Customer Reviews for D&S Automotive Ctr
(U-Haul Neighborhood Dealer)

112 reviews

19 Dogwood Dr   Wading River, NY 11792
(Right behind Sterling National Bank)

(631) 929-5077

Office Hours

  • Mon: Closed
  • Tue-Fri: 8 am–4:30 pm
  • Sat: 8 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(631) 929-5077

19 Dogwood Dr
Wading River, NY 11792
(Right behind Sterling National Bank)

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 8 am–4:30 pm
  • Sat: 8 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

William Browning 
Rating:
5.0

everything was easy and excellent

Sherri Lynch 
Rating:
5.0

Nothing

Joseph Tangel 
Rating:
5.0

Everything went fine

Joseph Tangel 
Rating:
5.0

Customer did not leave a comment.

dorothy gendreau 
Rating:
5.0

Customer did not leave a comment.

Raymie Kopels 
Rating:
5.0

Customer did not leave a comment.

Julius Lupico 
Rating:
5.0

Customer did not leave a comment.

George Delany 
Rating:
5.0

Customer did not leave a comment.

chris schmidt 
Rating:
5.0

Customer did not leave a comment.

Miriam MEARS 
Rating:
5.0

Thank you !

Adrianne Johansson 
Rating:
5.0

Customer did not leave a comment.

ROBERTFRANCIS HORVAT 
Rating:
5.0

The Gentlemen at D & S were very helpful and professional! The vehicle was well maintained and had great A/C!! Claudia Vazquez

CLAUDIAA VAZQUEZ 
Rating:
5.0

The address needs to be corrected, its dog wood not dogwood it took me to a private home and made me late and frantic for pick up

Adrianne Johansson 
Rating:
5.0

Customer did not leave a comment.

Adriano Espinal 
Rating:
5.0

Customer did not leave a comment.

JAMESJ JR CARDONE 
Rating:
1.0

Customer did not leave a comment.

Lawrence Dunning 
Rating:
5.0

nothing

carl piazzas 
Rating:
1.0

It took one hour to get the code for the lockbox. The air conditioning didn't work. Could read milage due to check engine light was on. Terrible experience!

Xia Martinez 
Rating:
4.0

Customer did not leave a comment.

Christopher Scharf 
Rating:
5.0

Great people great job all good m thank you

Dominick Carella 
Rating:
5.0

Customer did not leave a comment.

Veronica Bitalvo 
Rating:
4.0

Customer did not leave a comment.

David A Sabal 
Rating:
5.0

Great location easy to find. the people were very helpful.

Patrick Clarkin 
Rating:
5.0

Customer did not leave a comment.

clinton bristol 
Rating:
4.0

Customer did not leave a comment.

April Vincent 
Rating:
5.0

Customer did not leave a comment.

Laura Calamita 
Rating:
5.0

Customer did not leave a comment.

MIKE LOBOSCO 
Rating:
5.0

Customer did not leave a comment.

Bret Hoffman 
Rating:
5.0

Customer did not leave a comment.

Michael Martinez Alamo 
Rating:
3.0

Customer did not leave a comment.

RAPHAEL COMMISSO 
Rating:
5.0

Customer did not leave a comment.

Martin Siry 
Rating:
4.0

Customer did not leave a comment.

Philip Weggeman 
Rating:
3.0

The truck should NOT have been rented because the brakes were so bad. The shimmering every time you stepped on the brakes were scary.

Mike Delia 
Rating:
1.0

I was quoted a rate of $19.99 for less than a day and charged $115 plus mileage. Andrew Corley refuses to rectify this. I’ll never use this company again.

Emily Brown 
Rating:
5.0

Customer did not leave a comment.

Jennifer Triandafils 
Rating:
5.0

Customer did not leave a comment.

Laura Croudo 
Rating:
5.0

Customer did not leave a comment.

Lewis Kosloski 
Rating:
3.0

Customer did not leave a comment.

Frank Hujber 
Rating:
4.0

I used this location for drop off. It was clean.

Joe Rizoff 
Rating:
4.0

Customer did not leave a comment.

Bekim Salijaj 
Rating:
5.0

Customer did not leave a comment.

Suzanne Gruenberg 
Rating:
4.0

A big issue here where I didn't realize the return time and was billed for an extra day plus insurance. The occurred for two reasons the facility closed at 1:00pm on Saturday and was closed on Sunday, after speaking with the owner I made a reservation for 12:00. I didn’t need the truck until Sunday. Additionally I had previously rented a truck , I believe in March, and didn’t need to return within 24hours. I returned the truck around 3:00pm and was told I would be charged an extra day and a day’s insurance. After explaining the situation the extra day charge was waved however the insurance wasn’t. Not really happy about the entire situation. I would have made sure the truck was back by 12:00 or possibly made the reservation for later Saturday or even Sunday.

Kevin Gorman 
Rating:
5.0

Customer did not leave a comment.

William philp 
Rating:
5.0

Customer did not leave a comment.

Robin Appel 
Rating:
5.0

Very Helpful, polite and courteous.

RYAN FINTER 
Rating:
5.0

Great job!

Dan Franck 
Rating:
5.0

Customer did not leave a comment.

Robin Appel 
Rating:
5.0

My issue was not with the locations but with the uhaul customer service. I extended our rental a day and it was never added into the system. when i called to discuss the issue i was told "just pay it because i cant do anything for you". this is never something that should be said to a customer.

Timothy Donoghue 
Rating:
5.0

Customer did not leave a comment.

John Booth 
Rating:
5.0

Brenda was awesome. Friendly, answered questions, explained everything thoroughly! She is a keeper. Hope you compensate her accordingly!

Diane Ronzino 
Rating:
5.0

Customer did not leave a comment.

Michele Siagiannis 
Rating:
2.0

I reserved a van from a nearby pickup location in about a week in advance. When I showed up to pick it up I was told that the person who handles rentals wasn't there and I couldn't pick up the van. I inquired and was told I would just have to go to another location but there wasn't anyone who could rebook me to confirm there would be a van available. I asked why I want informed ahead of time but did not get an answer. Unfortunately after a couple of phone calls my reservation was moved to a much farther location and it turns out Uhaul didn't bother letting me know the first location wasn't going to be able to service my original reservation. As a result I paid a lot more in mileage charges. I will look at other options next time. Oh and I got charged a cleaning fee even though the van was broom clean when I left it. Any chance to get money out of their customers.

Shawn Serbin 
Rating:
3.0

Customer did not leave a comment.

RICHARD MILLER 
Rating:
5.0

Nothing – the service was perfect. This location is an absolute pleasure to deal with.

LLOYD EISENBERG 
Rating:
5.0

Customer did not leave a comment.

DENISE RONDEAU 
Rating:
3.0

people were very helpful.

WILLAM BUSCH 
Rating:
4.0

Customer did not leave a comment.

RONALD LONG 
Rating:
3.0

Customer did not leave a comment.

LEM LATTIMER 
Rating:
5.0

When reserving the vehicle online, the website was not correct about what size vehicles were available. I had to take a smaller rental at the last minute and make more trips moving than I wanted to. If the information was correct, I would have known to rent from another location/dealer.

Laura Gallagher 
Rating:
4.0

Cannot think of anything. The experience was very positive. Would definitely use them again.

JOHN SELE 
Rating:
5.0

Reduce state tax, ha, ha!!!! The cargo van was easy to drive & actually got very good gas mileage. D & S is great, efficient & friendly.

LINDA HAGERTY 
Rating:
5.0

Friendly and very helpful.

Robin Franze 
Rating:
5.0

Perry, the owner of D&S Automotive took care of me personally. He was very helpful an friendly. A true professional. My family moved to Ridge about two years ago and needed to find someone reliable to work on our vehicles when needed. He wasn't recommended and the only reason why we chose D&S to do business with is because it's right behind my bank, Astoria Savings, about 5 minutes from our house. Close and convenient. He has serviced and inspected two of our vehicles and were happy with our experience. I would highly recommend D&S for reliable service and with U-Haul rentals that went smooth for us also. Lee

LEE TAYLOR 
Rating:
5.0

Customer did not leave a comment.

LINDA NUNZIATO 
Rating:
5.0

Customer did not leave a comment.

MICHAELK KERN 
Rating:
4.0

Customer did not leave a comment.

Regina Tambasco 
Rating:
5.0

Perfect transaction!

Steven Elias 
Rating:
5.0

Rental Agent was very accommodating. Perry made a genuine effort to assist with placing trailer on my hitch ball and the paperwork was presented with ease and non complicated. Recommended agent WS

Warren Sidewitz 
Rating:
3.0

Customer did not leave a comment.

DOUGLAS LATTIMER 
Rating:
4.0

Customer did not leave a comment.

LISA SILVESTRI 
Rating:
4.0

Customer did not leave a comment.

SCOTT PFLUG 
Rating:
5.0

Perry made the whole process effortless. I will use this location again.

Bill Costello 
Rating:
5.0

Customer did not leave a comment.

CARL MATTSON 
Rating:
3.0

Customer did not leave a comment.

STUART KELLY 
Rating:
3.0

Customer did not leave a comment.

DEBRA SUDMANN 
Rating:
5.0

Customer did not leave a comment.

Philip McCombe 
Rating:
4.0

Customer did not leave a comment.

Mark Haff 
Rating:
5.0

Less annoying computer system on site.

Sharona Atkins 
Rating:
3.0

the van was not at this location. When we got there, it was at another location 20 miles away from out house. We went to the location on our order confirmation. When we got home later, we saw an email changing the location. You should WARN CUSTOMERS to CHECK their email/phone in case there is a location change. This wasted an hour of our time and was a very bad start to a busy and stressful moving day. We hhad calculated the miles we needed carefully and we HOPE UHAUL will take care of the over-mileage because it was not our fault.

KATE EVANS 
Rating:
4.0

Customer did not leave a comment.

ALICE JESTER 
Rating:
5.0

Customer did not leave a comment.

Michael Martell 
Rating:
3.0

Way to expensive!!

DENNIS SPELLMAN 
Rating:
5.0

Customer did not leave a comment.

ROBERT RIZZO 
Rating:
5.0

Equipment was clean and in almost new condition. Dropped the truck off after closing hours and left the key in the drop off box...the whole process was a breeze beginning to end. Service was professional. Definitely can recommend renting from this facility.

CLIFFORD HOWES 
Rating:
4.0

Used the after hours drop off service. Everything was fine.

JASON TUELL 
Rating:
3.0

Customer did not leave a comment.

mike musiello 
Rating:
4.0

Customer did not leave a comment.

JASON TUELL 
Rating:
5.0

Customer did not leave a comment.

ROSALIE BASILE 
Rating:
5.0

Customer did not leave a comment.

PAULO FIGUEIREDO 
Rating:
5.0

Nothing these people were excellent. could not ask for a better place to work with.

JOHN JOHNSON 
Rating:
5.0

Customer did not leave a comment.

RUSSEL HENLEY 
Rating:
5.0

Customer did not leave a comment.

KATHERINE Casa 
Rating:
3.0

No problem with drop off. Easy to find.

KAITLYN BLISS 
Rating:
1.0

Have a truck at the right location when sent to

JAMES BRENNAN 
Rating:
4.0

Customer did not leave a comment.

ernst hoenigmann 
Rating:
3.0

nothing very nice!

CHRIS RAMPONE 
Rating:
5.0

Everything went perfectly.

ROSALIE BASILE 
Rating:
5.0

No need for improvements - the owner is very nice, place is clean, truck is clean. 100% satisfaction!!!

KAMAL DORSAINVILLE 
Rating:
4.0

Customer did not leave a comment.

Vick Hiller 
No reviews have been submitted for this location.

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