for my pick up.It was for 9:00 she made it right before 10:00.I got not walk through on equipment or truck.Didn't show how to work.The truck was dirty inside and out.Even had food inside!

VICTORIA A. 
Clasificación:
1.0

Be open for business during their published operating hours. Or at least put up a sign that says where to park when dropping off a truck or trailer.

WILLIAM H. 
Clasificación:
1.0

El cliente no dejó un comentario.

AARON H. 
Clasificación:
5.0

Nothing at this location. However, I ordered a truck for a one way move 2.5 weeks in advance from Climate Safe in Biloxi Mississippi. Was informed 2 days before pickup that the size was not available. At that point, my reservation was MOVED to a different location, and the truck size went from 10 ft. to a 15 ft. I informed Uhaul that I did not want or need a truck that big. So ON MY OWN, I found a 10 ft truck from D & S Auto. Yolaine, the proprietor, worked with me to insure that my move from Biloxi, MS to Joplin, MO. went awesome.

MARCIA H. 
Clasificación:
1.0

My trailer had a tire with 15psi and cupping on the tread when recieved. The location did not know how to reserve a trailer using cash. They also did not update my address.

Spencer W. 
Clasificación:
4.0

The posted hours said they were open but the doors were locked. I dropped off the trailer around 1:00pm on Saturday. Maybe the hours are different due to COVID. The instructions online were very helpful with returning the trailer.

DONALD M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
3.0

I was charged $44 for going over my mileage, however... I was given almost 70 miles cushion room and I went from my beginning location to end location without deviating from the route... how I accumulated the extra miles I HAVE NO CLUE... but something is wrong

TESSA S. 
Clasificación:
3.0

Air conditioning in the truck would not function. This was very unpleasant on such a hot day.

ROY J. 
Clasificación:
5.0

The person at this location was very polite and help me find out why I'm responsible for an accident.

bettina F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy B. 
Clasificación:
5.0

An employee hitched it to my truck at rental, and another employee unhitched it for me at return! Didn't get my hands dirty at all!

ROBIN R. 
Clasificación:
2.0

El cliente no dejó un comentario.

JUAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA L. 
Clasificación:
5.0

Nada

Adam B. 
Clasificación:
4.0

Had to park and unhook trailer myself but probably short on employees due to recent hurricane.

James H. 
Clasificación:
1.0

I read the bad reviews for this location but it was the only location in the Gulfport area with the trailer I wanted on the day I needed it. To my relief and satisfaction, I found the personnel to be extremely friendly, helpful and accommodating...even while busy helping other customers and dealing with system issues.

JAMES C. 
Clasificación:
4.0

El cliente no dejó un comentario.

GABRIEL R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey P. 
Clasificación:
1.0

El cliente no dejó un comentario.

DONNAMARIE W. 
Clasificación:
1.0

Leaking truck! This spoiled my entire move! Not to mention the charges being wrong, which I had to call to get corrected. I had 5 storage units to empty. Only got one done due to having to stop everything, contend with wet belongings, AND having to waste my time driving back to the uhaul location and deal with inadequate people who were pleasant, but not accommodating to my situation. This is the second time I have used uhaul and will never use or recommend them ever to anyone! I do not feel they understand the importance of being confident that a personal move is stressful enough without having to dwal with wet belongings and inadequate service. Why didnt they offer to bring me a truck instead of me having to return it and switch it out, wasting valuable time?

DONNAMARIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber F. 
Clasificación:
5.0

I am very upset with Uhaul for changing my pickup location and time without notifying me. I had set a pickup time of 5:30pm at Cajun Gourmet in Long Beach. Instead I got a phone call from D&M stating that they were closing at 4pm and did I still want the trailer. I am very upset with Uhaul!!!!! Sorry for repeating, but if you're going to change something that much, you NEED to call the person. D&M was much further away than Cajun Gourmet. Now, the good news is the lady at D&M stayed at work over 40 minutes late so I could get the trailer. She was awesome.

HAYWOOD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy J. 
Clasificación:
5.0

The representative there was kind, courteous and efficient. I highly recommend this location! No improvements needed.

Melody P. 
Clasificación:
1.0

The lady that works there is extremely rude. And then they don't want to honor the insurance when you paid for it.

Blaise G. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARK T. 
Clasificación:
5.0

I have a knack for showing up at dinner time & they were just leaving for lunch & stopped & helped me first. FIRST RATE!

James K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
3.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonce D. 
Clasificación:
3.0

Have a clerk that knows the job Make sure equipment has all lights work Could not download any receipts of rental

jimmie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
1.0

Paper contracts, because I got fucked over on my refund because the dealer neglected to explain the details about one way or drop offs.If, had a paper contract I could have read the difference and made the decision to make drop or return, dealers need more training,I'll never use fucking u haul again, and i'am going online let all my friends and family know and press on to friends and family!!!

Ronnie E. 
Clasificación:
1.0

Got there with the drop off no one there to help us some lady said someone would be back in the afternoon I refused to pull the trailer around town so my husband and I unhooked the trailer ourselves

Lola G. 
Clasificación:
5.0

$345 dollars Just for 4 hours rent And 180 miles drive Is a big abuse

padilla G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bobbie R. 
Clasificación:
5.0

The owner, Sam Taylor, was very accommodating! He gave me an alternate drop location in Biloxi. Sam was very helpful, friendly, courteous and knowledgeable of me and my need!

Dwayne S. 
Clasificación:
2.0

We found that the drop off was less than adequate. No turn around space, no clearing for drop off, the drop off location lacks space and an adequately prepared site for dropping off the uhaul trailer. Nothing provided by uhaul to help lift the extremely heavy trailer tongue off the trailer hitch. Very dissatisfied with uhaul.

Beverly H. 
Clasificación:
1.0

They gave us the dirty uhual ever,had to get someone to give us 3 jump offs,Gas light was on,And the lady inside the place had a nasty attitude when I told her the problems we had out the uhaul.she state I should've called road side assistance.

JAMELIA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Justus R. 
Clasificación:
3.0

There was no one at the facility at the time I dropped the trailer back off. There was another customer waiting to pick up a trailer. We called the phone number and were told she would not be back for 30 minutes.

Ellis M. 
Clasificación:
1.0

The associate was sleeping when I came in to pick up my truck... She had no clue if what she was doing.. She double charged me & I had to spend hours on the phone with different customer service reps to get it fixed.. Still didn't recurve my $50 guarantee payment because all the issues & inconvenience this experience had caused me & my family...

De Alva C. 
Clasificación:
2.0

First, the way the lady that was in the office was allowing her “adult” son to walk around and dig through stuff and be VERY rude to my only his mother but the customers that were in the building was beyond unprofessional. The truck itself was having issues shift while the truck was empty. It was nasty inside the cab of the truck and inside the back. I had to sweep it out before I placed my beds in there. The truck smelled like cigarette smoke and had ashes everywhere along with spilled drink. It was ridiculous how disgusting the truck was. Never will I rent from that location again.

Leslie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry O. 
Clasificación:
4.0

Great and friendly staff.

Ross C. 
Clasificación:
1.0

the office reminded me of a closed up auto shop, and the clerk didn't even look at the trailer, or have anyone to help us unhook it. Wonderful, for 2 retired people. Thanks loads, NOT! Please don't recommend this location to anyone.

lillian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brittany H. 
Clasificación:
4.0

El cliente no dejó un comentario.

clarence L. 
Clasificación:
2.0

Had reserved a 10 ft unit at $19.99 per day several days before scheduled pick-up. When I arrived they had no 10 ft unit available. They rented me a larger unit (16 ft) for $39.99 per day. I had no need for a larger unit. I did rent a dolly for an additional $7.00. There was no adjustment for having to rent a larger unit. The woman who handled the rental seemed very put out that she had to wait on me and when I questioned not having the unit I reserved and a placard on her desk stating if I did not receive what I reserved U-Haul would pay me $50.00, she would not even speak to me. I am going to be in the need for another rental truck in a few weeks, but I will go elsewhere if U-Haul does not stand behind their offering on the placard that was on her desk. I've been using U-Haul for more than 40 years, but I will use another company if they don't stand behind their word.

Russ W. 
Clasificación:
5.0

They was great

Brittany C. 
Clasificación:
2.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
2.0

I ordered 48 pads only received 12 initially. I had to return to the store to get 12 more pads for a total of 24. I was charged for 48 pads. I have yet to see a credit for the other 24 pads I did not get. I was also set to use the mobile app version to pick up truck and that didn't work either.

Demetrius H. 
No se han enviado comentarios para esta ubicación.

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