Customer Reviews for D&S Forklift & Equipment Repair
(U-Haul Neighborhood Dealer)

128 reviews

108 Stevens Pkwy   Bay Minette, AL 36507

(251) 937-4215

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(251) 937-4215

108 Stevens Pkwy
Bay Minette, AL 36507

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Awesome customer service!

Michael Hallman 
Rating:
5.0

Customer did not leave a comment.

Andrea Cox 
Rating:
5.0

Everything was great i didn’t even know about the u hall business in Bay Minette a friend told us because we was looking for someone to move my daughter and there it was. What i believe would help the people that don’t know about the place is that maybe the sign need to be put up higher because i did pass by it and turn around thanks

SAMUEL CROOK 
Rating:
5.0

Very smooth and quick pick up experience.

John Martindale 
Rating:
5.0

Customer did not leave a comment.

Mike Curry 
Rating:
5.0

This was the perfect location to pick up my U-Haul. It was inspected and marked before I left. Great and easy experience

Lori Gomillion 
Rating:
5.0

Customer did not leave a comment.

Michelle Alfaro 
Rating:
5.0

Customer did not leave a comment.

Donald Chandler 
Rating:
5.0

Customer did not leave a comment.

Mike O'neal 
Rating:
5.0

Customer did not leave a comment.

Keith Phillips 
Rating:
5.0

Customer did not leave a comment.

Aubrey Miller 
Rating:
5.0

Everything was so easy. The office people we eo helpful. Great experience all around and wud reccomend to everyone i know! Thx so much!!!

Lindy Wainwright 
Rating:
5.0

Very good place to do business. The staff is knowledgeable , help full friendly. Very customer oriented. Johnny there made my experience with Hhaul Very pleasant

William Curry 
Rating:
5.0

Customer did not leave a comment.

Patrick Cook 
Rating:
5.0

Provide a technician to install running lights and trailer hitchs and maintain/repair of wiring & trailer hitch's

Michael Nicholson 
Rating:
5.0

Customer did not leave a comment.

Rosie Jenkins 
Rating:
5.0

Great experience

Daryl Long 
Rating:
5.0

Customer Appreciation rwas excellent service

Michael Nicholson 
Rating:
3.0

Customer did not leave a comment.

James Dixon 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER RICHERSON 
Rating:
5.0

Customer did not leave a comment.

Steve schwalbach 
Rating:
5.0

Customer did not leave a comment.

SHARON SAFFORD 
Rating:
5.0

Customer did not leave a comment.

EMILY MORRISON 
Rating:
5.0

Nothing! Johnny made every step in the process easy. It was a pleasure interacting with her! 5 STARS!!!

JUNE BEAN 
Rating:
5.0

Customer did not leave a comment.

Mark Morris 
Rating:
5.0

Customer did not leave a comment.

Terry Jackson 
Rating:
5.0

Everything was great

Terrence Walter 
Rating:
5.0

Delightful people, excellent service!

Melanie Kapocsi 
Rating:
5.0

Customer did not leave a comment.

Stacey Campbell 
Rating:
5.0

Customer did not leave a comment.

Tiffany Hudson 
Rating:
5.0

Customer did not leave a comment.

Albert Bishop 
Rating:
4.0

Customer did not leave a comment.

Annie Allen 
Rating:
5.0

Customer did not leave a comment.

Shafina Bennett 
Rating:
4.0

Customer did not leave a comment.

Robert Ireland 
Rating:
5.0

Keep doing what you are doing 👍

James Faulkner 
Rating:
5.0

This was the third time I have rented a uhaul from D&S Forklift - they have always been very nice and helpful. It’s a pleasure dealing with them. Planning on renting another trailer from them either this weekend or next.

James Faulkner 
Rating:
5.0

Customer did not leave a comment.

JEFFERY STARKS 
Rating:
5.0

Nothing. Everything went well.. Service was prompt when I picked up and dropped trailer off.. unit was clean and performed as expected

Jason Stewart 
Rating:
5.0

Customer did not leave a comment.

mark thomas 
Rating:
5.0

Awesome service and Great People!🙏🏽

Phyllis Bennett 
Rating:
5.0

Customer did not leave a comment.

Marcus Richardson 
Rating:
5.0

Customer did not leave a comment.

Phyllis Bennett 
Rating:
5.0

Customer did not leave a comment.

Phyllis Bennett 
Rating:
5.0

Great customer service. I would definitely recommend them and will use this company in the future. The lady that was helping me ( I can’t remember her name) was so wonderful and competent, which I completely needed due to the nature of my move.

Michelle Alfaro 
Rating:
5.0

Super nice people!

Ronda Martinez 
Rating:
5.0

Customer did not leave a comment.

Gemma Jernigan 
Rating:
4.0

Johnny was great. She appreciated me as a customer- kinda rare nowadays

Mark Hilbert 
Rating:
5.0

We worked with Johnnie in Bay Minette, AL. She was in a word EXCELLENT! In a time where professionalism and courtesy seem to be on a steep decline, Johnnie was quite the opposite. She was professional, knowledgable and courteous! She asked questions that we had not thought of to ensure we had everything we needed for the trip! Give her a RAISE or at least recognize her for her excellence!

Millicent York 
Rating:
5.0

Awesome people to rent from!

Ronda Martinez 
Rating:
4.0

Customer did not leave a comment.

ROBERT VEAL 
Rating:
5.0

Customer did not leave a comment.

Rosie Jenkins 
Rating:
5.0

N/A

bert baker 
Rating:
5.0

Everything was great

Annie Finch 
Rating:
5.0

Always GR8 friendly service!!

SHERRI SMITH 
Rating:
2.0

Customer did not leave a comment.

JARON HEDRICK 
Rating:
5.0

Quick and easy drop off. No complaints.

Roshanda Pinson 
Rating:
2.0

I was at the location for 2 hours while they were trying to figure out what was wrong with their equipment. I ended up having to rent a truck that cost more money than what I was wanting to spend. It was a horrible experience.

Tonya Mills 
Rating:
5.0

Customer did not leave a comment.

Ryan Peek 
Rating:
3.0

Customer did not leave a comment.

Gregory Karras 
Rating:
5.0

Customer did not leave a comment.

Christopher Clark 
Rating:
5.0

Customer did not leave a comment.

CHERLESTEINE REED 
Rating:
5.0

Customer did not leave a comment.

Broderick Sigler 
Rating:
1.0

I’m trying to take the supplies that I paid for.. out of the back and I felt rushed. I’d already had a bad experience and that made it worse. Luckily I cold check out on my own, because the office was packed. I’m sorry I had to leave a bad review, but this trip was a really bad experience!

SOLOMAN TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Ronda Martinez 
Rating:
5.0

Customer did not leave a comment.

Annie Cleveland 
Rating:
5.0

Excellent service. Customer service Lady was nice & very helpful & I will recommend people to this lactation & place.

James Bryars 
Rating:
5.0

The lady (Johnnie) is very accommodating and friendly but also professional. I would use this location again, no doubt!!

CATHERINE BURKETT 
Rating:
5.0

Customer did not leave a comment.

Steve schwalbach 
Rating:
5.0

Customer did not leave a comment.

Chris Hawthorne 
Rating:
5.0

If a customer has to change their drivers license i.e. out of state transfer, and the update it on the reservation well before time to pick up the vehicle. Tell them in advance that they need to have their voided or expired license along with their temporary license from the new state. Preferably before they go to pick up the vehicle.

Brandon Jones 
Rating:
5.0

Very friendly and helpful. Helped me make a few changes in return location. Would recommend

James Thompson 
Rating:
5.0

Customer service was great. They made sure equipment was hooked up properly and gave assistance. Will do business with this customer again!

Mark Leigh 
Rating:
5.0

Dealer very easy to work with. Filled my needs completely.

Benny Respress 
Rating:
5.0

Customer did not leave a comment.

Shaneque Atchison 
Rating:
5.0

Great people. Highly recommended.

Sean Hill 
Rating:
5.0

Customer did not leave a comment.

Jason Stewart 
Rating:
5.0

Customer did not leave a comment.

Robert Kriss 
Rating:
5.0

Everything went great.Very nice and helpful.

Randy Terry 
Rating:
5.0

Great people and will definitely do business with them again!

Stephen Dujka 
Rating:
5.0

Great customer service. Staff were very attentive. I had a great experience.

Anthony Pileggi 
Rating:
5.0

Customer did not leave a comment.

gary lajoie 
Rating:
5.0

Absolutely nothing. Everything went GREAT!!! Will be using them for all my future rentals.

Kathryn Mauldin 
Rating:
5.0

Very nice people to work with. Helpful and had the truck available early. Appreciate everything they did to make my move hassle free

Diane Hamm 
Rating:
5.0

Excellent experience; very well satisfied!

Marilyn Young 
Rating:
5.0

Staff was great! Truck and trailer were clean and in good working order.

Marilyn Young 
Rating:
5.0

Customer did not leave a comment.

Leslie Downey 
Rating:
5.0

I was very satisfied with the truck I rented. It had very low miles and was well kept.

Robert Craig 
Rating:
5.0

Customer did not leave a comment.

Terry Perkins 
Rating:
5.0

Customer did not leave a comment.

Robert Bost 
Rating:
5.0

Customer did not leave a comment.

Jerome George 
Rating:
5.0

Customer did not leave a comment.

Eric Sanders 
Rating:
5.0

Customer did not leave a comment.

John Howell 
Rating:
5.0

Great service and friendly folks.

Larry Stewart 
Rating:
5.0

Very nice to work with

Carol Mowrey 
Rating:
5.0

Customer did not leave a comment.

Vicky Stringer 
Rating:
5.0

Customer did not leave a comment.

Earl Bender 
Rating:
4.0

Advertising SIGNS for Business name & UHAUL Entrance could be more visible to customers. Uneven dirt/gravel road with several bad places. The lot is very large, that is great! Over all, there was nothing that would prevent me from using or recommending this location to family and friends. The lady that checked our truck in was super nice. I will be coming back to rent another Truck in next few weeks to move my other home. Thx, D&S Forklift & Equipment Repair/ UHAUL

Jerry Akins 
Rating:
3.0

I think this is a new place because they were not very organized

Terri Smith 
Rating:
5.0

Customer did not leave a comment.

JOHN EDMOND 
Rating:
5.0

Fast and efficient rental. Good value.

Glen Hare 
No reviews have been submitted for this location.

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