Customer Reviews for Dallas Auto Detail
(Distribuidor de U-Haul del vecindario)

2,266 comentarios

930 E 8th St   Dallas, TX 75203
(8th St and I-35)

(214) 741-2058

Horarios de la ubicación

  • Lunes:
    8 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Martes a miércoles:
    8 a. m. - 12  p. m.
  • Jueves:
    9 a. m. - 12  p. m.
  • Viernes - Sábado:
    8 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Domingo:
    11 a. m. - 3  p. m.
Horario especial
  • 1/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(214) 741-2058

930 E 8th St
Dallas, TX 75203
(8th St and I-35)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes:
    8 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Martes a miércoles:
    8 a. m. - 12  p. m.
  • Jueves:
    9 a. m. - 12  p. m.
  • Viernes - Sábado:
    8 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Domingo:
    11 a. m. - 3  p. m.
Horario especial
  • 1/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Lekesha B. 
Clasificación:
5.0

The vehicle provided came off a rental at the same time I picked up. Therefore, it was not cleaned or serviced prior to my departure. The person who handled the

Alan P. 
Clasificación:
3.0

Didn't have some of the item I reserved

TODD N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew D. 
Clasificación:
5.0

The associate at this location is outstanding. I regret that I didn't get his name but he was a Middle Aged black male (like myself). The Customer Service, efficiency and attention to detail were impeccable. I will be needing a U-Haul in March and will be back simply due to the customer service I received!!! Can't say Thank you enough!!!

PAUL F. 
Clasificación:
4.0

Nothing. Excellent experience!

Theo D. 
Clasificación:
1.0

I was erroneously charged 2 days for using the truck 8 hours, 14 miles total and refueling accordingly. Although I contested the amount, no action was taken to remedy this issue.

Ross T. 
Clasificación:
3.0

Nobody was on staff when we dropped off our trailer. We were told we could drop it off at that location any time (24 hours). We dropped off at 6:40 pm. The lot is very dark. There should be better lighting for safety. Otherwise it was a simple drop off using the app.

Kelly F. 
Clasificación:
5.0

The rental was fast and easy

PHILIP S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATALIE I. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSHOA W. 
Clasificación:
5.0

The man that I worked with to pick up my truck was extremely helpful and friendly. ¡Gracias!

Brooke P. 
Clasificación:
5.0

Ravel was very kind and informative. The process was smooth and easy. I will be back to this location!

Kaneitha A. 
Clasificación:
3.0

We had a terrible experience over the span of two days with Uhaul. Not as big of an issue with the location (other than not being there during google store hours), but with the local call center and the 24/7 pick up. Lots of unnecessary confusion with receiving two calls changing my reservation two different times the day before only to end up back with my original reservation. The day of pickup was more frustrating with using the 24/7 app and the “no network connection” delaying our move start time by well over two hours. Overall I would not do 24/7 again - something that sounds easy and convenient but is the exact opposite.

Bennie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher P. 
Clasificación:
5.0

Glad we found this location

DORIS J. 
Clasificación:
5.0

Easy, efficient and friendly service!

Dexter E. 
Clasificación:
1.0

No where clear and obvious to drop the vehicle off, looked very unorganized and was confusing. Still have not received my receipt of drop-off two days following.

Jacob G. 
Clasificación:
5.0

This was the BEST Uhaul experience I have ever had!!! The gentleman that checked me in was super friendly, helpful, funny and had excellent customer service!!! I will definitely go there again for my moving needs.

Andrea A. 
Clasificación:
2.0

Difficult to park. Terrific customer service.

mark T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony A. 
Clasificación:
5.0

Great service.

LEE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAVIER V. 
Clasificación:
5.0

Not a thing.

Lee S. 
Clasificación:
4.0

I'd recommend because of convenience and the awesome taco place next door! But seems a little sketchy, wouldn't walk alone on the lot.

Marisol G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adan G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachael R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Maris I. 
Clasificación:
5.0

El cliente no dejó un comentario.

J Antonio G. 
Clasificación:
5.0

This was not my initial location for pick up. It was changed due to availability. The gentleman that took care of us here was AMAZING. Super helpful!

ELIZABETH M. 
Clasificación:
5.0

The staff was friendly, knowledgeable, and kind. Would use them again for my next move.

Ruben C. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARASCIA C. 
Clasificación:
5.0

Was very personable and friendly to deal with on the phone. Went above and beyond on helping me with the truck and ended up helping me save money in the end. 10/10 would use again the the future.

Sean R. 
Clasificación:
5.0

Robert is always gives efficient service

ROBERT C. 
Clasificación:
2.0

Returned during business hours, but no one was there. I used the online return process. The lot was over crowded with trailers and trucks. Found a spot, and started backing in and a contractor from a construction project next door parked in front of my truck. Luckily, I was still able to park the trailer and get out.

Matthew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KAREN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAVIER R. 
Clasificación:
5.0

Our rep was very accommodating. He was helpful and kind. Great experience.

LORI R. 
Clasificación:
5.0

Even though I had a little problem parking in their lot, the man in charge made it all great. Gracias.

GARY S. 
Clasificación:
2.0

When I dropped off the truck and car dolly he basically check it in did not go over the mileage to gas or anything of that nature that I'm used to the representative going over with me. I dropped it off two days early and he claimed I was not getting a refund but yet gave me no paperwork to prove otherwise there should have been a refund I'm very very disappointed and he rented out my truck to 2 FedEx guys. I want a refund on what you owed to me And then I will change my rating

Christian W. 
Clasificación:
1.0

So unprofessional. After checking in via the mobile app, it asked me to go inside, skip the line, grab the key, and go. I went in and even waiting a few minutes before saying that I was there to grab the key. The manager was unbelievably rude, telling me I need to get in line and then gave me a lecture about my body language. Completely inappropriate, especially when he just ended up giving me the key anyways. Much ado about nothing for a managerial power tantrum.

Kristin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zaqueo C. 
Clasificación:
4.0

El cliente no dejó un comentario.

NATANAEL M. 
Clasificación:
1.0

Truck not ready with trash in cab Blankets wet dirty and unfolded car hauler wheel strap broken location very difficult to maneuver in

Chad R. 
Clasificación:
5.0

What your already doing. Good job. Thanks

BRANDON E. 
Clasificación:
1.0

The return location was disgusting and ghetto and did not feel safe. The original was in a different location and then it changed last minute. We drove to the original place and then it changed to another we had to use more gas and mileage to change the location.

Ashley S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laurel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH B. 
Clasificación:
4.0

My appointment was at 8:00 Saturday morning. The location was ten minutes late opening.

GLENN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY D. 
Clasificación:
5.0

The staff were very helpful and informing, Great experience.

PHILLIP K. 
Clasificación:
5.0

Love this location. Raviel is always super helpful!

COREY C. 
Clasificación:
3.0

Lots of mechanical issues with the truck.

ABBY B. 
Clasificación:
1.0

Location person was on lunch time when the scheduled pick up was due. Then some agent reassigned my reservation to somewhere else for no reason and overall took 1:30 hrs for the pickup.

SHAN S. 
Clasificación:
5.0

The manager exceeded our expectations. He went above and beyond to explain their services, showed us how to use the online app and equipment. The manager treated us how we wanted to be treated. We will always go back to this location to rent in the future. Gracias

KEVIN P. 
Clasificación:
5.0

Very helpful manager who knows the equipment and helps you get in and out quickly. ¡Gracias!

LISA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT D. 
Clasificación:
5.0

Very helpful

JANET S. 
Clasificación:
2.0

Picked location as it was listed as open during my drop off time. Arrived to find doors chained shut and other customers trying to find someone so that they could collect their rentals.

DANIEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph G. 
Clasificación:
4.0

Uhaul had a leak we were not told about. Filed claimed for night stand and dresser than were ruined.

TODD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
1.0

Improve pickup appointments, not enough time between customers. Took 1 hour to get the truck

David O. 
Clasificación:
5.0

Good job

MUHAMMAD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT F. 
Clasificación:
5.0

The best customer service I've ever received at U-Haul. Was very detailed through the entire transaction.

MIGUEL M. 
Clasificación:
4.0

The site manager was pleasant and very professional. He definitely knows his business!

ROSS V. 
Clasificación:
5.0

Friendly and helpful. Got me on my way quickly. Thanks,

Bruce T. 
Clasificación:
2.0

The truck exterior was fairly dirty, lots of dust and grime. The attendant was helpful, but wasn't in a uniform or anything that would have identified him. Also, I had requested certain extra items and they weren't in the truck when I opened it, so I had to ask. The location itself was challenging to get in and out of in terms of the roads. Overall, would not recommend.

Maxcimillion A. 
Clasificación:
5.0

After going to multiple uhual the gentleman that was there at this location definitely went above and beyond, he was off and he went ahead and took care of my and another costumer when he didn't have to. Please give him a raise. No one would go above and beyond like this guy did. Super satisfied with his service!

Kevin S. 
Clasificación:
5.0

The owner was very professional,well prepared,and helpful.

JOHNNY LYDELL O. 
Clasificación:
1.0

Dirty truck and rude and unprofessional ownership. Run down location. No customer service whatsoever.

ERIC P. 
Clasificación:
5.0

The kind, competent & knowledgeable Customer Care Service from Uhaul owner Rabiel Smith was Unbelievable! I most assuredly would recommend the Dallas, 8th Street Uhaul, efficiently run by Mr. Rabiel Smith, to Anyone. God Bless you, sir.

JOAN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

I was not able to find the lock box so I had to leave the keys in the truck. It might not be this locations fault. The gentleman that runs this facility probably mentioned it but I wasn't paying attention unfortunately. Overall good experience and the guy that runs this place know his stuff. He helped me quickly and got me on my way. The truck had exactly the amount of space that I needed for the move and it was well maintained.

Wali A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaDonna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

No problems

WILLIAM A. 
Clasificación:
5.0

Amazing customer service!

JOSE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ellis W. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD F. 
Clasificación:
5.0

We had less than an hour once I finally broke down and booked some help and these guys came in and made things happen and got it done and next thing I know I was loaded up and things tied off and secure and ready to roll! Much appreciated the work ethic and hustle the 2 gentleman showed!!

JOHN K. 
Clasificación:
1.0

Given misinformation about drop off location. Upon reaching destination was informed I would have to drop off at locations 40 or 50 miles away. Manager at destination did agree to accept local drop off . The miss information came from vendor at pickup location.

CHRISTOPHER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMUNDO G. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERESA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garrett H. 
Clasificación:
5.0

My moving experience what's great!

DAVID G. 
Clasificación:
5.0

The owners were extremely nice and helpful.

DONALD B. 
Clasificación:
3.0

Easy process

Arlina C. 
Clasificación:
5.0

Experience was awesome. I got there and the pickup I reserved wasn't available yet so I got a van instead. It was overall a great experience with excellent customer service.

PATRICK S. 
Clasificación:
5.0

Althugh the location is somewhat small they had plenty of equipment. The trailer was ready on time and I got full instructions on use and how to return. My contact was very polite and helpful connecting trailer and checking all lights, etc.

Henry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leah H. 
Clasificación:
5.0

The clerk was friendly and accommodating. It was a good experience, better than most when I rent from U-Haul.

BRETT S. 
No se han enviado comentarios para esta ubicación.

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