Comentarios del cliente para D&A Auto Body LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de D&A Auto Body LLC

Grado total:

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Robert B. en

Grado:

I had two pre-authorizations ran on my account. I attempted to be proactive and contacted the location who diverted me to the 800 number. The rep at the 800 inturn sent me back to the location manager who was EXTREMELY rude and unprofessional. I tried to explain there should only be one pre-auth and she told me it wasn't her problem and for me to figure it out with my bank. She told me she didn't care if we used their service or not again. For a manager she has no true skills which is obvious by the way she speaks to customers. Turns out both charges hit my account. I called the 800 again and was told there is a new system and they are having many problems and I was indeed charged twice. My issue is the unwillingness for anyone to take ownership of their mistake and leaving me to be the one to straighten it out. After the rude "manager" comments I became just as rude with her which is not my norm. She needs to be fired!!

Philip B. en

Grado:

They were very professional. Asked all the right questions and made sure to include all the extras I could rent as well.

Caro B. en

Grado:

Everything was good.

Jamie C. en

Grado:

El cliente no dejó un comentario.

Kyla G. en

Grado:

Friendly and fast, very convenient.

Noah B. en

Grado:

El cliente no dejó un comentario.

Anthony P. en

Grado:

El cliente no dejó un comentario.

Guy P. en

Grado:

El cliente no dejó un comentario.

Patrick P. en

Grado:

The only way to get to the U-Haul desk was to walk through the entire D&A Auto Repair workshop's working area. I turned in the truck more than 1 day early (Pickup was at 3:30pm, Drop-off was at 1:15pm the next day). However, the contract was for 2 days. I thought maybe I would get back the extra day charge.

Randi K. en

Grado:

El cliente no dejó un comentario.

James G. en

Grado:

El cliente no dejó un comentario.

Barry V. en

Grado:

Reserved a 20’ truck online for this location. When I called 48 hours prior to pickup, I was informed that this was the “preferred” location and that the 20’ truck was actually available in Woodstock (60 miles out of the way). So we had to settle for a 15’ truck .

Elizabeth S. en

Grado:

The women there was very nice. She gave very good information.

Ann H. en

Grado:

El cliente no dejó un comentario.

Ellen I. en

Grado:

Very patient and accommodating people!

Mark B. en

Grado:

Very friendly, professional & helpful. I will use them again for sure!

Nicholas R. en

Grado:

Improve the service at your call center. 1 hour on the phone being bounced between 4 people makes me not want to use uhaul, despite the perfect service I got at the location I got the truck

Blaine G. en

Grado:

Great overall experience but there were not any staff there to help or point us in the right direction. My suggestion would be to put up more signs so people know what building to go into to rent.

Drew C. en

Grado:

El cliente no dejó un comentario.

Joseph C. en

Grado:

Nobody present during normal working hours.

Frank M. en

Grado:

El cliente no dejó un comentario.

Mark L. en

Grado:

El cliente no dejó un comentario.

John A. en

Grado:

Never any issues, in and out quick always have what I need

dawn P. en

Grado:

The lady in the office was very kind

David S. en

Grado:

very sloppy place like a junkyard, very unprofessional people working around there, placing wrecked junk cars and trucks inches away from uhaul equipment. Making it a nightmare to get in and out safely. Althou i must say the lady doing the uhaul service was doing none of the above.

John A. en

Grado:

El cliente no dejó un comentario.

Paul J. en

Grado:

El cliente no dejó un comentario.

Richard F. en

Grado:

El cliente no dejó un comentario.

Warren F. en

Grado:

El cliente no dejó un comentario.

Brian N. en

Grado:

El cliente no dejó un comentario.

Gary G. en

Grado:

Most customers wouldn’t find this location very appealing it’s a auto body shop. Service was ok . I had a problem with tow dolly because straps were installed incorrectly when I asked if they could help she said they couldn’t it was up to the customer to unload. A lot of customers wouldn’t have been able to handle the situation and being a auto body shop they could have been able to offer assistance.

Denise J. en

Grado:

I have used this site many times in the past several years and they have always been polite and extremely helpful and I'd recommend them many times over.

Angelina B. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.