Comentarios de los clientes para D&J Auto

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de D&J Auto

Clasificación general:

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Chris S.
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El cliente no dejó un comentario.

Kevin K.
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El cliente no dejó un comentario.

David S.
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El cliente no dejó un comentario.

Brady H.
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El cliente no dejó un comentario.

MARK W.
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El cliente no dejó un comentario.

Tracy K.
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D&J Auto went out of their way to make this a very smooth, and easy experience. They were great to work with and very accomodating.

janet Z.
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Easy drop off point.

MARK T.
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El cliente no dejó un comentario.

larry R.
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Dont know what you could do but the web site to check the vehicle back in would not load so I had to call on phone. But over all we were well pleased.p

vicky T.
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They were very nice people, worked with me thru my rental process.

james K.
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El cliente no dejó un comentario.

Robert W.
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El cliente no dejó un comentario.

Steven R.
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The email sent to me indicating I was late returning the equipment late seemed a little too harsh.

ADAM H.
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fix your computer system now!!!!!!

gail Z.
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Very nice honest people helped us with any questions we had I would recommend them to anyone I know top rate experience

Angela C.
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The manager at the counter was not the friendliest. My husband called to make sure we were going to the correct place and spoke to Dave. My husband asked if they rented U-hauls, Dave said yes and asked why and my husband told him we had a reservation. Dave then said, "So you rented a U-haul but you're asking if we rent them?". Later in the process the payment system was not working which was no fault of Daves and our screen was not matching his payment screen. I asked if he had clicked the "OK" button on his screen and was "huffed at" and was told this was not his first rodeo and that he owned the store. Not very costumer service friendly.

Richard D.
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The address given to me for the location via text lead me to a location that was about 25 minutes away from the actual pickup location.

suzan G.
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El cliente no dejó un comentario.

Sandra C.
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El cliente no dejó un comentario.

David W.
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El cliente no dejó un comentario.

orine F.
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Very poor communication NOT TRUTHFULLY INFORMATIVE regardless of any situation. Very poor location and I was not satisfied with my service. They tell u what U want to hear to have ur business well ur $.

levi W.
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El cliente no dejó un comentario.

Kevin B.
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El cliente no dejó un comentario.

Heather P.
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El cliente no dejó un comentario.

Richard M.
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El cliente no dejó un comentario.

john P.
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Customer service was awesome. The young man who took care of us did a fabulous job explaining all the details and ensuring we got what we needed to get the job done. I was also impressed on how well the Uhaul truck ran and handled.

john P.
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El cliente no dejó un comentario.

jeff N.
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Very friendly and helpful. Have used this location before and will continue to do so.

Mark W.
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Great service from the guys at D&J Auto. Thank you!

Kevin B.
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El cliente no dejó un comentario.

Tommy M.
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They took my car dolly without questions.. I-Storage In Herculaneum refused to take it even though they are the closest facility to my home address which is where I was told in TN I could drop it

rick M.
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El cliente no dejó un comentario.

Rhealene R.
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El cliente no dejó un comentario.

laurann P.
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El cliente no dejó un comentario.

tina W.
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Nothing! Great place to rent from!

rick W.
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Nothing people were very friendly

Danyil D.
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El cliente no dejó un comentario.

Gary M.
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El cliente no dejó un comentario.

joel D.
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very helpful

donna F.
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Nothing. All went Very Well

Sherry T.
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El cliente no dejó un comentario.

Mark W.
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El cliente no dejó un comentario.

mike M.
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All personnel were friendly and knew what they were doing. Transaction only took only a few minutes. All equipment, and the facility, were clean and well maintained. Excellent expereiance!

John B.
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Easy after hours drop off.....

Keith G.
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El cliente no dejó un comentario.

mike G.
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El cliente no dejó un comentario.

dianna V.
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El cliente no dejó un comentario.

David L.
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Dave was friendly, helpful, and did an excellent job of helping me with the issue I had.

Thomas K.
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El cliente no dejó un comentario.

Thomas K.
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Very accomadating in unhooking tow trailer and getting towed vehicle off tow trailer. Would highly recommend them.

allison C.
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El cliente no dejó un comentario.

Francis H.
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they were very helpful and nice. I.would use them again...

james K.
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El cliente no dejó un comentario.

Sonya G.
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El cliente no dejó un comentario.

Paul Y.
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El cliente no dejó un comentario.

curt P.
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El cliente no dejó un comentario.

kathy Y.
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Ordered 26 ft. truck, received a 20 ft. truck. Ordered a dozen blankets and two dollys but none were on the truck, had to request them. Reserved truck for 6/27 thru 6/29 but was told I had to have truck back on 6/28, long process to get this straightened out. Was VERY unhappy with how all of this was handled and the extra stress was not appreciated during an already stressful time. Would not recommend Uhaul to others.

ashley R.
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El cliente no dejó un comentario.

james P.
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El cliente no dejó un comentario.

Mark S.
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No improvements necessary. Dealer was very helpful and courteous. I will recommend him to friends and rent from him again.

BRAD H.
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El cliente no dejó un comentario.

tony P.
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El cliente no dejó un comentario.

Kevin H.
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El cliente no dejó un comentario.

steven G.
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First time ever used U-Haul found it very easy and fast they were courteous and informative no pressure tactics at all very satisfied five stars all the way

Todd C.
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El cliente no dejó un comentario.

stewart P.
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The folks at this location were very professional and on the mark! They were ready for me with the truck needed and took care of me on time. A good experience and will surely use them again.

JAMES H.
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Very nice and clean and helpful.

gerald C.
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Very good service!

amanda H.
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El cliente no dejó un comentario.

Matthew S.
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El cliente no dejó un comentario.

scott W.
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Great service from the Kentch family !

Denny D.
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Fast. Friendly. Helpful. Practically brand new car hauler.

lon B.
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Nothing AT THIS LOCATION GREAT SERVICE

DAVE G.
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El cliente no dejó un comentario.

Tom H.
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El cliente no dejó un comentario.

VINCE K.
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El cliente no dejó un comentario.

Joe A.
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When I rented this trailer online I didn't realize it had a built in motorcycle wheel chock which was just what I needed.

mike P.
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El cliente no dejó un comentario.

tom G.
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El cliente no dejó un comentario.

Tina P.
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El cliente no dejó un comentario.

john J.
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Dave was extremely helpful to walk me through a very complicated move. He took extra time to make sure that I was taken care of and got a fair deal. He should be commended on his service.

DAVID K.
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El cliente no dejó un comentario.

Wayne C.
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El cliente no dejó un comentario.

charles L.
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The entire process was quick and painless. The trailer we rented was clean and in great shape. Thank D & J very much.

mark H.
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El cliente no dejó un comentario.

Terry V.
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Outstanding. Willing to help in anyway they can.

richard P.
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El cliente no dejó un comentario.

Elaine H.
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El cliente no dejó un comentario.

REGINA M.
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El cliente no dejó un comentario.

sherman C.
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I have rented from these folks a number of times. As a result of their commitment to service, I plan on having them maintain my cars. Great people.

Marlene P.
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Very nice and helpful

ERIC A.
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Very friendly with Tremendous customer service.

Barb R.
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El cliente no dejó un comentario.

Tiffany W.
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To U-Haul at large, not this particular location: Make it clear that the customer's selected pick-up location is just a preference, not a guarantee. Or better yet, only show available options/locations in your system. Don't call 30 hours before pick-up and make the customer scramble.

lauren L.
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I had originally ordered a uhaul from a local uhaul provider well when trying to contact them they wouldn't answer so I had to get one 40 miles away bc your uhaul place closed. So it was $200!!! Very very upset. Then charged for the blankets i didn't ask for. Just ridiculos!

larry G.
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totally satisfied

DAVID M.
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Excellent service - very personable - helped with every detail - would recommend to friends and family

michael B.
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El cliente no dejó un comentario.

MELISSA R.
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El cliente no dejó un comentario.

Bannise D.
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After picking up the truck it started having difficulties shifting and the Check engine light came on. We barely made it to our destination. The Customer Service department hung up on me the first time I called. I called back and they scheduled Road Side Assistance to come look at the truck. The mechanic reset the codes on the truck by disconnecting the battery and said it should be fine. He couldn't find anything wrong with it. I called Customer Service the next day to get a refund and was again hung up on. I called back and they said someone would contact me. Brad called me back and said I was not entitled to a refund because I did make it to my destination and did not incur any extra expenses due to their faulty vehicle. When I explained I paid full price for a truck that did not run properly he hung up on me. I would not recommend Uhaul to anyone. They have the worst Customer Service I have ever encountered.

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