Customer Reviews for Dalton Lumber & Supply Co Inc
(U-Haul Neighborhood Dealer)

540 reviews

1010 Lackawanna Trail Ste A   Dalton, PA 18414
(Off Rt 6 and 11 1 mi before Keystone College DO IT Best Center)

(570) 563-1322

Office Hours

  • Mon-Sat: 7:30 am–5 pm
  • Sun: 8 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(570) 563-1322

1010 Lackawanna Trail Ste A
Dalton, PA 18414
(Off Rt 6 and 11 1 mi before Keystone College DO IT Best Center)

Services at this Location:

Office Hours

  • Mon-Sat: 7:30 am–5 pm
  • Sun: 8 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ROBERT DENNIS 
Rating:
5.0

Customer did not leave a comment.

Arthur Faraday 
Rating:
5.0

Customer did not leave a comment.

Francis Sisco 
Rating:
3.0

We made our reservation for 6pm Sunday-6pm Tuesday. The shop called us to let us know that they would be closed by 6pm and offered that we could pick it up earlier - great! really appreciated the heads up! However, we didn't realize that picking it up early meant we had to drop it off early on Tuesday, which completely messed with our plans. Otherwise, the process was very smooth and the staff was kind.

Brennan Hoban 
Rating:
5.0

Customer did not leave a comment.

WYATT WOOD 
Rating:
5.0

Customer did not leave a comment.

RENEE JOYCE 
Rating:
5.0

Customer did not leave a comment.

David Oven 
Rating:
5.0

The staff was very professional and courteous

Kim Walker 
Rating:
5.0

Customer did not leave a comment.

JAMES CILENTO 
Rating:
4.0

Customer did not leave a comment.

Sheryl Murphy 
Rating:
5.0

Customer did not leave a comment.

ROBERT DENNIS 
Rating:
5.0

Great Customer Service!

Saverino Sacchetti 
Rating:
5.0

The van that I rented had a full gas tank. I traveled, however 30 miles or so and when I filled up the tank, it took 5 gallons of gas. So the vans gas gauge is inaccurate.

Joseph N. Demko 
Rating:
5.0

Customer did not leave a comment.

Sandra Lane 
Rating:
4.0

excellent customer service! A+++!

Alexander Temporado 
Rating:
5.0

Customer did not leave a comment.

Christopher Burdick 
Rating:
4.0

Very friendly

Robert Durbin 
Rating:
5.0

Customer did not leave a comment.

Jean Blackie 
Rating:
5.0

Customer did not leave a comment.

erik wicander 
Rating:
5.0

Customer did not leave a comment.

MOHAMED BADRELDIN 
Rating:
5.0

Customer did not leave a comment.

Marty Brittain 
Rating:
5.0

Double check the dash indicator lights and tire pressure

Suzanne and Howa Fisher 
Rating:
5.0

Customer did not leave a comment.

Kyle Michaels 
Rating:
5.0

You charged me $15 for insurance which I never signed up for as far as I know. It's not worth my time however to go back and deal with this.

Joseph N. Demko 
Rating:
5.0

Honestly, this is the BEST uhaul location I’ve ever come across. I’m terrible with names (is it Kevin who helped me?) but the designated uhaul gentleman was so unbelievably accommodating. He knew his stuff. He suggested another trailer for my load. I’m so grateful for that suggestion! It was the right call. I think this uhaul location differs because I felt cared for and felt like they were accountable for fulfilling my request. (As should be the expected experience, in my humble opinion.) In CONTRAST (not this location), historically I always felt uhaul was a 50/50 shot, no matter the reservation or circumstance or phone calls. This place rocks, man. It’s 20 mins out of my way but I’m only renting through them, if possible. 10/10 all day.

Cameron Pinto 
Rating:
5.0

Customer did not leave a comment.

Susan Bayak 
Rating:
2.0

Customer did not leave a comment.

Jeffrey Tylutki 
Rating:
5.0

The man was very helpful & kind! Easy and quick process.

Lacey Ammenhauser 
Rating:
5.0

Customer did not leave a comment.

Carrie Van Hook 
Rating:
5.0

Customer did not leave a comment.

TOM BYRNE 
Rating:
5.0

Customer did not leave a comment.

LEONARD LUPINI 
Rating:
5.0

I don’t know, just a gross experience , the truck was disgusting, the guy was rude. I’m just upset

Reece McCann 
Rating:
5.0

Dalton Lumbar does a GREAT JOB with Uhaul. We use them often.

JOHN GARDNER 
Rating:
5.0

Truck was not clean with minor cosmetic damage. Doesn't seem like there's any system in place where the vehicle is looked over between rentals.

Richard Kline 
Rating:
5.0

Very friendly and professional, the process was easy from start to finish!

Kevin McGee 
Rating:
4.0

Customer did not leave a comment.

Caleb Ei 
Rating:
5.0

Customer did not leave a comment.

Mark Sickler 
Rating:
5.0

Customer did not leave a comment.

dave beckish 
Rating:
5.0

Customer did not leave a comment.

dave beckish 
Rating:
5.0

Drop off was easy. The u-haul desk was clearly marked and all we had to do was drop off the key.

Linda Tucker Serniak 
Rating:
3.0

Customer did not leave a comment.

Abbygail Geyer 
Rating:
5.0

Customer did not leave a comment.

Aaron Yurkanin 
Rating:
5.0

Super easy pickup and drop off. Great employees, very helpful even though the uhaul system was down. Scott was way too well with and very friendly.

Lindsay May 
Rating:
5.0

Courteous and efficient service.

Richard Kowalczyk 
Rating:
5.0

Customer did not leave a comment.

Robert Hanes 
Rating:
4.0

My drop off wasn’t checked in for 5 hrs by a representative. In doing so I was charged an extra day.

Dylan Matijas 
Rating:
5.0

Customer did not leave a comment.

Emily J Minckler 
Rating:
5.0

When we got the truck they was no gas in the truck it was on empty,

Marianne DeGroat 
Rating:
5.0

My experience was so easy. Dalton Lumber UHaul people were great!

Dale Richmond 
Rating:
5.0

Customer did not leave a comment.

Amy Adams 
Rating:
5.0

Customer did not leave a comment.

Jonathan Kessler 
Rating:
5.0

Customer did not leave a comment.

William Lee 
Rating:
5.0

Nothing. Staff was incredible! Very knowledgeable.

John Shelley 
Rating:
5.0

Customer did not leave a comment.

Ken Matteucci 
Rating:
5.0

The tire straps were fraying. The young man attending to me was very personable and good at his job. He made the transaction stress free.

Leon Mosher 
Rating:
5.0

Customer did not leave a comment.

Jennifer Clapper 
Rating:
5.0

Customer did not leave a comment.

Leslie Sacks 
Rating:
2.0

Lower prices

Michael Wademan 
Rating:
5.0

Customer did not leave a comment.

Chadwick Sullivan 
Rating:
5.0

Customer did not leave a comment.

Debra Lee 
Rating:
1.0

DO NOT CHANGE the original contract after 10 minutes of the customer signing the contract.

Samantha Frankovsy 
Rating:
3.0

The back of the pick up truck was dirty. Had to take back to my house and sweep it out and take a few shovels of dirt out. Couldn’t use it the way I picked it up. I used it to pick up a pool table and the back was dirty

Jeff Reed 
Rating:
5.0

Customer did not leave a comment.

Nikki Glowatch 
Rating:
5.0

Customer did not leave a comment.

MICHAEL TOMANCHEK 
Rating:
5.0

Customer did not leave a comment.

Clayton Tindall 
Rating:
5.0

Excellent customer service with both pick up and drop off

Jennifer Clapper 
Rating:
5.0

Customer did not leave a comment.

Paul Osborn 
Rating:
5.0

Customer did not leave a comment.

Dave Osterhout 
Rating:
5.0

Arrangements made to pickup Trailer at Kingston Pa location. Had to go to Dalton instead. Was at Kingston store day before to pick up additional moving supplies and decided I would confirm trailer order. It was only then that I was made aware of the change. However I was able to pick up day before at no charge to compensate for inconvenience. On a very positive note , the manager at the Kingston Pa facility (Stacey) is excellent at customer service and has an excellent command of your service and product lines. I hope she is adequately rewarded by corporate for her performance.

Mark Olingy 
Rating:
5.0

The company was well organized fast service in-and-out they did a good job

ed ware 
Rating:
4.0

Customer did not leave a comment.

WALTER PRITCHYK 
Rating:
5.0

Customer did not leave a comment.

David Stevens 
Rating:
4.0

Customer did not leave a comment.

EDGARD DOMENECH 
Rating:
5.0

Keep doing what you are doing! If it ain't broke don't fix it. I like the way you operate!

John Jeffery 
Rating:
5.0

Customer did not leave a comment.

JOHN GARDNER 
Rating:
5.0

Customer did not leave a comment.

Sharonda Robinson 
Rating:
5.0

Customer did not leave a comment.

Louis Hazen 
Rating:
5.0

Customer did not leave a comment.

Mindy Rivera 
Rating:
5.0

Customer did not leave a comment.

Courtney Robinson 
Rating:
5.0

Customer did not leave a comment.

Dan Franklin 
Rating:
4.0

Customer did not leave a comment.

Jim Evans 
Rating:
5.0

Customer did not leave a comment.

Philip Mortell 
Rating:
5.0

Customer did not leave a comment.

Pam Dalton 
Rating:
5.0

Customer did not leave a comment.

Travis Haldeman 
Rating:
5.0

Customer did not leave a comment.

Monica Hughes 
Rating:
3.0

Customer did not leave a comment.

Zachary Swilley  
Rating:
5.0

Customer did not leave a comment.

perry rose 
Rating:
5.0

Nothing to improve just keep doing what needs to be done.

JESSE SHAW 
Rating:
5.0

Customer did not leave a comment.

Phil Walter 
Rating:
5.0

Customer did not leave a comment.

Gerald Walsh 
Rating:
5.0

Customer did not leave a comment.

Gerald Walsh 
Rating:
5.0

Customer did not leave a comment.

WILLARD HOLGATE 
Rating:
5.0

Everything from pickup to drop off was super quick and easy. Lady at the desk was incredibly friendly.

Kyle Davidson 
Rating:
5.0

Customer did not leave a comment.

JOHN GARDNER 
Rating:
5.0

Customer did not leave a comment.

Vendelin Laurencik 
Rating:
4.0

Customer did not leave a comment.

Douglas Turner 
Rating:
5.0

Customer did not leave a comment.

James Nelson 
Rating:
5.0

tim was excellent, as usual

JOHN GARDNER 
Rating:
5.0

Customer did not leave a comment.

James Dingee 
Rating:
4.0

Customer did not leave a comment.

William Beechko 
No reviews have been submitted for this location.

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