Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
the outside of this place could use a serious weed eater at the place.. the outside of it looks jenky... it could use some outside improvement
Brian Jones
Rating:
2.0
Took over 25 min to return a trailer . Staff said their wiffi doesn’t work
Michelle Viscuso-Mauthe
Rating:
5.0
Customer did not leave a comment.
rob preston
Rating:
5.0
Customer did not leave a comment.
Mary Harris
|
Overall Experience
Rating:
5.0
Manager of this location was very courteous and accommodating to my needs. I had driven 1000 miles to this location and everything fell right into place. Thank you so much for the reliability!
Douglas Sloop
Rating:
5.0
Customer did not leave a comment.
Anthony Lutz
|
Overall Experience
Rating:
5.0
The staff is completely helpful to accommodate all your needs very friendly you feel comfortable living all your belongings there I love it♥️
gus lopez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gordon Stillings
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Christopher Winters
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kelly Thacker
Rating:
5.0
I had 2 storage units. I was very pleased with the facility and staff. I highly recommend them and would use them again if needed.
Carla Bigelbach
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Ron Sawyer
Rating:
5.0
Customer did not leave a comment.
Nicole Knop
Rating:
1.0
No one was available at the location. I had to call U-haul support to get access to my truck.
Eric Johnson
Rating:
5.0
Customer did not leave a comment.
Kip Pergande
Rating:
4.0
Customer did not leave a comment.
Michael Bigelbach
Rating:
5.0
Customer did not leave a comment.
Amber Okray
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael Bigelbach
Rating:
5.0
Customer did not leave a comment.
Laura Bednarowski
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mark McAuley
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Christy Kain
Rating:
3.0
Customer did not leave a comment.
Jodi Witter
Rating:
5.0
You are perfect
Pita Kotobalavu
Rating:
1.0
I am not a fan of how U-Haul does business. I picked a truck and a location & time. A day later they switched the location on me that’s a mile away because the one location I picked didn’t have the truck. Good business would drive that truck to the original picked by customer, not U-Haul. Instead they switch the location, charge me $20 for having to do outside of store hours and then try to add another $30 for gas convenience, not too mention pay for 50 miles of gas when I only drove 15-20. It’s a rip off. And on top of it when they changed my pickup location they screwed up my pickup time and I almost lost my reservation. Terrible experience. And then my truck smelled like stank weed.
Noah Hanstedt
Rating:
5.0
Equipment was clean, but the truck made a squealing noise. IHowever, it did get us to our destination.
Connie Harrington
Rating:
5.0
I was always treated well and my questions answered. I felt safe. The staff I dealt with was knowledgeable and helpful. Thanks
Dot Luedtke
|
Overall Experience
Rating:
5.0
Great place
Kristine Falck
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Melinda Bergman
|
Overall Experience
Rating:
5.0
Very helpful personnel. I highly recommend this location.
Connie Harrington
Rating:
5.0
Very wonderful and clean facility. Office management is very kind and accommodating. Rented here for over 2 years and have never has a problem. Definitely will recommend and if needed rent in the future!
Bray Haggstrom
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mark Page
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Julie Konkle
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Autumn Thiel
Rating:
1.0
They are out to rip people off. This is not your trusted u haul. Their app is faulty and now they keep raising the bill after the fact with manufactured issues.
Mark Zimmerman
Rating:
5.0
Customer did not leave a comment.
Janet Larsen
|
Overall Experience
Rating:
5.0
Connie and Julie were always kind and accommodating. I'll miss them. The only reason I moved out was the building I was storing items was rented to a single client. Otherwise, I would have continued my rental agreement.
Peace,
Dan Unruh
Daniel Unruh
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jay Rill
Rating:
5.0
I would suggest a no smoking policy in the vehicles. The truck really stunk when I picked it up.
DANIELLE RICCITELLI
Rating:
5.0
See you next summer!!
Bruce Stone
|
Overall Experience
Rating:
5.0
Very pleased with your facility. Your manager of the property is very professional and nice.
Kim Johnson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
danielle riccitelli
Rating:
5.0
Customer did not leave a comment.
Mark Thompson
Rating:
5.0
Customer did not leave a comment.
ROBERT HOCKENBERRY
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BRANDON BUSSELL
Rating:
5.0
Customer did not leave a comment.
Jason Egger
|
Overall Experience
Rating:
5.0
Thank you so much for being a great place to store my items. Very clean and well maintained.
Angela Kinnard
|
Overall Experience
Rating:
5.0
Signs could be put up to tell people driving into building to pull back or over so that when someone else comes (as was me) can get in.
Blaine Laumer
|
Overall Experience
Rating:
5.0
Connie and Julie and before Kelly, have been top notch since the day I moved in. Could jot ask for better service.
Please let them know
Thanks
Dale Dorschner
DALE DORSCHNER
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Daniel Townsend
|
Overall Experience
Rating:
5.0
Thanks for help and understanding 😊😊😊 if need you again hope you remember me , Thanks Paula Tuttle
Paula Tuttle
|
Overall Experience
Rating:
5.0
The lady was the utmost helpful and couldn't have been happier!!!!
Joshua Harris
Rating:
5.0
All personnel were very friendly and helpful. Clearly customer oriented!
harold Kaeser
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
kelly hoffmann
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Julie Konkle
Rating:
5.0
Customer did not leave a comment.
Julie Konkle
Rating:
5.0
Customer did not leave a comment.
TIMOTHY DUCHOW
Rating:
4.0
Customer did not leave a comment.
Tuesday Johnson
Rating:
5.0
Customer did not leave a comment.
HUNTER GUSTAVUS
Rating:
5.0
Everyone I spoke with at D&H was always extremely friendly and helpful. The facilities are always neat and clean. I’d highly recommend them.
Steve Cleary
|
Overall Experience
Rating:
5.0
Very good customer service. I had access every time that I needed it. I stored a car inside, heated, no pests, very clean. The price went up 25% from last year, which wasn’t expected and I’m not sure why there was such a big increase. Overall well run facility. I have also stored a camper outside with no issues.
DEAN SWORD
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JULIE LLEWELLYN
Rating:
5.0
Customer did not leave a comment.
Robert Burns
Rating:
5.0
Connie and Julie were extremely helpful with our storage needs between houses. Great facility, very clean and well maintained, excellent 24/7 availability plus safe and secure. Highly recommended for your storage requirements and truck rentals. Thank you for everything!
Thomas Breaker
Rating:
4.0
Customer did not leave a comment.
VINCENT OLIVER
Rating:
3.0
My equipment application was placed a month prior to my move. My preferred rental pick up location was nearly two hours away from the confirmed pick up location of which I was not informed of until 2 days prior to my move! Extremely dissatisfied.
Alegra Holt
Rating:
4.0
Reserved at one location. I get there and was told the guy didn’t return the truck. I was sent to another location. I get to other location and they weren’t open. No one bothered to tell me that they would not be open for another hour. The lady I did deal with at the new location was very nice. I would recommend her. But the inconvenience of the situation was quite frustrating. I would have expected some kind of discount for the situation because the inconvenience was caused by U-Haul but was not offered anything.
Roben Michealson
Rating:
5.0
Customer did not leave a comment.
Benjamin Evers
Rating:
5.0
Customer did not leave a comment.
Jami Haney
Rating:
4.0
I was grateful to D & H for having a truck to loan to me at the last minute. I had rented a 6 x 12 covered trailer on the U-Haul website only to find out once I arrived at Krueger's True Value that the trailer was actually not rentable due to repairs. That was very frustrating to say the least. The woman at D & H was very friendly and very helpful. I will call them in the future.
Julie Fries
Rating:
5.0
Great job by the staff at D&H
Daniel Witzeling
Rating:
5.0
Customer did not leave a comment.
Dan HANNEMAN
Rating:
5.0
The agent at D & H was very friendly and efficient. The truck was ready on time and was easy to return after hours using the key drop.
GEORGE FUCIK
Rating:
5.0
Customer did not leave a comment.
CARY WILDER
Rating:
5.0
Customer did not leave a comment.
Sandy Kiesow
Rating:
4.0
Customer did not leave a comment.
Kenneth King
Rating:
5.0
The agent was helpful, professional and congenial. Can't ask for more than that
Jeffrey Jordan
Rating:
5.0
Customer did not leave a comment.
julie fries
Rating:
5.0
Customer did not leave a comment.
Andrew Basler
Rating:
5.0
D&H Climate Controlled Storage was a great location. The lady that helped us was super helpful and knowledgeable.
Javis Gonzalez
Rating:
3.0
Customer did not leave a comment.
Ryan Bly
Rating:
4.0
Customer did not leave a comment.
Robert Juneau
Rating:
5.0
Thank you for excellent service!
Chris Cannon
|
Overall Experience
Rating:
5.0
What a great experience,the staff were wonderful,always friendly I will miss this place and my girls in the office merry Xmas.
ken williams
|
Overall Experience
Rating:
4.0
The facility was clean and well maintained. The lady at front desk always very helpful.
RHONDA MESKO
|
Overall Experience
Rating:
5.0
Well when I move again and I a storage your place will be the first place I come again and again
kerry jones
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bryan Howard
Rating:
5.0
Very helpful and friendly
craig knueppel
Rating:
5.0
Customer did not leave a comment.
Karen Camann
Rating:
4.0
Easy to do business with
andrew steeves
|
Overall Experience
Rating:
5.0
Easy transaction. The 5x8' trailer was in great condition. U-haul found a trailer for me through their network even though it was a last minute reservation on a busy weekend.
Etienne Mejia
Rating:
4.0
great place
linda robinson
|
Overall Experience
Rating:
5.0
Excellent service; excellent facilities
Michele Isaacson
|
Overall Experience
Rating:
5.0
Very friendly people to deal with. Fast response time if you leave a message. Clean facility and great prices.
MARK BOARDMAN
|
Overall Experience
Rating:
5.0
The lady working was very nice and provided me with all necessary information and risks and rules.
Stacy Byers
Rating:
4.0
Customer did not leave a comment.
gustavo velasco
Rating:
5.0
Friendly and prompt, thanks much! Will use this location again.
Bob Charles
Rating:
5.0
I mistakenly ordered too small a size. The help I received to amend my error was fantastic! Thanks for your help!
Tara Mansavage
Rating:
5.0
Great customer service and very friendly! Would recommend and use again.
CHRISTOPHER MORDINI
Rating:
5.0
Customer did not leave a comment.
John Page
Rating:
5.0
Customer did not leave a comment.
John Lord
Rating:
4.0
Customer did not leave a comment.
Karen Camann
Rating:
5.0
Nothing!
Dan Luet
Rating:
5.0
Customer did not leave a comment.
Brogan Kyhos
Rating:
3.0
Helpful staff. Car hauler equipment however did not fit my standard pickup so I had to make other arrangements. Car hauler trailer lights were not operational which created an issue for our planned night driving. Delayed our trip and caused a late drop off. Also, when dropping off the rental truck I was informed the vehicle ID was different than what was recorded on the rental agreement.
William Manley Manley
Rating:
4.0
Customer did not leave a comment.
Adrian Kennedy
Rating:
5.0
No comments. The two men did an excellent job!!
larry Cornell
Rating:
5.0
Friendly and helpful service.
Bernie Coenen
Rating:
4.0
Customer did not leave a comment.
BEN BAHR
Rating:
5.0
Great customer service a pleasure to see in todays world.
McKinley Collins
Rating:
5.0
Customer did not leave a comment.
Jessica Kronemier
Rating:
5.0
Customer did not leave a comment.
Rob Walla
Rating:
5.0
Customer did not leave a comment.
lynn kobow
Rating:
1.0
They charged me $16.00 to top up fuel and $30.00 for service to go get fuel. Rip off
Ali Useini
Rating:
4.0
Customer did not leave a comment.
mike rehbein
Rating:
5.0
Customer did not leave a comment.
Chad Gunderson
Rating:
5.0
Load the truck!! Lol everything was great!! Thank you
yalene gonzalez
Rating:
5.0
Customer did not leave a comment.
craig gorectke
Rating:
5.0
Julie and Connie do an outstanding job. I moved my belongings from one U-Haul Storage Center in Oshkosh to this location based upon the outstanding treatment and serviced I received by these two young ladies. Please congratulate and thank them for a job well done on my behalf.
John Kaye
Rating:
5.0
Customer did not leave a comment.
dean nayes
Rating:
5.0
Customer did not leave a comment.
Melissa Cruz
Rating:
5.0
Customer did not leave a comment.
Shannon Tews
Rating:
5.0
Kelly was right on top of things and quickly walked me through the process. I would definitely rent from them again in the future.
James Roccia
Rating:
5.0
Customer did not leave a comment.
ASHLEY RATCHSACK
Rating:
5.0
All went well. The two ladies in customer service were a pleasure to deal with.
Steven Barry
Rating:
5.0
Best Uhaul dealer around
Chris Wenzel
Rating:
4.0
When renting online it would be nice to get the truck you wanted instead of getting bumped all over hell!
david kaphaem
Rating:
5.0
The location is perfect! Right next to our old apartment. This made pick up easy. The lady working Saturday was great! She made everything extremely easy. Would definitely recommend this location to anyone! Thanks for the awesome service!
Rachel Ristau
Rating:
5.0
Customer did not leave a comment.
Carla Zwick
Rating:
5.0
Customer did not leave a comment.
lori scruton
Rating:
4.0
Customer did not leave a comment.
Cliff Krause III
Rating:
4.0
Customer did not leave a comment.
Sherry Natzke
Rating:
3.0
Kelly was very helpful, I look forward to my time at the facility.