Business hours showed them open until 6pm. At 2pm the location was closed. I found a person who lives above the office and asked if they worked there. When he said no, I asked if he knew how to reach someone from the business. He said yes and texted Ms. Woods. She asked him to go to the office and give me a truck. She said uHaul didn't let her know I had reserved a truck online. I was given the truck with no inspection. Awful experience.Samantha H.
Customer Reviews for D&K Storage and More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and polite people. Will refer and definitely use them again. Thanks for making our move effortless.JAMES O.
Very helpful, I would return to this location again.Garry S.
Customer did not leave a comment.Sherry J.
Customer did not leave a comment.Kenneth G.
Customer did not leave a comment.Ashley F.
Customer did not leave a comment.Garza M.
It was an overall great experience. The manager of the facility was very helpful and sweet!Brenda L.
We were told to drop off the uhaul to any location once we reached our destination. We arrived and unloaded and tried to drop it off and were told U-Haul had assigned us a drop off location, three cities away. There was no location â€œaccepting equipmentâ€ in the town we moved and the surrounding cities. We had to drive to a different city to drop off equipment. Took 3 hours from the time we left the house to when we arrived back home. Not happy.Danielle G.