Customer Reviews for Dales Rentals LLC
(U-Haul Neighborhood Dealer)

277 reviews

205 W Nobes Rd   York, NE 68467

(402) 362-5590

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(402) 362-5590

205 W Nobes Rd
York, NE 68467

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Duane Oquist 
Rating:
5.0

Customer did not leave a comment.

Keith Knight 
Rating:
4.0

Customer did not leave a comment.

Keith Knight 
Rating:
5.0

Customer did not leave a comment.

Leslie Somerset 
Rating:
5.0

Customer did not leave a comment.

JEFF LHEUREUX 
Rating:
4.0

Customer did not leave a comment.

Herbert Borger 
Rating:
5.0

Customer did not leave a comment.

Kevin Leapley 
Rating:
5.0

Customer did not leave a comment.

Brad Moeller 
Rating:
5.0

Customer did not leave a comment.

Laura Weaver 
Rating:
4.0

Customer did not leave a comment.

Linda McKinzie 
Rating:
5.0

U-Haul did not have a 26ft in my area. Had to drive an hour to go pick it up and an hour back home before we could start moving.

Diana Tobey 
Rating:
5.0

Customer did not leave a comment.

Robert Hausmann 
Rating:
5.0

Customer did not leave a comment.

Rollie Graber 
Rating:
5.0

These people are so nice and helpful

eileen hurley 
Rating:
5.0

Provided friendly and simple service.

Keith Singer 
Rating:
5.0

Customer did not leave a comment.

Amanda Moon 
Rating:
5.0

A++

Christopher Slocum 
Rating:
3.0

Location was notified that the plug broke and the trailer door leaked water onto our belongs getting most things wet.

Brianna Krista 
Rating:
5.0

Customer did not leave a comment.

Jeb Mierau 
Rating:
4.0

Customer did not leave a comment.

matt shaw 
Rating:
5.0

Customer did not leave a comment.

Joann Sukovaty 
Rating:
5.0

Customer did not leave a comment.

Barbra Ivey 
Rating:
4.0

Customer did not leave a comment.

Timothy Gansebom 
Rating:
5.0

Customer did not leave a comment.

David Trew 
Rating:
4.0

I drove in and immediately someone came out to begin the check-in process. She was very helpful and checked everything in quickly and efficiently. I wish there had been signs telling me where to go or where to park to check-in, but because I was helped immediately it was fine. Once again lots of room to maneuver the vehicle, which was very nice.

Brennan DeForest 
Rating:
5.0

York location did Great! Now the S. Locust in Grand Island. I am very unhappy with. 3 hour drive was a waste of my time and they gave me 3 different prices for a 10' truck. Pissed me off so bad I went with York. Going to keep my business location. Thanks Dale's Trucks for making the move with us. It was easy and done in 24 hours.

Stacy Shipps 
Rating:
5.0

I have absolutely no complaints. All the staff in the office and on the phone at all locations were very friendly, helpful, personable, and knowledgeable. Thank you for a very good moving experience.

JOHN E PEPTIS 
Rating:
5.0

Wonderful service! Thanks for helping us out.

Kathy Kealey 
Rating:
5.0

Customer did not leave a comment.

Dennis Haack 
Rating:
5.0

Customer did not leave a comment.

Ron Haarmann 
Rating:
5.0

Customer did not leave a comment.

Patrick Coles 
Rating:
5.0

Nothing....they were perfect as well.

John Peterson 
Rating:
5.0

Customer did not leave a comment.

DEIDRE JOHNSON 
Rating:
5.0

Nothing, Everything went the way it supposed to! Great service!

Tim Wellman 
Rating:
5.0

Customer did not leave a comment.

Braden Knight 
Rating:
5.0

You always do a great job! Keep up the great and Caring job.

Tim Wellman 
Rating:
5.0

Nothing. The people at that location are amazing. Super polite and have everything organized and ready. Their customer service was awesome. We’ve used that location for uhaul a few times and always will!

Thos Crystle 
Rating:
5.0

Customer did not leave a comment.

Mary Anderson 
Rating:
1.0

Spent one and one-half hour trying to get key from box after being called 4 or 5 times in the last week having different people tell me I was all set. I asked one of them if the left hand knew what the right hand wa doing. Everyone told me something diffeent

Raymond M Deloa 
Rating:
4.0

The back running lights on the trailer do not work. The brakes lights and blinkers worked tho. We got pulled over for having no lights driving at night.

Deon Brown 
Rating:
5.0

Customer did not leave a comment.

Susan Rodenbur 
Rating:
5.0

The return location did a great job assisting me with the return and they were sympathetic about my poor experience with the pick-up.

Patrick Tarr 
Rating:
5.0

Customer did not leave a comment.

Jolene Frook 
Rating:
5.0

Customer did not leave a comment.

Rena McElreath 
Rating:
2.0

Didn't tell me time to bring back equipment. Ended up paying for an extra day. Unknowingly missed the deadline by a couple of hours.

Richard Cobos 
Rating:
5.0

Customer did not leave a comment.

ron taggart 
Rating:
5.0

Customer did not leave a comment.

Jolene Frook 
Rating:
5.0

None

ANDY PATEL 
Rating:
5.0

N/A

Gary Snell 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Bleich 
Rating:
5.0

Customer did not leave a comment.

RICHARD ADAMS 
Rating:
5.0

Customer did not leave a comment.

Jac Bailey 
Rating:
5.0

Customer did not leave a comment.

Darci McCarter 
Rating:
5.0

Customer did not leave a comment.

barry horner 
Rating:
5.0

Customer did not leave a comment.

Danielle Jackson 
Rating:
5.0

We wanted u haul at 8 and had to wait until 10 to pick it up.

Val Legino 
Rating:
5.0

Always efficient and pleasant to work with.

Donna Wemhoff 
Rating:
5.0

Customer did not leave a comment.

Leslie Somerset 
Rating:
5.0

Customer did not leave a comment.

Diane Bruntz 
Rating:
5.0

Customer did not leave a comment.

Charles Hawthorne 
Rating:
5.0

Customer did not leave a comment.

Don Pinkston 
Rating:
5.0

Customer did not leave a comment.

Aaron Werner 
Rating:
5.0

Nothing... excellent customer service!

johnna williams 
Rating:
5.0

Nothing, the experience was fantastic !

Michael Gregory 
Rating:
5.0

Keep up the good work please.

TERESA DELONG 
Rating:
5.0

Customer did not leave a comment.

Michael Lueck 
Rating:
5.0

Customer did not leave a comment.

Xann Linhart 
Rating:
5.0

They didn't have a 2 wheeler or the dolly I ordered

Chris Doyle 
Rating:
1.0

I was instructed to drop off the rental vehicle at this location from U-Haul roadside assistance after it had broken down and to pickup a new vehicle. Female employee from this location used the U-Haul system to acquire my personal cell number to initiate a hostile phone call to berate me on where I parked the vehicle. She kept yelling for me to return and move the vehicle or she would have it towed with all my possessions. I dropped it off where I was instructed on the only flat area so the contracted movers could transfer my stuff from one truck to another, went to a fast food place to get food for myself and my family then received the call from whoever she was saying it was too close to a door and I had to move it then, and would not listen. I returned to see where the truck was and pickup the key for the new vehicle, she had left the key in a Dropbox and it took almost two hrs for her to send the combo to U-Haul. Then the next morning same person charged me ~$400 for dropping off a broke down vehicle at the wrong location according to my contract but where I was directed to by U-Haul.

MATT THRASHER 
Rating:
5.0

Customer did not leave a comment.

Jay Slover 
Rating:
5.0

Customer did not leave a comment.

Joshua McCormick 
Rating:
4.0

Customer did not leave a comment.

gene deahl 
Rating:
4.0

Customer did not leave a comment.

gene deahl 
Rating:
5.0

Customer did not leave a comment.

Daniel Stevens 
Rating:
5.0

Customer service at drop off was excellent, highly recommend this location.

Greg Meece 
Rating:
5.0

Customer did not leave a comment.

Chad Hammer 
Rating:
5.0

Heck they really helped me out when I was in a shipping struggle with my lights. They truly represent what it means to be Nebraska Nice.

Nolan Turek 
Rating:
5.0

The people at Dale's were fantastic and very helpful in providing me with the equipment needed to make my move smooth. Thank you!

Dennis Haack 
Rating:
3.0

Customer did not leave a comment.

Amy DeLawter 
Rating:
5.0

Customer did not leave a comment.

ERIC RANKIN 
Rating:
5.0

Customer did not leave a comment.

Debra Troester 
Rating:
5.0

Customer did not leave a comment.

Rudie Nemec 
Rating:
5.0

Always great folks to work with

Leonard Suhr 
Rating:
5.0

Excellent customer service; quick and easy. I will rent from this location again when I need another trailer.

Anthony Cabrera 
Rating:
5.0

Customer did not leave a comment.

Ian Didier 
Rating:
5.0

Customer did not leave a comment.

Mitchell Meyer 
Rating:
5.0

Customer did not leave a comment.

Glen Ott 
Rating:
5.0

The staff was amazingly helpful and very friendly! They also made everything super easy!

Richard Trujillo 
Rating:
5.0

Outstanding customer service and helpful with getting everything setup and ready to go!

Cheryl Couch 
Rating:
5.0

Could not be any more friendly and helpful. Great service - don’ change a damn thing.

jeff johnson 
Rating:
5.0

The desk attendant she was VERY HELPFUL AND GREAT CUSTOMER SERVICE!!

MIRANDA LIPINSKI 
Rating:
5.0

Super friendly and helpful!

Steven Bremer 
Rating:
5.0

I rate them 1000 out of 1000 stars! A++

James Edwards 
Rating:
5.0

Customer did not leave a comment.

johnna williams 
Rating:
5.0

Very pleasant folks, great facility and would certainly recommend to anyone.

joe maass 
Rating:
5.0

All good

Terry Rawn 
Rating:
5.0

Customer did not leave a comment.

Kelly Bagnell 
Rating:
5.0

Customer did not leave a comment.

Tawn Bueltmann 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Bleich 
Rating:
5.0

Dales is always excellent!

eugene hervert 
No reviews have been submitted for this location.

Additional Services at this Location

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