Customer Reviews for D&T Golf Carts
(U-Haul Neighborhood Dealer)

784 reviews

5602 E Mckellips Rd   Mesa, AZ 85215
(On McKellips halfway between Higley & Recker - north side of street)

(480) 833-0701

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 4:30 pm
  • Saturday:
    8 am–2 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(480) 833-0701

5602 E Mckellips Rd
Mesa, AZ 85215
(On McKellips halfway between Higley & Recker - north side of street)

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 4:30 pm
  • Saturday:
    8 am–2 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Just think the truck needs some work. Some very loud grinding noises.

Karen Lisanbee 
Rating:
5.0

Customer did not leave a comment.

Jerald Miller 
Rating:
5.0

Customer did not leave a comment.

Pierre Belisle 
Rating:
5.0

Great service.

David Passey 
Rating:
5.0

Customer did not leave a comment.

Peter Barb 
Rating:
4.0

Customer did not leave a comment.

Jon Fendenheim 
Rating:
4.0

I had to wait a minute or two for the folks at the desk to return from lunch, but I would change nothing else. Very happy with the service, the team was spectacular and very kind.

Charissa Peraud 
Rating:
5.0

Nothing

Lloyd Glenn 
Rating:
5.0

Great customer service. Thank you

Brad Parker 
Rating:
5.0

The in person part was quick and easy. It was the app/online return that was difficult.

Bryant Smith 
Rating:
5.0

Good location lots of room for dropping off a truck and auto transport.

Steve Obermann 
Rating:
5.0

Drop location was also a Golf Cart dealer so I got parts as well all good.

David Lee 
Rating:
3.0

Customer did not leave a comment.

Lynne Airhart 
Rating:
5.0

The employee that helped me was so courteous and genuinely helpful and the store was extremely clean

Kenneth Kammes 
Rating:
5.0

Customer did not leave a comment.

James Larson 
Rating:
5.0

Customer did not leave a comment.

BREM CHAO 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Filion 
Rating:
5.0

The staff told me where to bring the trailer. They then helped me unhook it and asked how it worked out for me.

Steve Humrich 
Rating:
5.0

Customer did not leave a comment.

Milan Shipka 
Rating:
4.0

Customer did not leave a comment.

Randal Smith 
Rating:
5.0

Customer did not leave a comment.

Joseph Dolinich 
Rating:
5.0

Customer did not leave a comment.

Shane Luenz 
Rating:
4.0

Customer did not leave a comment.

Steve Kehler 
Rating:
3.0

The AC in the truck was broken and it was 108 today.

Timothy Lesaar 
Rating:
5.0

Customer did not leave a comment.

Joe Cottingham 
Rating:
5.0

Customer did not leave a comment.

Naphetaly Michel 
Rating:
5.0

Customer did not leave a comment.

Doug Meckstroth 
Rating:
5.0

Customer did not leave a comment.

Joshua Lowe 
Rating:
5.0

Customer did not leave a comment.

Vincent Hernandez 
Rating:
5.0

Customer did not leave a comment.

Michael Columbo 
Rating:
1.0

The technician ignored me as I arrived.he was extremely involved with the girl watering the flowers outside.

DENNIS MARTINSEN 
Rating:
2.0

The service at the location was great at pick up, unfortunately I was over charged (charged for 2 days even though I returned the trailer within 3 hours), when I tried to call to have the charge corrected, I got answering machine and was never called back.

Phillip Hanna 
Rating:
5.0

Customer did not leave a comment.

Sonia Garay 
Rating:
5.0

Customer did not leave a comment.

Michael Columbo 
Rating:
5.0

Customer did not leave a comment.

shane luenz 
Rating:
5.0

Customer did not leave a comment.

Keith Wyatt 
Rating:
3.0

No one was in the office during normal business hours. People in the adjoining business tried to help me locate the staff but they said the employee's car wasn't in the parking lot. Battery in the vehicle is going bad making it sluggish to start. Interior cab floor was full of pine needles.

Gregory Capelo 
Rating:
3.0

Don't outrageously charge for fuel that was barely below the amount I left with. I put in $25 of gas to go 60 miles. Uhaul charged me and additional $50 + Ridiculous!!!!

wayne puglisi 
Rating:
5.0

Customer did not leave a comment.

Larry Jacobs 
Rating:
4.0

Customer did not leave a comment.

Terri League 
Rating:
5.0

Return place was great also.

Adam CARMONA 
Rating:
2.0

They wrongfully charged me $25 for gas when I only went 8 miles and put 1 gallon of gas in. Haven't heard back on an apology and refund.

Ashley Rowden 
Rating:
4.0

Customer did not leave a comment.

denice nelson 
Rating:
5.0

Easy rental process. Thank you !

jeff davison 
Rating:
5.0

One ramp strap was missing. Left tip fender was out of rig and did not fold all the way up making it VERY hard to attach the rubber retainers. Jack did not go up as high as they usually do making it hard to get my hitch under the ball latch. The new vinyl coated cables that replace the chains is awesome!

Bill Reagle 
Rating:
4.0

Customer did not leave a comment.

Nick Kotsonas 
Rating:
5.0

This location was very nice and accommodating. Everything went smoothly.

JOHN GOSHINSKA 
Rating:
5.0

All is good

Patrick Williams 
Rating:
2.0

I went there the previous day just a few minutes before 4pm, and apparently they close at 4pm on weekdays. I was checked in or checking in and two people were leaving the office. As they were driving by they stopped and told me they had closed. I replied that I checked in online and was going to try pickup online. She replied "Good for you!" In a condescending voice and drove off. I tried for 30 min to pick up to find out not available to pick up after hours. She could have just said "Online pickup is not possible because we didn't prep for it, and since we are already in our car and too lazy send you to another location or run back in and get the key because most of this is automated anyways, we're just gonna say come back tomorrow!" That would have earned a 5star review. Compared to wasting an hour total trying to pick up, wasting payroll and work hours it woulda been A+. I've spent maybe $1500 with u-haul the past couple weeks and plan on spending a few more thousand next week and more in the coming months. I don't expect much, I don't need brown nosing, just don't waste my time. The friendly auto location is by far the best, and apache sands was great too.

Brian Thomas 
Rating:
3.0

Customer did not leave a comment.

Ryan Ploeger 
Rating:
5.0

Customer did not leave a comment.

GLENN STEARNS 
Rating:
5.0

Service was quick and easy

Cesar Luna 
Rating:
3.0

Customer did not leave a comment.

Ryan Ploeger 
Rating:
2.0

One tire had low air, agent pumped it up but was low the next day. Had to go back and have the tire replaced. They did give me one more day but had I pulled the trailer through the subsequent storm it could have been a nasty problem. the tire was anobvious problem and should not have been used.

ALEX ROUCH 
Rating:
5.0

Customer did not leave a comment.

valdemar greco 
Rating:
5.0

Keep up the good work!

Rick Murff 
Rating:
5.0

Customer did not leave a comment.

Michael Landin 
Rating:
5.0

Appreciate all that work there. Great location. Thank You.

KIM KRULL 
Rating:
4.0

Make the mobile app work easier

Roger Spears 
Rating:
5.0

Customer did not leave a comment.

Alicia Starr 
Rating:
4.0

Key code box for pickup

Michael Rodriguez 
Rating:
5.0

Customer did not leave a comment.

doug lueck 
Rating:
5.0

Customer did not leave a comment.

dianne Fowler 
Rating:
1.0

Building was run down and reeks of smoke. Long wait time. Didn’t have the equipment we rented (appliance dolly).

Tarik Rahman 
Rating:
4.0

Customer did not leave a comment.

Christie Mannes 
Rating:
5.0

Need to clearly state the ramp opening on 6x12 utility trailer is much smaller than 6 ft.

Ryan Stewart 
Rating:
4.0

Customer did not leave a comment.

Wendy Duncan 
Rating:
5.0

Customer did not leave a comment.

CATHERINE Ross 
Rating:
3.0

We received two separate phone calls to verify drop off on Saturday. I told them that we would be dropping off early on Thursday. The second caller was shortly after the first, both while driving. I have Bluetooth available, so that part wasn’t a big deal, but if we had been out of cell service this could have been problematic. When my husband brought the equipment back, after all that - they were not expecting it! Doesn’t seem like the right hand knows what the left hand was doing The equipment itself was fine.

Amanda Hines 
Rating:
4.0

Key fob would not fit in drop off box. Had to come back with key.

david lowry 
Rating:
3.0

Customer did not leave a comment.

Larry Parga 
Rating:
3.0

Hire people who are competent

Douglas Borton 
Rating:
5.0

Customer did not leave a comment.

John Young 
Rating:
1.0

I was locked out of truck called service they told me at 8pm that someone was coming to unlock truck at 10pm no one showed up called them back then they said at 12 am still no one showed up after waiting up till 2am .i called them the following morning to find out that whole time they weren’t able to get a hold of anyone that whole night please bring my account current due to the inconvenience please bring my balance to 0$

greg nicula 
Rating:
5.0

Very easy to use rental service. Online check in is the way to go.

Gabor Elody 
Rating:
5.0

Customer did not leave a comment.

Michael Mccloskey 
Rating:
5.0

Customer did not leave a comment.

Keith Wyatt 
Rating:
5.0

D & TGolf Cart uhul best service, clean trucks and wonderful personal service, they are our go to Uhaul

christine lee 
Rating:
5.0

Customer did not leave a comment.

Debbi Markland 
Rating:
5.0

Customer did not leave a comment.

Sandy Fan 
Rating:
5.0

Customer did not leave a comment.

Michael Smargie 
Rating:
5.0

Customer did not leave a comment.

John Caligiuri 
Rating:
5.0

Customer service excellent friendly and very helpful to my want and need only take minutes to rent and in my way

kilisitina fakalelu 
Rating:
1.0

Customer did not leave a comment.

Jason Goodin 
Rating:
3.0

Customer did not leave a comment.

ROBERT VECCHI 
Rating:
3.0

Having customers scan their face and license is absurd. Won't use uhaul again because of this policy.

Chris Sims 
Rating:
5.0

Customer did not leave a comment.

Tanner Scorse 
Rating:
2.0

Customer did not leave a comment.

Scott Peterburs 
Rating:
5.0

Customer did not leave a comment.

Gary Moriarty 
Rating:
5.0

Kudos to the one employee that stayed late so I could pick up the trailer

Ed Babcock 
Rating:
5.0

Customer did not leave a comment.

John womble 
Rating:
5.0

Customer did not leave a comment.

Omar Kadri 
Rating:
5.0

Very nice sales person and efficient with paper work

Ryan Broushet 
Rating:
5.0

Quick, easy and very affordable.

Brian Shupe 
Rating:
5.0

Customer did not leave a comment.

Ashlee Tatler 
Rating:
5.0

Customer did not leave a comment.

Tom Goosman 
Rating:
5.0

Customer did not leave a comment.

ALAN MCFALL 
Rating:
5.0

Customer did not leave a comment.

Sandra Streiff 
Rating:
4.0

Customer did not leave a comment.

Stephen Reese 
Rating:
1.0

The slowest service ever, couldn’t run my card and tried multiple times, I paid cash and card and that was the slowest process. In the end my card I was charged but the woman said the online portal was saying error, I don’t know I don’t think the woman knew what she was doing at all. I ended up paying cash just to get out of there. I was over charged . Van was really clean though.

Sarah Fitzer 
No reviews have been submitted for this location.

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