El cliente no dejó un comentario.DAVID D.
Customer Reviews for D&J Detzels Garage
(Distribuidor de U-Haul del vecindario)
Avon, OH 44011
(W Of Bradley)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 8 a. m. - 5:30 p. m.
- Vie.: 8 a. m. - 4 p. m.
- Sáb.- dom.: 8 a. m. - 12 p. m.
- 8/5/2021 - 10/2/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jesse G.
Improve your 24/7 service as it is now very terrible. When I picked up the vehicle, I followed the directions in sending my photo and ID. However it took me to chat with customer service who never replied back. I waited 15 mins for their answer. Eventually a guy from UHAUL branch did the pick up process. Same issues when dropping it off, the app gets stuck after sharing my location step.Mahmood S.
Lights didn't work and trailer was dirty. We wanted a closed trailer and it switched me to an open trailer whyTIMOTHY M.
I was unable to pickup the truck using the iPhone app. I ended up calling UHaul and was on hold for 45 minutes. I was on a deadline and it was very hard getting the truck. Finally I went up to the business and talked to the man inside and he was able to help me. And the price to rent this truck for a few hours was horrible.BARBARA B.
El cliente no dejó un comentario.Susan T.
El cliente no dejó un comentario.SCOTT A.
El cliente no dejó un comentario.donald J.
This garage being closed - as in sold - made it confusing when turning the truck in. Owner did show up as we were leavingClifford R.
Be sure to keep the lock mechanisms on the key pick up box well lubricated. Mechanism was stuck for me and took more than considerable efforts to get box unlocked.Nicolaus C.
Quick & easy return.DAVID S.
El cliente no dejó un comentario.MUSTANSER B.
Would help if the owner of the business was not on vacationjohn G.
This was a simple drop off location without other services. It was the closest available for a drop off.CHRISTOPHER C.
The only issue was I paid for a dolly and there was no dolly in the truck.Christopher R.
The owner went above and beyond my expectations! He made it easy and attainable for my big move. Thank you for your help and kindness.Lisa C.
El cliente no dejó un comentario.George T.
El cliente no dejó un comentario.Randall M.
El cliente no dejó un comentario.Charles V.
El cliente no dejó un comentario.Donald S.
U-Haul app worked really well and 1-800 service was also very helpful and straight forward.France T.
El cliente no dejó un comentario.John M.
Everything was greatMitchell U.
Dave was extremely helpful and instrumental in helping me pickup a last minute purchase that had to be retrieved within 48 hours.bridgette R.
Moving truck was filthy --- dirt everywhere and the truck's storage floor hadn't even been sweeped out. Checked a box upon drop-off indicating that the truck wasn't clean in the hope that it would be cleaned for the next renter.Â Instead, the app added aÂ $25 charge for cleaning.Â Indicated in drop-off notes that the truck was filthy at pick-up and didn't expectÂ to be charged for the lack of truck preparation on Uhaul's part...no adjustment to the bill or contact by the rental location or Uhaul customer service. Poor bad service and a money grab for no service provided!Scott M.
Easy instructions to follow online, no issues whatsoeverLuis M.
El cliente no dejó un comentario.James D.
Servicio amableWilliam S.
El cliente no dejó un comentario.Jay V.
Light debris in trailer when I picked it up. Appreciate the offer of picking up the trailer a day earlier. Thanks.Michael H.
Get rid of the ridiculous approval process.Kurtis C.
El cliente no dejó un comentario.THOMAS R.
The uhaul website and app are so full of bugs that it took over an hour to get the truck. When I wanted to enter a dispute with the truck being clean, it would just blink a blue box over the upload photo button which forced me to just say it was clean. I lost an hour of my rental time messing with the horrible app/website. Also, the last time I rented from uhaul, I got charged twice for the same auto hauler. I've been trying to get a refund but uhaul had made multiple mistakes before that mistake, causing everything to be so confusing nobody at uhaul seems to be able to understand what happened. I have contacted uhaul and got connected to a manager who was rude and acted like I was bothering her. This, of course, was after an hour and a half on the phone with uhaul. Thanks for stealing my money, wasting my time, and treating me poorly when I try to fix your mistake. I will never rent from uhaul again.Eric F.
El cliente no dejó un comentario.Sherilyn D.
El cliente no dejó un comentario.David R.
Easy pick-up and drop-off.mark F.
Perfect experience will return for my rental needsamir I.
The vehicle may not have been checked: hand truck and blankets were not secured.Scott S.
El cliente no dejó un comentario.JOHN C.
LOWER PRICESdan B.
El cliente no dejó un comentario.Michele M.
Location was closed dropped off the truck and took my pics and dropped keys on drop boxTracey L.
Easy to drop off here. I wasn't sure if I was supposed to leave a copy of my rental contract. Sorry if I was supposed to do that. All was good though and the truck worked great. ¡Gracias!Sean L.
The gas was on the same level when I picked the truck up when I dropped it off. in Avon Ohio. They are telling me it is lower. And the mile limit was higher then what I drove .Jason G.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.MONIQUE B.
El cliente no dejó un comentario.Kelly G.
El cliente no dejó un comentario.ralph H.
El cliente no dejó un comentario.John J.
El cliente no dejó un comentario.Albert L S.
El cliente no dejó un comentario.ENRIQUE S.
El cliente no dejó un comentario.MARIA D.
El cliente no dejó un comentario.Majd K.
El cliente no dejó un comentario.Leonard P.
El cliente no dejó un comentario.Paul B.
Dave at the shop was a great help. Checking in and out was a breeze.Brett M.
El cliente no dejó un comentario.Charles L.
El cliente no dejó un comentario.Garrett B.
Efficient and friendlyWILLIAM B.
El cliente no dejó un comentario.ERIC K.
El cliente no dejó un comentario.Dawn J.
Very hospitable, ThanksLarry D.
Tidy up the office. Other than that, everything else was fine. Service and vehicles were great.Matthew C.
El cliente no dejó un comentario.Suzanne B.
El cliente no dejó un comentario.Nicolaus C.
El cliente no dejó un comentario.RACHEL T.
El cliente no dejó un comentario.MAGGI S.
The owner of this small business made the end of our out-of-state moving experience flawless with friendly, thorough, and quick return service.Carri O.
El cliente no dejó un comentario.Terrance H.
Very helpful staffThomas D.
El cliente no dejó un comentario.David W.
Dave was great!Jason G.
El cliente no dejó un comentario.Jerry D.
El cliente no dejó un comentario.Kenneth S.
El cliente no dejó un comentario.bruce I.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.Ronald D.
El cliente no dejó un comentario.Ricardo L.
All good, dealer provided great and speedy serviseRobert M.
The guy directs me to fold the 12 blankets I'm returning. Says that's how I received them. That's his job - I don't work for uhaul.Fred M.
Do something.Fred M.
El cliente no dejó un comentario.scott M.
El cliente no dejó un comentario.Cheri W.
El cliente no dejó un comentario.Greg S.
El cliente no dejó un comentario.THOMAS R.
El cliente no dejó un comentario.pennie M.
El cliente no dejó un comentario.Richard Y.
El cliente no dejó un comentario.Nura O.
El cliente no dejó un comentario.Adam K.
Mileage was incorrect on the rental. Customer service was no help. When I turned the rental in I spoke with the owner of the shop. He stated it would be fine. I just now got billed $160 for the incorrect mileage. Very upset over this. Will never use Uhaul againbenajmin S.
Took only minutes to drop off and be on my way.DARREN A.
El cliente no dejó un comentario.Lameya H.
After driving 300 miles and having just crossed the Ohio River bridge on I-71 South in Northern KY the hitch of the trailer popped up and damn near killed the three of us and several others nearby. But for the Grace of God and my nephew's skill we managed to cross four lanes of traffic and stop on the right hand side of the road. Upon inspection the trailer hitch broke the plastic bumper and severely twisted the frame of my truck and tore off the electrical connection. The whipping trailer severely twisted tongue and tore off the brake reservoir essentially destroying the brakes which makes my nephew's action all the more remarkable. After reattaching the trailer and speaking to Roadside Assistance we located a U-Haul Dealership 12 miles away on Dixie Hwy in Northern KY with 20 minutes before closing. Roadside Assistance was totally worthless while being rude and crude to the woman at the dealership. Who eventually contacted someone who approved the switch of the 6 x 12 trailer with a 15 foot box truck. That dealership and particularly that lady are gems and I would recommend them in a heartbeat. We were able to complete our trip on time to TN and continue to Daytona Beach Fl. .MARK R.
The driver license photo thing did not work on my phone. No one showed me how to hook up the trailer. I did it myself.WILLIAM F.
the best ????Nameer A.
El cliente no dejó un comentario.CRAIG F.
El cliente no dejó un comentario.Dennis B.
El cliente no dejó un comentario.Mark M.
Great customer service.Richie A.
El cliente no dejó un comentario.patrick L.