Customer Reviews for D&K Automotive and Wrecker Service LLC
(U-Haul Neighborhood Dealer)

148 reviews

201 W Cherokee St   Vinita, OK 74301

(918) 256-8498

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(918) 256-8498

201 W Cherokee St
Vinita, OK 74301

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

mike humphreys 
Rating:
5.0

Darrin was informative and helpful. His staff attached the tow dolly and when I returned it they took it off for me.

CLIFFORD SMALLWOOD 
Rating:
5.0

Everything was great and easy very quick

Ronnie Starks 
Rating:
5.0

Customer did not leave a comment.

shannon nall 
Rating:
3.0

Offering a printed receipt without customer having to ask

janet mccord 
Rating:
5.0

Customer did not leave a comment.

Angela Johnson 
Rating:
1.0

Terrible location. Overgrown weeds. No clearly visible business to help in case of need.

Cory Poole 
Rating:
4.0

Customer did not leave a comment.

PATRICIA KITCHEN 
Rating:
3.0

They was nice and printed off the invoice thats when we realize we was overcharge over 800.00. They told us we would half to reach out to U-haul. Contact me Martha 715-520-2994

martha ZACHARIAS 
Rating:
5.0

They said they would check it in before it was due and I was just tgere and they still didnt

melissa wisdom 
Rating:
5.0

Customer did not leave a comment.

Josh Kuhn 
Rating:
2.0

I was afraid to leave the trailer because the location was so sketchy.

LIZANNE SCOTT 
Rating:
4.0

Customer did not leave a comment.

Janette Booher 
Rating:
3.0

I could tell where the office was and the owner seem to busy to take care of me. I guess when your running a auto repair busy you should not be taking on to much. Also the gas tank was not full.

Charles Gerber JR 
Rating:
5.0

Customer did not leave a comment.

KEN WASHBURN 
Rating:
5.0

Customer did not leave a comment.

Mike Lake 
Rating:
1.0

It looked like the salvage yard in a move where criminals are trading in stolen vehicles or dealing drugs

jeffery crawford 
Rating:
1.0

Big hassle to check in to pick up truck. No lighting to be able to see what you are doing. Would not recommend!!!

Grady poole 
Rating:
5.0

Nothing

Rita Harper 
Rating:
5.0

Customer did not leave a comment.

Matthew Neuss 
Rating:
5.0

Customer did not leave a comment.

Gary Eskew 
Rating:
5.0

Great experience. Truck was brand new and could still smell the paint! Would however recommend that U-haul look more into the chevy chassis for large trucks. They have a much better turning radius, and smoother ride. Which is a great benefit for people who have to back 26' trucks into driveways in small neighborhoods or tight corners. (I have had both, and Chevy Chassis is def a better option for turning and ride) But loved the new ford.

James Crane 
Rating:
5.0

Customer did not leave a comment.

Jerry Pizzillo 
Rating:
4.0

Customer did not leave a comment.

James Crane 
Rating:
4.0

Customer did not leave a comment.

STEVEN ANDREJAT 
Rating:
2.0

Customer did not leave a comment.

Darrel DeSautell 
Rating:
5.0

Customer did not leave a comment.

AMY NELSON 
Rating:
5.0

Customer did not leave a comment.

KAREN IMMENSCHUH 
Rating:
5.0

Customer did not leave a comment.

KAREN IMMENSCHUH 
Rating:
3.0

Customer did not leave a comment.

ROBERT FULLINGTON 
Rating:
4.0

They were kinda slow on getting the truck rented to us, then just said the key is under the seat and sent us on our way. The truck is a little over a half a block away from the office.

regina sexton 
Rating:
4.0

Radio didn't work 912 miles not good for long distance driving.

Emma Mitchell 
Rating:
3.0

Customer did not leave a comment.

Sara Benton 
Rating:
3.0

Customer did not leave a comment.

Sara Benton 
Rating:
5.0

Customer did not leave a comment.

Teddy Burris 
Rating:
5.0

we had to replace windshield wipers

JANET KING 
Rating:
5.0

Customer did not leave a comment.

Dedrick Henson 
Rating:
3.0

Customer did not leave a comment.

Joseph Sandoval 
Rating:
1.0

I paid $100 cash deposit for the rental from Joplin Ok and returned it to Vinita Ok and in Joplin they told me I would get the deposit back from where Uhaul. I still have not received the check in the mail. My brother passed away and I had to place his household in a storage near my Grandma in Big Cabin. I live in Tulsa. I'm super frustrated because months later I still haven't received it.

Amanda Tyler 
Rating:
4.0

All was well:)

Teona Looney 
Rating:
5.0

Customer did not leave a comment.

GARTH BUNTON 
Rating:
3.0

The truck was dirty inside the back as well as inside the cab

ROBERT GRIFFITH 
Rating:
5.0

Lower the price. Give discount when you have to rent from you more then once. I've rented from you 3 time this month. I need to rent again, but it's getting to cost to much.

Karen Immenschuh 
Rating:
3.0

Customer did not leave a comment.

Gerald Gibson 
Rating:
4.0

It was hard to figure out exactly where to go. Once I found the office, the girl was very helpful.

James Gill 
Rating:
5.0

Customer did not leave a comment.

Gerald Gibson 
Rating:
5.0

Customer did not leave a comment.

James Fraley 
Rating:
5.0

Customer did not leave a comment.

Dennis Cruz 
Rating:
5.0

D&K took care of everything! They have always been super helpful. I would recommend them to anyone!

James Fraley 
Rating:
3.0

Disorganized. Place was fairly grungy. Cigarette smoking in office. Not someplace I'd have been comfortable with my wife being seen, alone.

David Brazeal 
Rating:
3.0

Customer did not leave a comment.

Brittney Pitts 
Rating:
5.0

Customer did not leave a comment.

Jerry Ogdon 
Rating:
3.0

Customer did not leave a comment.

nengge vang 
Rating:
1.0

The owners were rude, they sent us to hook up our trailer by ourselves and then didn’t check to see if it was properly hooked up. They asked us to come back in 30 minutes because they were eating lunch. I’m not sure why they couldn’t just put their lunch up for 5 min to assist a customer but If you ask me that’s terrible customer service. I would not recommend this location.

Tyler Maxville 
Rating:
3.0

Customer did not leave a comment.

Rowdy Layton 
Rating:
3.0

Customer did not leave a comment.

Huey Cognevich Jr 
Rating:
3.0

Customer did not leave a comment.

Richard Murphy 
Rating:
5.0

Customer did not leave a comment.

James Estrada 
Rating:
5.0

I appreciated them allowing us to drop off the truck on saturday before it was due on monday.

Samuel Condo 
Rating:
4.0

The drop off was inside a mechanic shop. A separate clean office would be better.

Samuel Condo 
Rating:
5.0

This location was fast, friendly and very easy to deal with.

Lawrence Mason 
Rating:
3.0

Dropped the truck off late that night. No one on site. They are now trying to charge me saying this was not correct drop off location? Google only showed this place?

Chris Matheny 
Rating:
5.0

Customer did not leave a comment.

Deborah Chandler 
Rating:
3.0

It is hard to know where to park. The place is not neat or clean.

Neal Collins 
Rating:
5.0

Customer did not leave a comment.

Stormy Pitts 
Rating:
5.0

Drop off was a wrecker company location.

Susan Green 
Rating:
4.0

This facility was also a tire, auto repair shop and a wrecker service. While I can't brag on the cleanliness and organization of the place, at least the people knew what they were doing and did it well and efficiently.

ernie cash 
Rating:
5.0

Customer did not leave a comment.

Donna Lee 
Rating:
3.0

Customer did not leave a comment.

james ruark 
Rating:
5.0

Just keep up the good work!!!

chris hernandez 
Rating:
4.0

Customer did not leave a comment.

ernie cash 
Rating:
4.0

Customer did not leave a comment.

thomas hopkins 
Rating:
5.0

Great place!!!

Stacie James 
Rating:
5.0

Customer did not leave a comment.

Randy Mcdaniel 
Rating:
4.0

Very nice people and very understanding.

Curtis Wineski 
Rating:
5.0

Customer did not leave a comment.

Renee Brown 
Rating:
1.0

Customer did not leave a comment.

jennifer mckee 
Rating:
5.0

This was an excellent experience and I will go back if needed. Thank you

Brandi Niggemann 
Rating:
5.0

Customer did not leave a comment.

CATHAY STUART 
Rating:
3.0

should have been charged the normal $0.59 rate per mile. cost me double to move, whatta deal. SCAM

THOMAS FLETCHER 
Rating:
5.0

Friendly help

Don Flanagan 
Rating:
4.0

Customer did not leave a comment.

Mary Kinzer 
Rating:
5.0

Customer did not leave a comment.

STEVE BOONE 
Rating:
5.0

Customer did not leave a comment.

Leslie Keithley 
Rating:
3.0

Customer did not leave a comment.

Stacy Bridges 
Rating:
5.0

Customer did not leave a comment.

Eddie Edwards 
Rating:
4.0

Upon returning the vehicle, there was no deposit paid. On the trip to Leavenworth, ks from Vinita, ok a few months ago it cost half of what it did to come from Leavenworth, ks to Vinita, ok and there was even a deposit that was returned. I doubt I will be using uhaul for any more of my moving needs.

AMBER CHAMBERS 
Rating:
2.0

We arrived just before noon. They were not available to assist us. Drop off was not what we expected. We had to call uhaul for explanations and assistance.

Peggy Roberts 
Rating:
3.0

Customer did not leave a comment.

Shane Taylor 
Rating:
4.0

Customer did not leave a comment.

J Ross Vanhooser MD 
Rating:
4.0

I have rented UHauls and used Uhaul for my company and myself many times in the past. After this last experience, I will never use Uhaul again.

Rating:
5.0

Nice friendly, efficient people

Don Flanagan 
Rating:
3.0

Customer did not leave a comment.

william settle 
Rating:
3.0

Customer did not leave a comment.

Katelyn Williams 
Rating:
5.0

Customer did not leave a comment.

James Lawton 
Rating:
5.0

Customer did not leave a comment.

STEVE BOONE 
Rating:
5.0

Customer did not leave a comment.

Tammy Pameticky 
Rating:
3.0

Customer did not leave a comment.

Charles Downs 
Rating:
4.0

Customer did not leave a comment.

Pat Allen 
Rating:
3.0

The drop off locations was tied to an auto repair shop and would not be a place you might readily go to pick up a U-Haul or drop off but it is the only location provided in town.

Leah Christie 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top